Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automation capabilities in sorting collections, noting its user-friendly interface and customizable logic. It offers real-time sorting multiple times a day, leading to improved conversion rates and increased sales. The app is especially useful for stores with large product catalogs, streamlining management and reducing manual tasks. Many praise the exceptional customer service, with a responsive team ready to assist.

November 20, 2020

Putting in a product tag filter for a collection makes entire screen grey. Can't do anything. makes it useless for me.

YuGuitar
Canada
4 minutes using the app
Kimonix replied November 20, 2020

This is Daniel from Kimonix.
I’m very sorry that you had this initial experience with our app. However, I've noticed that you've spent less than a minute using our app, and also, we immediately tried to reach you and offered assistance and an onboarding call to make sure everything is working properly and help you with any question you might have.
I hope that you will reply to us and give us a chance to help you boost your store’s performance.
I've noticed you just opened your store, so congrats and good luck.
Looking forward to hearing from you. Xiexie

Edited October 6, 2022

UPDATE: Increasing to 4 stars as the devs reached out to answer questions. ORIGINAL REVIEW: I think the app has potential and is useful. However, I knocked three stars off for the following reasons. The first one is the price. The Basic plan, which only lets you sort five collections, and pretty much that's it, is $44 a month for us. Sortimize (another app to sort collections similarly) is $19 and does not limit the number of collections you can sort. Charging based on order number is no good. I could be selling $5 items and have tons of orders, and this app would be extremely expensive to use. This does not mean my revenue is through the roof, and I would be comfortable with the app price. It just means I have many orders. Second, I found the help center basic and lacking. I want to understand what personalized emails are. What's an AI collection, the value, and how is it set up, etc.? Couldn't find it. Third, you need to be on the starter plan (the second you can choose from the bottom) to have some good features (the Basic is quite basic). Fourth, if you optimize your website for SEO and use canonical URLs, the app won't be able to track analytics. This is probably the biggest con for me. I communicated with the devs, and they told me this is how it is. So if you follow Google's best practices and consolidate duplicate URLs, you need to be aware you won't be able to track analytics of your collections (https://developers.google.com/search/docs/crawling-indexing/consolidate-duplicate-urls#why-it-matters). All in all, I think it is a great app. Still, the high price compared to competitors, the lack of documentation (they could also add some strategies to test), and the analytics limitation could be better. I hope they can add more features to the lower-tier plans and re-work the price to make it more accessible to small merchants.

Canvas by Numbers
Spain
Kimonix replied October 6, 2022

Thank you for the elaborated feedback! We will take everything into consideration.
We have replied to you with all the answers and offered you an onboarding call multiple time (as we do to all of our customers), but no response yet.
Regarding the price, the basic plan has advanced options as well - you can both create and sort collections using highly advanced parameters, use segmented collections and access advanced analytics (this is why it is more expensive than other apps you mentioned. Compared to our real competitors we are rather cheap).
Regarding the SEO issue, that was modified and now you can use full analytics, even if you optimize your website for SEO and use canonical URLs.
Looking forward to talk to you and go over everything together.
Cheers:)

Edited March 4, 2024

Marika
United States
11 months using the app
Kimonix replied March 11, 2024

Thank you for rating us 5 stars! We're here to assist you with anything you need :)

January 11, 2024

Lush Plushies
United Kingdom
22 days using the app
Kimonix replied January 22, 2024

Thank you for giving us 5 stars! We would love to hear more about your experience and your feedback so please let us know here or by email:) We are always here for you!

Edited November 20, 2023

Bally Shoe Factories Ltd
Switzerland
2 months using the app
Kimonix replied November 27, 2023

Thank you for your review, we are always here to support you.