Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

July 6, 2023

Amazing app! Andrian was so helpful through out the whole process! Great product! I was having some trouble setting up and Andiran was so responsive and helped me short it out really fast! Thanks team!

KIN.KO
Thailand
About 2 hours using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that you find our app amazing and that Andrian provided helpful support throughout the whole process.

We greatly appreciate your kind words about Andrian's responsiveness and assistance. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

June 16, 2023

Got great help from Andrian to guide me through the whole process. The app is very user-friendly for a newbie like me. Everything is pretty straightforward and if there's hiccup on the way, the team is right there to assist, best deal for a free deal. Can't wait for the store to go live to make the best out of this great app.

Chillên Em
United Arab Emirates
About 2 hours using the app
Kaktus replied July 13, 2023

Thank you for your fantastic feedback! We're thrilled to hear that Andrian provided you with great help and guided you through the whole process.

We greatly appreciate your kind words about our app's user-friendliness and the straightforwardness of the process. We designed it with ease of use in mind, and we're glad that it has been beneficial for you.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

June 28, 2023

Very cool app... Allows us to continue selling Out of Stock items without having to display a SOLD OUT tag, and a number of our signature products were already sold out immediately after we launched. Big fans.

Eric
LakeCowboy.com

LAKE COWBOY COMPANY LLC
United States
About 2 hours using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're delighted to hear that you find our app very cool and that it allows you to continue selling out-of-stock items without displaying a "SOLD OUT" tag.

We appreciate your support and being big fans of our app. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success and provide the tools you need to optimize your sales.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

June 27, 2023

Excellent customer service and very efficient. There is 24/7 help when needed if you get stuck with the app.

House of bubs
Australia
About 2 hours using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our customer service team and that they were efficient in assisting you.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

May 11, 2023

I asked them to replace my Add to cart button with an Order now button when the product is out of stock. They immediately assisted me, free of charge.

Brilliant service.

The Book Keeper Shop
South Africa
About 2 hours using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're delighted to hear that our team was able to assist you promptly and replace your Add to Cart button with an Order Now button when the product is out of stock.

If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our service, and we appreciate your positive review!

Best regards,
KaktusApp team.

May 15, 2023

I don't understand how this app has 5 stars. What a waste of time. I am not sure how much code it must have left in my site theme after removing it. SMH!

Nairu™ - a candle boutique
United States
About 2 hours using the app
September 8, 2023

Vitalii was super helpful and quick to respond. The app works great. There were actually a few extra things I didn't need. I explained it to Vitalii and he quickly made some edits for me and now it's perfect for what we need. Honestly the best app support I;ve ever had. I'll definitely be checking out other apps from them.

Creation Music Company
United States
About 2 hours using the app
July 19, 2022

Really great customer support, Vitalii helped to navigate and set everything up. Easy to use and it is FREE.

justsmarty.com
United States
About 2 hours using the app
Kaktus replied May 11, 2023

Thank you for taking the time to share your positive experience with our app and customer support team. We're thrilled to hear that our app was easy to use and that our support team, led by Vitalii, was able to assist you in navigating and setting everything up.

We're glad to know that our app met your needs, and we appreciate your business. If you have any further feedback or suggestions, please do not hesitate to reach out to us.

Thank you for choosing our app, and we hope to continue providing you with excellent service.

Best regards,
KaktusApp team

October 16, 2023

Great App, helped up set up exactly what we were hoping to do for this product. Needed a bit of help from support who were fantastic and quick to respond in order to get it fully up and running. All in all smooth experience and less than an hour to set up and get running.

The Bee Spot
Canada
About 2 hours using the app
Edited June 7, 2023

Easy to set up and nice customer support! Would love option to add a preorder quantity limit in a future update.

Sacred Soaps
United States
About 1 hour using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that you found our app easy to set up and that our customer support was helpful.

We appreciate your suggestion regarding the option to add a preorder quantity limit. Feedback like yours helps us understand the needs and preferences of our users, and we take it into consideration for future updates and improvements to our app.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.