Kin Custom , 79 reviews

Overall rating
Counts per rating level
  • 43% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 16% of ratings are 1 stars
September 13, 2023

I definitely recommend this app to people because the material quality is unmatched to me. If something isn't right, they will correct it every time. I had on a few occasions of misprints but they immediately reviewed the issue and corrected it. These guys will continue to get my business at this rate!

United States
About 1 year using the app
May 24, 2023

App works fine. Easily able to load items. Selection of items is slowly growing and that is good. They provide high quality items that hood up very well.

Rashaad Black
United States
About 2 years using the app
Kin Custom replied August 23, 2023

Hi Rashaad,

We sincerely appreciate your business and want to thank you for taking the time to leave us a review! We love hearing that you have had a great experience with Kin Custom and see us as a high-quality POD supplier. Keep a watch on your emails as we continue to add new products to our selection!

-Kin Custom

April 9, 2019

I love the app. Very easy to use. Great variety of products with design gallery. I highly recommend it.

Print Mode Boutique
United States
Over 3 years using the app
Edited January 15, 2021

Dear Kin Custom - You are phenomenal at what you do and have opened up the door for my business! I respect and honor you for your accomplishments as an organization... The CUSTOM BRANDING SETS you offer for only $1.99 per order paired with the print quality is setting me up to be a DANGEROUSLY COMPETITIVE BRAND. I am VERY PLEASED and satisfied with your products, which is why I leave you with a 5 STARS!!! HOWEVER!! I am interested in establishing a relationship with someone at the company. So far, it has been NOT POSSIBLE to get ahold of someone. May I please request a call? I humbly wish to establish a business relationship with a director at your organization. It would mean a lot to me as I have intentions for a long-term and profitable relationship with you. Please email me when you have a chance to set up short 15-minute phone conversation. Respectfully, Connor Griggs - CEO of Tropical Tundra - -

Tropical Tundra
United States
Almost 3 years using the app
Kin Custom replied January 19, 2021

Hi Conner!
We appreciate the review and congrats on growing your business, we like your style.

At Kin Custom, we pride ourselves on our quality, handmade-to-order merchandise, and our timely average 3-business day production. And, depending on the shipping method, we can get your designed merchandise to your customers quickly. We also are excited to offer all our customers use of our .csv import feature that efficiently allows for organized drop shipping and up to 45% discounts for every order placed!

We thrilled you love our custom branded packaging and that you are growing. We are glad our custom branding sets help you build a consistent brand.

We apologize on our delayed Customer Experience responses and are quickly working through all our inquiries. With this said, we are excited that you love our merchandise, and we love your loyalty. Please look out for an email, as we will be sending one today.

Again, we cannot thank you enough for your business and we are excited to see what you design next.

-Kin Custom

February 25, 2021

I've had nothing but a great experience with this company. Their products are amazing as far as quality. I can't get over the samples I've ordered and I'm really happy with the reviews I'm getting. Shipping is always pretty fast. I've never really had to contact customer service for a serious issue yet. The one time I did have a question about the app they got back to me within 48 hrs which I find is reasonable. Overall I'm loving this app and its products.

Amoureux Boutique
United States
About 2 years using the app
Kin Custom replied March 2, 2021

Hi Amoureux Boutique!

We first want to thank you for your business! We are excited that you are happy with our handmade, quality apparel, shoes, and accessories! We pride ourselves on our quality and fast production times!

Most importantly, we appreciate you and glad you enjoy our sample program. Please remember, once you are pleased with your sample you will qualify for our discount program where you can save up to 45% on any purchase uploaded using our universal .csv starting at $60 (15%off).

Again, we can't thank you enough for your business and we are excited to see what you design next!

-Kin Custom

Edited March 19, 2021

I planned on using KC for most of the products in my store but unfortunately, I am unable to upload my logo so I can’t have my own branding on them. When I try to upload the file ( 120 kb png, but I tried using jpg, too) it doesn’t do anything, just spinning. I tried using Chrome and Safari without any success. :( I am really looking for a solution! UPDATE: I got help from a very helpful lady and now my brand logo is already added. Can't wait to use their service! :)

Belle Coccinelle
Almost 2 years using the app
Kin Custom replied March 15, 2021

Hi Belle Coccinelle!

Thank you so much for giving Kin Custom the opportunity to be your custom print and dropship provider! We are so sorry you are having difficulties uploading your logo! It is super easy and you can find a detailed video of the instructions in section 3:05- 3:45 Custom Branding here:

If you are still having trouble after watching the video, please open a ticket with our dedicated Customer Experience team and they will be more than happy to assist!

-Kin Custom

Edited July 1, 2021

2nd Update on my review that I felt was important. It was my error in processing the order from my website. KIn Customs support services were great in responding quickly and walking me through to fix the issue with patience. Your team were EXCELLENT and I learned something new. I am new too this online business and I have much to learn. Your products are loved by my customers. Thanks
1st I really love your products and branding labels. My customers are having issues ordering from my website. I intergated Kin Custom to my Shopify; however, customers getting an error stating, "shipping not available for the selected address". When I went to your sight and added the same address it processed the order. I need my customers to shop from my website that's set up through Shopify. I need your help ASAP. The APP was easy to connect with Shopify but I need customers to shop your brands from my site.

Floy's Fine Art
United States
Almost 2 years using the app
Kin Custom replied May 5, 2021

Hello Floy's Fine Art,

We apologize that your customers are having trouble with the checkout process. It sounds like you need to adjust your shipping settings within your Shopify store. I also see that our Customer Experience Team was able to assist you and that you confirmed the issue has been resolved. We are love that you love our products and custom branding sets and appreciate the opportunity to serve your business!

-Kin Custom

June 5, 2019

So far Kin Custom has been great. I would say that the only thing I can suggest is more products and variants (color options). I would love to utilize Kin Custom for all of my products, but due to this matter have to use other companies. Besides that, the service has been great, first product received was very good quality, and the site is very easy to use.

Human Clothes Project
United States
Almost 2 years using the app
Kin Custom replied June 7, 2019

Hi Human Clothes Project! Thank you so much for sharing what you love about us, but also how we can improve! We are committed to serving our merchants and creators so we value your feedback. A member of our Customer Experience team will be in touch to get additional details from you.

- Kin Custom

August 4, 2021

Great App to start your business on. Excellent for drop shipping and more. Love this app. Kin Custom has a lot of options when it comes to clothing.

High In Taste
United States
Over 1 year using the app
Kin Custom replied August 9, 2021

Hello High In Taste,

Thank you for taking the time to leave us a 5 star review! We love hearing that you have had a great experience launching your business with Kin Custom as your preferred print and drop ship supplier. As you continue to grow your business, keep in mind that our curated product selection includes much more than apparel! Kin Custom also offers accessories, home goods, and shoes! There are many benefits to working with Kin Custom, including:
1. No minimum order required
2. Custom branding sets for only $1.99/product
3. High quality products, handmade to order with certified materials
4. The ability to sell wholesale with our pre-designed merchandise or design your own!

All Kin Custom merchandise is crafted with care using a multi-step process of print, cut, and hand-sew. Whether you're an established business looking to expand your merchandise selection, or you're new to the dropshipping industry, we have options for all!

Thank you again for the glowing review and we look forward to continuing to serve your business!

-Kin Custom

March 6, 2019

It links all your product designs to your collections in every size and color with a click of the button. Also the clothing is printed digitally which is really good, Especially bomb jacket, Incredible!! I received sample and I must admit I was not expecting such a great product! I’ll definitely recommend this to my friends. This is going to make it super easy for us to add merch to our brand. Awesome I’m definitely going to print neck labels on all products to make nicely branded clothing.

United States
Over 1 year using the app