Kit Karts , 449 reviews

Overall rating
Counts per rating level
  • 73% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 23, 2018

having some trouble working with the app

United States
Time spent using app: 5 months
June 2, 2018

Expecting to get the best of this app. Just installed the app

Time spent using app: About 2 months
May 11, 2018

Had a customer call me yesterday - I guess KIT sent an email out to someone that had added an item to there cart and then came back and bought it a from a different computer a few days later. He was worried that he wasn't going to receive his order after receiving the email.

I suppose It would be hard to decipher an outdated cart vs a recent purchase from the same customer but I may be deleting it I get another phone call like that.
Not because I don't believe in the app - just because I don't want to have to explain to my customers that my emails are automated and it was a mistake.

This isn't a negative review, just possibly something for them to build on or work towards.


Revolution Fire Pits
Time spent using app: 10 months
April 15, 2018

New to the app! Hope it helps!

Royal Infinity
United States
Time spent using app: 9 days
January 26, 2018

Great well done so far so good

Uniquely Fashion Collection
United States
Time spent using app: About 1 month
January 26, 2018

Not many options available. We await to see if it brings in sales.

South Africa
Time spent using app: 11 days
January 12, 2018

Still learning but like it the same.

L B C All Shop Here 27
United States
Time spent using app: 18 days
August 11, 2017


Divinity Fashion
United States
Time spent using app: 25 days
January 19, 2017

New addition haven't had time to view progress ask me later

Almaj A Touch Of Class
United States
Time spent using app: About 1 month
Edited October 10, 2016

UPDATED REVIEW**** This app works as promised, but there are some major flaw that have convinced me to look elsewhere. Firstly, the data being reported on the app seems to be incorrect. I attempted to work with support to correct this issue, but there was no support in verifying data. Secondly, you are unable to incorporate pictures into the abandoned cart, and as a clothing retailer, a huge need for us. Asked update updates in future but none were provided. I am decreasing my rating to a 3 star, as pictures a must have for us.

Purchased this app after running the abandoned carts through Shopify with limited success. I found this app through the Kit Virtual Assistant App (along with a ton of other great apps).

As a rapidly growing store, we are excited about the outsourcing of such critical money earning apps, and after one glance at the dashboard upon setup, we realized this app was something we wish we had found earlier!

Cheers to your success,

United States
Time spent using app: 3 months