Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

August 23, 2023

100% recommend! My store runs based on pre-orders and I've been trying to look for an easy app to set this up. This app is absolutely amazing! I struggled at the beginning to get it to work, but the support team was on it immediately and got my issue fixed within minutes. Thank you so much!

BEBI PIN x DEAR ELLIE CO
United States
5 days using the app
September 25, 2023

Super fast customer support! The workflow for creating a preorder is intuitive and easy to use.

Gorilla Bow
United States
5 days using the app
March 28, 2023

Easy to get started and very helpful support. was up and running in no time. This will help my store alot.

Kamiko
Sweden
5 days using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We're thrilled to hear that getting started with our app was easy for you and that you found our support team to be helpful.

We're excited to hear that our app will be beneficial for your store. If you ever have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Thank you for choosing our app and for your support. We wish you great success with your store.

Best regards,
KaktusApp team.

July 5, 2023

Very Easy and Useful, can be customized without much of confusion.
Must have widget for an online store!

TOYAGES
India
5 days using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that you found our app very easy to use and useful.

We're also pleased to hear that our app can be customized without much confusion. Offering flexibility in customization while maintaining simplicity is a priority for us, and we're glad that it's meeting your needs.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

January 21, 2023

Incredible customer service via the chat feature. Fast response and fix to my issue on applying a pre-order to specific products. Thanks Alex!

Fangirl Company
United States
5 days using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that you found our customer service via chat to be incredible and that Alex was able to assist you quickly in applying a pre-order to specific products.

Please do not hesitate to reach out to us if you have any further questions or concerns.

Thank you for choosing KaktusApp, and we look forward to serving you in the future.

Best regards,
KaktusApp team.

February 17, 2023

So very easy to do, I had some questions and the chat window popped up right away and everything was answered! Thank you Andrian for your assistance.

Maintenance Solutions Unlimited
United States
5 days using the app
Kaktus replied May 12, 2023

We're thrilled to hear that you found our app easy to use and that Andrian was able to provide you with excellent support.

Thank you for taking the time to share your positive experience, and please don't hesitate to reach out to us again if you have any further questions or feedback.

Best regards,
KaktusApp team.

August 13, 2023

Really simple to use and with many options to choose from.
To be honest I didn't expect 24/7 support and with only a few seconds of waiting time.
Liubiva was really helpful and even helped me with my Shopify settings.
Keep up the good work and keep adding more functions.
Ideally would like the preorder button to appear on my products' collection as well.
Thank you for offering your services for free, it really helps small business to grow

Mos Performance
United Kingdom
5 days using the app
September 11, 2023

Sencilla e intuitiva y la atención al cliente rápida

KIREI
Spain
5 days using the app
April 17, 2023

I had an issue with the add to bag buttons still showing up on my products. I used their chat feature and they solved my issue quickly without any problems.

Kat M. Collage Studio
United States
5 days using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We apologize for the issue you encountered with the add to bag buttons showing up on your products, but we're glad to hear that our support was able to provide a quick and seamless resolution for you.

If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

April 7, 2023

They are very good at helping with whatever question you might have, i recommend using this app. Keep up the good work

Classique Carries Genève
Denmark
4 days using the app
Kaktus replied May 15, 2023

Thank you so much for your positive feedback! We're thrilled to hear that our team has been helpful in addressing your questions and providing assistance. Your recommendation means a lot to us, and we appreciate your kind words.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued success with our app.

Best regards,
KaktusApp team.