Klarna On‑Site Messaging

Convert more sales with flexible payment option messaging.

Shopify app insights
  • Popular with businesses in the United States

Free to install. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

  • Speed tested: low impact to your online store

Key values section

Show users buy now pay later

Promoting the availability of payment plans on product and checkout pages increases your sales.

Personalize your messaging

The messaging can be personalized, creating a more intimate and unique online shopping experience, and more conversions for you.

Dedicated support team

A dedicated support team is standing by to assist with any app-related queries you might have.

App details

Klarna On‑Site Messaging

Klarna On‑Site Messaging

Sell more with personalized payment offers

Klarna takes the friction out of payments for consumers globally, allowing shoppers to pay later in interest-free payments as an easy, flexible alternative to credit. Show your customers payment plans are available while they’re still shopping, which leads to more conversions at checkout for you.

On-site messaging is simple to integrate, and highlighting buy now pay later (BNPL) options before checkout can increase sales. The app provides customized messaging, ranging from banners promoting your partnership with Klarna and availability of payment options, to personalized promotions on product or cart pages.

Want to add On-site messaging? First, our 3 simple steps below get you started with Klarna Payments and then you can install the On-site messaging app.

STEP 1 | Sign up with Klarna

To get started, you’ll need to create a merchant account and sign up on Klarna's website.

STEP 2 | Get & save your Klarna API credentials

Generate new API credentials by going to Settings in the Merchant portal. Download and open the file; you'll need these API credentials in the next section.

STEP 3 | Install Klarna in your Shopify store

Go to the Klarna docs website to find the setup wizard URL to guide you through the Klarna alternative payments integration for Shopify. Once integrated with Klarna, you can then easily use the On-site messaging app.

Place a trial purchase to ensure everything is working correctly. Then head to the Klarna merchant portal to cancel (make sure you don’t pay yourself)!

Learn more about Klarna.

Click the Developer Website link to the right if you are interested in finding out more about Klarna and our payment methods, have questions, or have not yet signed up to offer Klarna.

Launch date

Klarna On‑Site Messaging

Klarna On‑Site Messaging

Sell more with personalized payment offers

Klarna takes the friction out of payments for consumers globally, allowing shoppers to pay later in interest-free payments as an easy, flexible alternative to credit. Show your customers payment plans are available while they’re still shopping, which leads to more conversions at checkout for you.

On-site messaging is simple to integrate, and highlighting buy now pay later (BNPL) options before checkout can increase sales. The app provides customized messaging, ranging from banners promoting your partnership with Klarna and availability of payment options, to personalized promotions on product or cart pages.

Want to add On-site messaging? First, our 3 simple steps below get you started with Klarna Payments and then you can install the On-site messaging app.

STEP 1 | Sign up with Klarna

To get started, you’ll need to create a merchant account and sign up on Klarna's website.

STEP 2 | Get & save your Klarna API credentials

Generate new API credentials by going to Settings in the Merchant portal. Download and open the file; you'll need these API credentials in the next section.

STEP 3 | Install Klarna in your Shopify store

Go to the Klarna docs website to find the setup wizard URL to guide you through the Klarna alternative payments integration for Shopify. Once integrated with Klarna, you can then easily use the On-site messaging app.

Place a trial purchase to ensure everything is working correctly. Then head to the Klarna merchant portal to cancel (make sure you don’t pay yourself)!

Learn more about Klarna.

Click the Developer Website link to the right if you are interested in finding out more about Klarna and our payment methods, have questions, or have not yet signed up to offer Klarna.

Launch date

Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Fees or commissions referred to via your Klara agreement

Reviews

3.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 47% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 32% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Ralph's Orchard

    Location United Kingdom
    Time spent using app About 3 hours

    Unfortunately my experience in installing this app mirrors that of other reviewers. I had installed it but there was a glitch. Luckily the team responded very quickly and helped me sort it out immediately. It looks great!

    Developer reply
    November 24, 2022

    Hi Ralph's Orchard,

    We're sorry to hear that your experience with our On Site messaging app has not been Smoooth.

    Our Merchant Support team will be in contact this morning to help get this live on your store.

    *Edit*

    Thank you for your update to this review. We're very glad to hear that your'e happy with the support from our team.

  • GIVELP

    Location United Kingdom
    Time spent using app 4 days

    I am a new customer of Klarna, I have done the whole account process at Klarna in which it was approved. So far so good, but after installing the shopify application I received a notice inside the application that does not support the Online Store 2.0, how so? all the themes of shopify today are in this new version and you have no support? seriously that? what a technology delay... And now how do I install and use klarna? I sent a message to support yesterday and have not been answered yet either... They have already started badly in several aspects to be a company would be. I hope they help me and that they improve this outdated and confusing system of yours. Translated with www.DeepL.com/Translator (free version)

    Developer reply
    October 28, 2022

    Hi GIVELP,
    We'll certainly support you via your existing support case; please know that our support team will reply as soon as they can, but that may be a few business days depending on the case load.

    This app does support Online Store 2.0 though, as documented at: https://docs.klarna.com/platform-solutions/shopify/on-site-messaging-app-for-shopify/install-steps/#add-placements-online-store-20-app-blocks

    Hopefully you can share the details of the notice via the case emails so that we can clarify that, and provide any other support needed.

  • PURIT

    Location Italy
    Time spent using app 7 days

    Da migliorare, sono riuscito ad attivare il servizio solo grazie all'assistenza, molto rapida e preparata. Non è intuitivo e fluido il processo

    Developer reply
    October 24, 2022

    Ciao, ci dispiace per le difficoltà riscontrate nell'utilizzo dell'app. I nostri sviluppatori terranno conto del tuo feedback per migliorare e semplifare il processo. Siamo tuttavia lieti che con il supporto ricevuto Klarna e l'app siano ora correttamente funzionamenti.
    In caso di ulteriori necessità restiamo a disposizione scrivendo a skosm@klarna.com

    Hi, we are sorry for the issues you encountered. Our developers will take your feedback into account to improve and simplify our app and our processes. We are pleased however, that with our partner pupport, Klarna in checkout and on-site messaging are now working correctly.
    If you ever need further support, please contact us again at skosm@klarna.com

Apps similar to Klarna On‑Site Messaging