Name: Kin Custom
Brand: Kin Custom
Rating: 3.3 (76 reviews)

Highlights

Popular with businesses like yours

Based in United States

Speed tested

No impact to your online store

Built for your business

Use directly in Shopify admin

About this app

Launched

March 6, 2019

Pricing

Free to install

The merchant must cover the cost and shipping charges for items sold

Free to install

The merchant must cover the cost and shipping charges for items sold

All charges are billed in USD.

76 reviews

Overall rating

3.3

Counts per rating level

42% of ratings are 5 stars
32
11% of ratings are 4 stars
8
16% of ratings are 3 stars
12
14% of ratings are 2 stars
11
17% of ratings are 1 stars
13

Edited April 20, 2022

Right now I’m rating this pod company a 1 star, because they currently lack important features that are needed for seller success. One of those features are integrations with online market places, and sale channels. And another feature is an advanced editor that includes a repeat pattern feature and background color changer. If you are a seller/designer who is serious about success then you know that these features are must haves. And without these features you’re setting yourself up for failure. If these features are added soon then i will change my rating to a 5. But until then i will not advise any sellers who is serious about their business to join this pod company until they add these important features. With that being said, a good thing that i like about them though is that they currently have a lot of products which i like, but unfortunately there’s no way that i can design the products the way that i need to because of the limited editor. Also since they’re based in china, they’re using the china size chart, instead of the United States version. So we will have to go through the trouble of telling our customers to move up 1 size to get their correct size. That’s too much trouble, and we shouldn’t have to do that. Instead what they need to do is add an option for sellers to use a United States version of the size chart in their mockups since most of their sellers are in the United States. That would help us sellers out a lot.

Spooky folks fashion

United States

Time spent using app: About 1 year

Kin Custom replied April 25, 2022

Hello Spooky Fashion Folks,

We are so sorry to hear you have had a poor experience with Kin Custom. Your satisfaction is our number one priority! Thank you for pointing out your concerns with our size chart, limited integration and design features. Since we understand there is always room for improvement, this is something we are currently looking into. We are in communication with our Product Development Team to find a solution to sizing. We are hoping to make updates to the Creator Suite as well. We take your feedback seriously and want Kin Custom to be the best print and drop ship supplier for businesses just like yours. We genuinely appreciate your business and concern.

-Kin Custom

September 15, 2021

At the beginning I liked this company a lot but with time I find that they are scams I get more out of it.
no customer can pay almost $ 50 in delivery costs and on the date of delivery he receives $ 25 from the delivery company. customer service, there is no yes really no customer service it's been 2 months I'm trying to understand the reason why they charge us so expensive but no one has the nerve to answer me and it's not the first time but more than 10 faith my first order was $ 1000. in this order some sizes were not correct. I contacted to explain! no one ever answers for you. in short I will report to shopify. if you want a good company for your product don't download this crappy app.

FashionKila.com

Canada

Time spent using app: Over 2 years

Kin Custom replied January 26, 2022

Hello FashionKila,

We completely understand your frustrations with customs and shipping fees! The fees are based on the destination and the regulations the country being shipped to. Different countries have import procedures which is determined by its custom’s law in the destination country, not Kin Custom. These rates are adjusted as regulated by those countries we ship to internationally. Because we are a sustainable handmade to order business, we know our cost may be higher compared to others, but we are committed to our ethical approach with minimizing textile waste by producing on-demand instead of mass production. We see we were able to address your customs fee concerns in previous ticketing, and we would be happy to address your sizing concerns if you could please submit a new help ticket inside Creator Studio. We are available Monday-Friday 9am-5pm EST and respond within 24 hours or the next business day. We appreciate your business and apologize for any frustration we may have caused.

August 4, 2021

Great App to start your business on. Excellent for drop shipping and more. Love this app. Kin Custom has a lot of options when it comes to clothing.

High In Taste

United States

Time spent using app: Over 1 year

Kin Custom replied August 9, 2021

Hello High In Taste,

Thank you for taking the time to leave us a 5 star review! We love hearing that you have had a great experience launching your business with Kin Custom as your preferred print and drop ship supplier. As you continue to grow your business, keep in mind that our curated product selection includes much more than apparel! Kin Custom also offers accessories, home goods, and shoes! There are many benefits to working with Kin Custom, including:
1. No minimum order required
2. Custom branding sets for only $1.99/product
3. High quality products, handmade to order with certified materials
4. The ability to sell wholesale with our pre-designed merchandise or design your own!

All Kin Custom merchandise is crafted with care using a multi-step process of print, cut, and hand-sew. Whether you're an established business looking to expand your merchandise selection, or you're new to the dropshipping industry, we have options for all!

Thank you again for the glowing review and we look forward to continuing to serve your business!

-Kin Custom

All reviews