Overall rating
2.6
Counts per rating level
  • 40% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 37% of ratings are 1 stars
November 21, 2019

Perfect!!!! This app makes my customers aware of how affordable my products can be with the help of a finance plan. Leaving nothing to the imagination but planting a seed that will reap, MORE SALES!
THANK YOU KLARNA

House Perks
United States
Almost 3 years using the app
Klarna replied November 21, 2019

Very happy to hear you've been enjoying On-Site Messaging! Should you need any support, do reach out to us.

March 3, 2021

Excellent application and serious and fast support.
In this way, customers are easily guided in their choice to use this type of payment.
It is safe, easy and fast.

VERGA-Plast Store
Italy
Almost 3 years using the app
Klarna replied March 3, 2021

Thank you for the great review VERGA-Plast Store; we agree that on-site messaging is a great way to show your shoppers that Klarna payment methods are available throughout the shopping journey and boost your sales!

September 13, 2019

Works great! Little bit of struggle when installing.. A big improvement would be if there would be a recurring payments app for Klarna <3

HampaBambu
Sweden
Almost 3 years using the app
Klarna replied September 13, 2019

Thanks very much for the review and nice rating; we appreciate it! We are continually working to improve our Klarna + Shopify integration and recurring is on our radar.

Edited August 8, 2019

I was hesitant to use the app after reading the reviews, but I was pleasantly surprised. I was able to install the Klarna messaging on our product pages without too much trouble. We use the Atlantic theme. Although I wasn't able to place the messaging where I would have liked, I was able to find a spot within the product description to place it. I received an error message when I tried to place it near the product pricing information where it really belongs notifying me that there was a conflict. Typically, with this type of install, the user must modify the liquid, so it was great to have a free app that allowed me to place the Klarna message.

Pure Living Space
United States
Over 2 years using the app
Klarna replied August 8, 2019

Thank you for your review. We're glad you tried the app and you were pleasantly surprised. Regarding the error, when dragging the pink box on the store preview page, the code is trying to attach to a CSS element on the page that will work across all product pages. That CSS element is how the code knows where to insert the placement code into the page. The error you received happens when the code determines that the chosen position will not work well, meaning the CSS element chosen is not a good choice across pages. The code is designed to guide to an appropriate element on the page and enable adding on-site messaging to a store without requiring you to update any code directly, but of course that isn't always simple. If desired or necessary, the app does also allow the option to instead manually enter an appropriate CSS element (under the Ad Position->CSS option).

March 25, 2021

Great app, very happy with look/feel on site. Support team are very good with helping with any changes made.

Nuevo Club
United Kingdom
Over 2 years using the app
Klarna replied March 25, 2021

Thank you for the great review Nuevo Club! We're very glad to help make you happy!

January 11, 2021

I have only recently installed this app, so it's a bit early to comment on the performance, but it looks great so far. However, I can comment on the customer service I have received since installing the app. I had a bit of a nightmare getting everything set up and looking how I wanted it to on my site, as I'm not the most technically gifted person, but Mimmi's customer service has been second to none! Extremely efficient and makes sure everything is exactly how you want it to be. Mimmi has really gone above and beyond for my business, so for that, a 5* is fully deserved!

Finer Bedrooms
United Kingdom
Over 2 years using the app
Klarna replied January 11, 2021

Thank you very much for the great review, Finer Bedrooms. We're very happy we could help!

February 18, 2021

We used this app to improve our customers shopping experience. We got quick and amazing support and it now works perfectly.

noia.shop
Norway
Over 2 years using the app
Klarna replied February 18, 2021

Thank you noia.shop for the great review!

December 10, 2020

I very happy with my service Courtney G. Helped me step by step and made sure that I understood everything. She was very helpful and also took her time. I’ll recommend anyone to do business with Klarna Thanks again

Sassyjazzyboutique
United States
About 2 years using the app
Klarna replied December 10, 2020

Thank you Sassyjazzyboutique for the great review; we're very happy Courtney G. is part of our team too!

April 19, 2021

Excellent support and help, quick responses, integration was done quickly and all edits were done perfectly.

JUSTPRETTYCHIC
United Kingdom
About 2 years using the app
Klarna replied April 19, 2021

Thank you for the great review JUSTPRETTYCHIC! We're very happy we could help!

September 25, 2020

I had an issue with the Klarna messaging positioning on my product page when I updated my theme. Very helpful and quick response. Sorted. Highly recommended.

Alfie Reid
United Kingdom
Almost 2 years using the app
Klarna replied September 25, 2020

@AlfieReid - Thank you for the positive review. We very much appreciate it.
Nicholas @ Klarna