Show users they can pay later
Promoting the availability of payment plans on product and checkout pages increases your sales
Personalize your messaging
The messaging can be personalized, creating a more intimate and unique online shopping experience, and more conversions for you
Control what, where, and how
Placements can be tailored to show payment plans available, or highlight promotions
About Klarna On‑Site Messaging
Sell more with personalized payment offers
Klarna has been taking the friction out of payments since 2005 for over 60 million consumers globally. Klarna allows shoppers to pay later in interest-free installments as an easy, flexible alternative to credit. The On-Site Messaging App continues the smooth journey, increasing risk-free sales through tailored messaging and showing your customers available payment plans while they’re still shopping.
On-Site Messaging is easy and simple to integrate. The app provides customized messaging ranging from banners promoting your partnership with Klarna and availability of payment options, to personalized promotions on product or cart pages. Advertising the ability to afterpay before checkout improves sales. Customers are identified from their first interaction, so the shopping experience can be tailored to suit their needs.
Let your customers know instantly how they can pay before they buy
Consumers are not always aware of the different payment plans available to them before reaching checkout. Knowing they can shop now and pay later, or split into installment payments prior to checkout, influences the purchase decision, and is a way to affirm their spending power. Not just to buy, but also how much to spend.
While your customers can pay over time Klarna pays you upfront. Your business is fully protected from fraud and credit risk, and your customers are safe too.
Capitalize on payment preferences
Payment preference is highly personal. Some people pay the same way for everything, while others choose the option best suited for a particular situation. In all cases, payment preference and communication influences the likelihood of a customer completing a purchase. The On-Site Messaging app tailors messages to previous Klarna users based on their specific preferences and the products they are looking at, while new users are informed about what payment options are available to buy the goods in which they’re interested.
Sound good? Just make sure you're already up and running with Klarna Payments.
To get Klarna active on your store, follow these 3 steps:
Sign up for Klarna API credentials at Klarna
Install the Klarna Payments app and authenticate your Klarna API credentials via our Installation Wizard
Enter your Klarna credentials below and you're finished! (Please make sure the Installation Wizard was successful prior to activating the Klarna payment method in your store).
Click the Developer Website link on this page if you are interested in finding out more about Klarna and our payment methods, need any more help, or have not yet signed up to offer Klarna.
See the app in action
Explore how the app works in an example store.View example store
Overall rating Based on 24 reviews
Most recent reviews
Ich habe nach Monaten gemerkt, dass die App nicht funktioniert hat. Mehrere Tausende Menschen waren auf meiner Seite um über Klarna zu zahlen jedoch es nicht funktioniert hat..
Danke dafür !!!!!!!!!!!!
Wirklich zum Kotzen!!
Ich wurde erst aufmerksam gemacht, dass es nicht funktioniert hat! Bitte beheben Sie diese Probleme!
We’re very sorry to hear that you’ve been having issues getting Klarna Payments up and running.
If you could send an email to SKOSM@klarna.com our team is standing by to ensure that the issue is resolved as quickly as possible.
Wir bedauern zu hören, dass Probleme beim Einrichten unseres Klarna Payment Produkts aufgetreten sind.
Gerne senden Sie uns eine Email an SKOSM@klarna.com. Unser Team ist für Sie da um Ihnen schnellstmöglich bei einer Lösung zu helfen.
We're looking forward to partner with Klarna on the pay later plan! There was a slight issue with installing the on-site messaging on all product pages but after reaching out to their customer service, it was resolved. The response was quick, friendly and helpful. They fixed the issue within the next business day.
Thank you for the great review! We're happy to help you and any merchant who needs support!
I usually don't write reviews but would give 0 stars is possible. App seems not to work in Canada. To chat with live support you need to log in to the site. But there is no sign up option. Only log in. So how do I log in if I never signed up?! Their customer support number is based in Egypt and when I call it hangs up after a few rings. I need to Authenticate Klarna API Credentials but these are literally nowhere to be found. Horrible app if you are in Canada.
We're very sorry for your frustration. Klarna and the On-Site Messaging app can work for your store, but before you use the marketing app, you'll first need to integrate Klarna Payments for your store, info available at: https://x.klarnacdn.net/plugins/Klarna%20Payments%20on%20Shopify%20-%20Merchant%20Guide.pdf
You can sign up for Klarna API credentials at: https://eu.portal.klarna.com/signup
If you still need any support, please email firstname.lastname@example.org