Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

September 27, 2023

I just installed the app and it took me all of 5 minutes to set up entire inventory of tshirts!!! It was so easy!!

Tina's Tiny Shop
United States
1 day using the app
May 3, 2023

Workd decent for what I need. Saved money vs hiring a developer. Thanks and appreciate all the help.

Weight It Out
United States
1 day using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're glad to hear that our app is working decently for your needs. It's great to know that it has helped you save money compared to hiring a developer to achieve the same functionality.

We're always here to assist you and ensure that you have a positive experience. If you have any further questions or need any additional help, please don't hesitate to reach out.

Best regards,
KaktusApp team.

August 21, 2023

Quick to get up & running. Customer service is quick to help and answer questions. Very excited at how easily we'll be able to take preorders now.

Heavenly Fabric Shop
United States
1 day using the app
Edited October 14, 2022

I was assisted very promptly by Alex who sorted out my problem and assured me that he was there if I needed any further help. I was so grateful he sorted out my problem in seconds.

Hairmony Collection
United Kingdom
1 day using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app and our support team, especially Alex. We're thrilled to hear that Alex provided prompt assistance and was able to sort out the problem you encountered in seconds.

Thank you for choosing KaktusApp as your pre-order solution, and please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

September 7, 2023

Snelle hulp, meerdere apps mogelijk en gratis. TOP

CHASN
Netherlands
1 day using the app
October 2, 2023

So far it's been incredibly quick and easy to install and setup. Haven't tested my first sale yet, though, will update after a few sales go through.

Momma M's Boutique
United States
1 day using the app
October 14, 2022

This app looks great. I didn't understand an aspect of it so used live chat and they talked me through what I needed to do. It all works great now.

Scents of Adventures
United Kingdom
1 day using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app. We're thrilled to hear that you found our app great and that our customer support team was able to assist you.

Please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

May 19, 2023

This is the only free pre order app and it has exemplary customer service particularly from Vitalii who I dealt with.

The app automatically imports your product images and description

PERMA™
Ireland
1 day using the app
Kaktus replied May 26, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our pre-order app and the exemplary customer service, especially from Vitalii.

We're glad to know that our app has been helpful for you. If you have any more comments, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your kind words and for choosing our app.

Best regards,
KaktusApp team.

July 21, 2023

Had a Few issues getting it setup. but customer support helped me right away. and even adjusted some things so it would be a better fit for my site..

Apex Sim Racing - Sim Racing Products
United States
1 day using the app
Edited February 1, 2023

This app is excellent. The customer service is very friendly and helpful. I contacted them and they were able to resolve my issue in no time. Highly recommended.

Carol & Co Jewelry
United States
1 day using the app
Kaktus replied May 11, 2023

Thank you for taking the time to share your positive experience with our app and customer service team! We are thrilled to hear that you found our app to be excellent and our customer service to be friendly and helpful.

We are glad that our team was able to quickly resolve your issue and ensure that you have a great experience with our app. Thank you for recommending us to others.

Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app.

Best regards,
KaktusApp team.