Reviews (811)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unlimited product options and variant customization, which enhances sales and customer experience. The option template feature saves time for similar product customizations. It integrates well with the latest Shopify themes and offers excellent, responsive customer support, often resolving issues within 30 minutes. The support team provides personalized assistance, including tailored video guides.

June 29, 2022

Very complicated to use, and there is no installation guide. I am very disappointed. Also, there is no customer support exist.

Christmas Ornament Design
United States
About 2 hours using the app
Best replied June 29, 2022

This is a malicious review from a competitor. Our app homepage has FAQs and how-to videos, and our customer support is also very fast and helpful.

December 4, 2022

No Price options?!?! It's just about the most basic and important part of setting up product options.

KATZ Farm
United States
31 minutes using the app
October 4, 2022

Misleading product demo. You can't add prices to options unless you buy a paid app. This is a scam, if you choose to install it they will request extra permission to access your customer data.

Crucial Tracking
Australia
30 minutes using the app
November 29, 2022

Total waste of time. When you add a price increase to the variant it asks you to install another app so this app is just a trojan horse to make you install another paid app. rejected.

za-vi-shop
Italy
26 minutes using the app
August 6, 2022

Complicated app. After installing app it doesn't show variants on home page. this isn't a good app for someone that's not familiar with adding variants

Fashion Alibi
United States
26 minutes using the app
Best replied August 6, 2022

First of all, I am very sorry for the inconvenience caused to you.
You uninstalled the app after only 20 minutes of installation and left this review, we think you may not know our app well.
When encountering a problem, we prefer to contact us by email, rather than leaving a comment like this to get our attention. This is frustrating for everyone on our team. Support from our team is very prompt.

We did not see the product on this merchant's homepage, so the authenticity of this review is open to question

June 13, 2023

Terrible! I wanted the additional price for customisation option which was in the app image and description but after I downloaded the App and try to use this feature, they say sorry and that I have to download another App which I then have to pay for..... dark tactics!

wisewoodz
Germany
16 minutes using the app
September 8, 2022

just started useing will update after i use it for awhile stay tuned for for a future updated review

The Druid Grove
United States
13 minutes using the app
Best replied September 8, 2022

Hi

If you have any questions during use, you can contact us
Here is our support email:
best-option@foxmail.com

best wishes

King app

June 16, 2023

Useless app, not working. Keeps saying it is disabled in embeds, however it is enabled. Garbage.
Useless app, not working. Keeps saying it is disabled in embeds, however it is enabled. Garbage.

Vlad LABS
United States
10 minutes using the app
Best replied June 16, 2023

Hi,

You need to click the "save" button in the upper right corner of the theme to save the settings

Best wishes

King app

May 2, 2023

The app seems great - I am looking forward to using with advertising on the bottom of the screen.

M4 Sports
United States
9 minutes using the app
Best replied May 2, 2023

Hi,

We are so glad you chose our free app. Our app provides very powerful and rich functions.

In addition, there are no advertising in our app.

best wishes!

King app

June 22, 2022

Bait and switch. Need to have a price changed variant? Well, then you can pay for it! The option is there in the free app, but if you want to use it you can't without upgrading. Misleading and deceptive.

WhimsyWinkles
United States
8 minutes using the app
Best replied June 22, 2022

Hi,

I'm very sorry for the inconvenience.

Our team offers two product option apps. One is free (can meet the needs of 90% of the stores), and the other is paid (provides more and richer functions).

The value of free apps: Provide free high-quality apps to the majority of shopify stores, especially those just starting out, to save them unnecessary expenses and ensure that they can operate their stores at the lowest cost.

The value of paid apps: apps that offer near-perfect product options for stores with higher demand. This part of the income is the most basic fund to ensure the normal operation of our team. This is also very important, and I hope that friends here can understand us.

For the fraud you mentioned, there is no such thing. If there is fraud, then our team's app will not be able to continue to be sold in the shopify app store.

We are truly disappointed by the review you gave us! ! !

Best wishes!

King app