Overall rating
2.5
Counts per rating level
  • 40% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 38% of ratings are 1 stars
March 3, 2021

Excellent application and serious and fast support.
In this way, customers are easily guided in their choice to use this type of payment.
It is safe, easy and fast.

VERGA-Plast Store
Italy
Almost 3 years using the app
Klarna replied March 3, 2021

Thank you for the great review VERGA-Plast Store; we agree that on-site messaging is a great way to show your shoppers that Klarna payment methods are available throughout the shopping journey and boost your sales!

September 13, 2019

Works great! Little bit of struggle when installing.. A big improvement would be if there would be a recurring payments app for Klarna <3

HampaBambu
Sweden
Almost 3 years using the app
Klarna replied September 13, 2019

Thanks very much for the review and nice rating; we appreciate it! We are continually working to improve our Klarna + Shopify integration and recurring is on our radar.

Edited August 8, 2019

I was hesitant to use the app after reading the reviews, but I was pleasantly surprised. I was able to install the Klarna messaging on our product pages without too much trouble. We use the Atlantic theme. Although I wasn't able to place the messaging where I would have liked, I was able to find a spot within the product description to place it. I received an error message when I tried to place it near the product pricing information where it really belongs notifying me that there was a conflict. Typically, with this type of install, the user must modify the liquid, so it was great to have a free app that allowed me to place the Klarna message.

Pure Living Space
United States
Over 2 years using the app
Klarna replied August 8, 2019

Thank you for your review. We're glad you tried the app and you were pleasantly surprised. Regarding the error, when dragging the pink box on the store preview page, the code is trying to attach to a CSS element on the page that will work across all product pages. That CSS element is how the code knows where to insert the placement code into the page. The error you received happens when the code determines that the chosen position will not work well, meaning the CSS element chosen is not a good choice across pages. The code is designed to guide to an appropriate element on the page and enable adding on-site messaging to a store without requiring you to update any code directly, but of course that isn't always simple. If desired or necessary, the app does also allow the option to instead manually enter an appropriate CSS element (under the Ad Position->CSS option).

January 11, 2021

I have only recently installed this app, so it's a bit early to comment on the performance, but it looks great so far. However, I can comment on the customer service I have received since installing the app. I had a bit of a nightmare getting everything set up and looking how I wanted it to on my site, as I'm not the most technically gifted person, but Mimmi's customer service has been second to none! Extremely efficient and makes sure everything is exactly how you want it to be. Mimmi has really gone above and beyond for my business, so for that, a 5* is fully deserved!

Finer Bedrooms
United Kingdom
Over 2 years using the app
Klarna replied January 11, 2021

Thank you very much for the great review, Finer Bedrooms. We're very happy we could help!

February 18, 2021

We used this app to improve our customers shopping experience. We got quick and amazing support and it now works perfectly.

noia.shop
Norway
Over 2 years using the app
Klarna replied February 18, 2021

Thank you noia.shop for the great review!

Edited May 16, 2023

Buongiorno, ho installato correttamente questa app, ma non funziona bene con il thema debutify, desidererei poter utilizzare i servizi di Klarna, quindi poter informare i clienti che hanno a disposizione un servizio di pagamento dilazionato, ma l'app non me lo permette.
Contattando il servizio clienti Klarna, nel giro di pochi minuti mi contattano con cortesia ed efficienza, spiegandomi quale era il problema e risolvono alla grande!
Grazie mille
Servizio 10 e lode

Endurrad
Italy
About 23 hours using the app
Klarna replied May 16, 2023

Ciao Endurrad,
Grazie mille per il feedback! I nostri sviluppatori ne tengono conto per migliorare le funzionalità dell'app.
Qualora in futuro dovessi avere bisogno di ulteriore supporto, siamo sempre a disposizione!

Hi Endurrad,
Thank you so much for your feedback! Our developers always works on improvements to the app.
If you do need any help in the future please just drop us a message - we are always happy to help!

April 19, 2023

Super App, full integration with our website and our theme. The service team done also our request within 24 Hours which is quick compare to the size of company.
So far very happy to use Klarna just like our customers.

Elite Screens
Germany
Almost 2 years using the app
Klarna replied April 19, 2023

Hi Elite Screens,

Thank you very much for taking the time to rate our app.
We are very glad you're happy with the app and the support you have received.
Please feel free to get in touch for any support needed in the future.

March 23, 2021

FANTASTIC! So, so helpful so far and easy to customise for your own theme. The support from Mimmi was phenomenal as well.

Wall To Wall Music Livingston
United Kingdom
Over 1 year using the app
Klarna replied March 23, 2021

Thank you Wall To Wall Music Livingston for the great review!

June 7, 2022

I installed and setup everything so nicely and it is working perfectly with my store. Super easy to set up.

SHOPMAX
Australia
Over 1 year using the app
Klarna replied June 8, 2022

Thank you SHOPMAX for this great review! We're glad the app worked well for you and we appreciate you posting a review.

January 18, 2021

Mimmi has been a superstar from the start. Sorted all our issues and onboarding questions answered in no time. Thank you again!

UNCU London™
United Kingdom
Over 1 year using the app
Klarna replied January 18, 2021

Thank you UNCU London for taking your time to leave us a great review. We really appreciate it!