Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

July 5, 2023

Very Easy and Useful, can be customized without much of confusion.
Must have widget for an online store!

TOYAGES
India
5 days using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that you found our app very easy to use and useful.

We're also pleased to hear that our app can be customized without much confusion. Offering flexibility in customization while maintaining simplicity is a priority for us, and we're glad that it's meeting your needs.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

January 21, 2023

Incredible customer service via the chat feature. Fast response and fix to my issue on applying a pre-order to specific products. Thanks Alex!

Fangirl Company
United States
5 days using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that you found our customer service via chat to be incredible and that Alex was able to assist you quickly in applying a pre-order to specific products.

Please do not hesitate to reach out to us if you have any further questions or concerns.

Thank you for choosing KaktusApp, and we look forward to serving you in the future.

Best regards,
KaktusApp team.

February 17, 2023

So very easy to do, I had some questions and the chat window popped up right away and everything was answered! Thank you Andrian for your assistance.

Maintenance Solutions Unlimited
United States
5 days using the app
Kaktus replied May 12, 2023

We're thrilled to hear that you found our app easy to use and that Andrian was able to provide you with excellent support.

Thank you for taking the time to share your positive experience, and please don't hesitate to reach out to us again if you have any further questions or feedback.

Best regards,
KaktusApp team.

August 13, 2023

Really simple to use and with many options to choose from.
To be honest I didn't expect 24/7 support and with only a few seconds of waiting time.
Liubiva was really helpful and even helped me with my Shopify settings.
Keep up the good work and keep adding more functions.
Ideally would like the preorder button to appear on my products' collection as well.
Thank you for offering your services for free, it really helps small business to grow

Mos Performance
United Kingdom
5 days using the app
September 11, 2023

Sencilla e intuitiva y la atención al cliente rápida

KIREI
Spain
5 days using the app
April 17, 2023

I had an issue with the add to bag buttons still showing up on my products. I used their chat feature and they solved my issue quickly without any problems.

Kat M. Collage Studio
United States
5 days using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We apologize for the issue you encountered with the add to bag buttons showing up on your products, but we're glad to hear that our support was able to provide a quick and seamless resolution for you.

If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

April 7, 2023

They are very good at helping with whatever question you might have, i recommend using this app. Keep up the good work

Classique Carries Genève
Denmark
4 days using the app
Kaktus replied May 15, 2023

Thank you so much for your positive feedback! We're thrilled to hear that our team has been helpful in addressing your questions and providing assistance. Your recommendation means a lot to us, and we appreciate your kind words.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued success with our app.

Best regards,
KaktusApp team.

December 15, 2022

Support was great and quick to answer. If you're looking to setup pre ordering this is the app to do it. + its FREE!

Water Land
Canada
4 days using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave us a review. We're thrilled to hear that you found our support team helpful and responsive, and that you would recommend KaktusApp to others looking to set up pre-orders.

If you have any further questions or need any assistance, please don't hesitate to reach out to us. We're always here to help.

Best regards,
KaktusApp team.

September 25, 2023

The support team has resolved my issue.

Shokakko
Australia
4 days using the app
September 11, 2023

Seems like a good product so far. It's working great to allow pre-orders for new products. Thanks!

Shell Design Boutique
United States
4 days using the app