Reviews (85)

Overall rating
3.8
Counts per rating level
  • 45% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 15% of ratings are 1 stars
October 15, 2024

As a student, I've been exploring part-time income opportunities. My love for fashion led me to discover drop shipping, which appealed to me because it requires minimal upfront investment and eliminates the hassle of managing inventory or shipping. I came across Kin Custom's white label products and was impressed by the variety they offer. After receiving my first order, I was happy with the quality of the products, and the shipping time was pretty good too.

My Store
United States
About 2 months using the app
February 22, 2024

We've used KC for almost a year. It took a little time in the beginning to learn the design process, but there is no doubt it is worth the time. The quality of the products and the colors that are reproduced are fantastic. It has raised the level of our brand working with KC. The bags, the hoodies, the cropped hoodies (really amazing), the footwear are all loved by our customers.
We would also add that the customer service has always been responsive, and the ship times are very reliable.
KC also keeps adding new products, which is a good sign that we can continue to grow with them. Easy 5-stars.

Mark Lindsay Collection
United States
10 months using the app
Kin Custom replied February 27, 2024

Hi Mark Lindsay Collection,

Thank you for taking the time to leave us a review about our products and giving our customer service praise! We will be sure to share the shoutout and so glad you are enjoying the great benefits of Kin Custom.

Keep on creating!
Kin Custom

February 13, 2024

Products are great quality and customer service is excellent. I love the branded packaging options and 3 shipping methods available to my customers.

blessedfootforward
United States
About 1 year using the app
Kin Custom replied February 22, 2024

Hi Blessedfootforward,

Thank you for taking the time to leave us a review and giving our customer service praise! We will be sure to share the shoutout and so glad you are enjoying the great benefits of Kin Custom.

Keep on creating!
Kin Custom

May 24, 2023

App works fine. Easily able to load items. Selection of items is slowly growing and that is good. They provide high quality items that hood up very well.

Rashaad Black
United States
About 2 years using the app
Kin Custom replied August 23, 2023

Hi Rashaad,

We sincerely appreciate your business and want to thank you for taking the time to leave us a review! We love hearing that you have had a great experience with Kin Custom and see us as a high-quality POD supplier. Keep a watch on your emails as we continue to add new products to our selection!

-Kin Custom

August 4, 2021

Great App to start your business on. Excellent for drop shipping and more. Love this app. Kin Custom has a lot of options when it comes to clothing.

High In Taste
United States
Over 1 year using the app
Kin Custom replied August 9, 2021

Hello High In Taste,

Thank you for taking the time to leave us a 5 star review! We love hearing that you have had a great experience launching your business with Kin Custom as your preferred print and drop ship supplier. As you continue to grow your business, keep in mind that our curated product selection includes much more than apparel! Kin Custom also offers accessories, home goods, and shoes! There are many benefits to working with Kin Custom, including:
1. No minimum order required
2. Custom branding sets for only $1.99/product
3. High quality products, handmade to order with certified materials
4. The ability to sell wholesale with our pre-designed merchandise or design your own!

All Kin Custom merchandise is crafted with care using a multi-step process of print, cut, and hand-sew. Whether you're an established business looking to expand your merchandise selection, or you're new to the dropshipping industry, we have options for all!

Thank you again for the glowing review and we look forward to continuing to serve your business!

-Kin Custom

September 13, 2023

I definitely recommend this app to people because the material quality is unmatched to me. If something isn't right, they will correct it every time. I had on a few occasions of misprints but they immediately reviewed the issue and corrected it. These guys will continue to get my business at this rate!

Footelli
United States
About 1 year using the app
Kin Custom replied March 11, 2024

Hi Footelli,

Thank you for taking the time to leave us a review about our quality and giving our customer service praise! We will be sure to share the shoutout and so glad you are enjoying the great benefits of Kin Custom.

Keep on creating!
Kin Custom

Edited July 26, 2021

Our company has worked with Kin Custom since Feb.-Mar. of 2021. We have had an overall great experience and have made plans to work with them long-term. We would recommend you verifying the material of your products prior to creating, selling, or purchasing. Most of their products are Polyester and while this may not be everyone's favorite, some people really like it. We love the fact that they offer wholesale and custom branding as well as other cool discounts for imported orders. Customer Service has always been great for us. The only thing I will say is that on two of our products the colors seemed far off. We created the products to be royal blue and received a much duller blue. As for sizing, because this is a Chinese vendor, we understand the sizing variations; therefore, we always encourage our customers to order up a size depending on their desired fit. Overall, every company may have a different experience with Kin Custom; however, for us, this is like a hidden gem! One final tip, while many are looking for a no-cost or low-cost start-up, you should always be willing to invest in your own business before you try to persuade others (customers) to do so. If you create a product on Kin Custom, purchase a sample BEFORE you try to sell the product. This will give you the ability to test the product for yourself and make informed decisions concerning your products and your customers. This can very well save your business in the future.

Son Rise Apparel
United States
9 months using the app
Kin Custom replied July 29, 2021

Hello Son Rise Apparel,

We are delighted to hear that you have had a wonderful experience with our products and services so far! It is clear from your review that you have a very good understanding of how to be successful with our platform and we appreciate you sharing these helpful tips with the creator community on Shopify! We want to thank you for your loyalty to Kin Custom as we continue to serve your business as your preferred custom print and dropship provider. Should you need any assistance in the future, our dedicated Customer Experience team is standing by!

-Kin Custom

April 9, 2019

I love the app. Very easy to use. Great variety of products with design gallery. I highly recommend it.

Print Mode Boutique
United States
Over 3 years using the app
Edited January 15, 2021

Dear Kin Custom - You are phenomenal at what you do and have opened up the door for my business! I respect and honor you for your accomplishments as an organization... The CUSTOM BRANDING SETS you offer for only $1.99 per order paired with the print quality is setting me up to be a DANGEROUSLY COMPETITIVE BRAND. I am VERY PLEASED and satisfied with your products, which is why I leave you with a 5 STARS!!! HOWEVER!! I am interested in establishing a relationship with someone at the company. So far, it has been NOT POSSIBLE to get ahold of someone. May I please request a call? I humbly wish to establish a business relationship with a director at your organization. It would mean a lot to me as I have intentions for a long-term and profitable relationship with you. Please email me when you have a chance to set up short 15-minute phone conversation. Respectfully, Connor Griggs - CEO of Tropical Tundra - www.tropicaltundra.com - support@tropicaltundra.com

Tropical Tundra
United States
Almost 3 years using the app
Kin Custom replied January 19, 2021

Hi Conner!
We appreciate the review and congrats on growing your business, we like your style.

At Kin Custom, we pride ourselves on our quality, handmade-to-order merchandise, and our timely average 3-business day production. And, depending on the shipping method, we can get your designed merchandise to your customers quickly. We also are excited to offer all our customers use of our .csv import feature that efficiently allows for organized drop shipping and up to 45% discounts for every order placed!

We thrilled you love our custom branded packaging and that you are growing. We are glad our custom branding sets help you build a consistent brand.

We apologize on our delayed Customer Experience responses and are quickly working through all our inquiries. With this said, we are excited that you love our merchandise, and we love your loyalty. Please look out for an email, as we will be sending one today.

Again, we cannot thank you enough for your business and we are excited to see what you design next.

-Kin Custom

February 25, 2021

I've had nothing but a great experience with this company. Their products are amazing as far as quality. I can't get over the samples I've ordered and I'm really happy with the reviews I'm getting. Shipping is always pretty fast. I've never really had to contact customer service for a serious issue yet. The one time I did have a question about the app they got back to me within 48 hrs which I find is reasonable. Overall I'm loving this app and its products.

Amoureux Boutique
United States
About 2 years using the app
Kin Custom replied March 2, 2021

Hi Amoureux Boutique!

We first want to thank you for your business! We are excited that you are happy with our handmade, quality apparel, shoes, and accessories! We pride ourselves on our quality and fast production times!

Most importantly, we appreciate you and glad you enjoy our sample program. Please remember, once you are pleased with your sample you will qualify for our discount program where you can save up to 45% on any purchase uploaded using our universal .csv starting at $60 (15%off).

Again, we can't thank you enough for your business and we are excited to see what you design next!

-Kin Custom