Klarna On‑Site Messaging

Klarna On‑Site Messaging

by Klarna

Promote interest-free installments and pay later payment plans

2.5 of 5 stars(15 reviews)

Show users they can pay later

Promoting the availability of payment plans on product and checkout pages increases your sales

Personalize your messaging

The messaging can be personalized, creating a more intimate and unique online shopping experience, and more conversions for you

Control what, where, and how

Placements can be tailored to show payment plans available, or highlight promotions


About Klarna On‑Site Messaging

Sell more with personalized payment offers

Klarna has been taking the friction out of payments since 2005 for over 60 million consumers globally. Klarna allows shoppers to pay later in interest-free installments as an easy, flexible alternative to credit. The On-Site Messaging App continues the smooth journey, increasing risk-free sales through tailored messaging and showing your customers available payment plans while they’re still shopping.

On-Site Messaging is easy and simple to integrate. The app provides customized messaging ranging from banners promoting your partnership with Klarna and availability of payment options, to personalized promotions on product or cart pages. Advertising the ability to afterpay before checkout improves sales. Customers are identified from their first interaction, so the shopping experience can be tailored to suit their needs.

Let your customers know instantly how they can pay before they buy

Consumers are not always aware of the different payment plans available to them before reaching checkout. Knowing they can shop now and pay later, or split into installment payments prior to checkout, influences the purchase decision, and is a way to affirm their spending power. Not just to buy, but also how much to spend.

While your customers can pay over time Klarna pays you upfront. Your business is fully protected from fraud and credit risk, and your customers are safe too.

Capitalize on payment preferences

Payment preference is highly personal. Some people pay the same way for everything, while others choose the option best suited for a particular situation. In all cases, payment preference and communication influences the likelihood of a customer completing a purchase. The On-Site Messaging app tailors messages to previous Klarna users based on their specific preferences and the products they are looking at, while new users are informed about what payment options are available to buy the goods in which they’re interested.

How to make On-Site Messaging work best for you

1.Display Custom Payment Solutions & Promotions: Promote buy now pay later and monthly payments with promotions on product and cart pages. Klarna will display the most relevant payment option, or not load any content if a payment option will not be available.

2.Message within your Footer and Side-bar: Show your available payment methods with Klarna, as a footer or sidebar. These placements always let your users know how they can pay.

3.Available Banner Placements: Use our library of branded and payment method specific messaging on your homepage and landing pages.

Click the Developer Website link on this page if you are interested in finding out more about Klarna and our payment methods, or have not yet signed up to offer Klarna.

See the app in action

Explore how the app works in an example store.

View example store

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Support

Pricing

Free

Overall rating
2.5 of 5 stars
Based on 15 reviews

  • 5 of 5 stars
    20% of ratings are 5 stars
    (3)
  • 4 of 5 stars
    13% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    13% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    7% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    47% of ratings are 1 stars
    (7)

Most recent reviews

Curvaceous Beauties

Sadly this app did not work, Klarna payments did not work. You sign up for the payments on Klarna website - I chose Slice it in 3 where the customer can pay in 3 installments. Shopify support hadn't got a clue what I was talking about - I tried buy now, pay later this worked but not what I want. Seriously Shopify and Klarna how difficult is it to align the service. Both supports promised to get back. My abandonment has gone through the roof now so had to disable Klarna. What a shambles!! Like the other review all looks glossy and well marketed but basically if you can't use it what's the point?

Developer reply

October 14, 2019

We're sorry for your frustrations. Shopify does not support third party apps like Klarna, but we are happy to support via skosm@klarna.com

Foley Security Solutions

I was approved to use this app and was excited to offer it to my customers. I invested time in setting it up and advertised it to my customers. Then after already being set up for a few days I was informed I am not approved.

Very unprofessional and extremely disorganized. Terrible way to run a business.

Developer reply

October 9, 2019

Mr. Foley -
We're obsessed with providing a positive customer experience at Klarna and we apologize for your negative experience. We're working hard to make certain that the processes which failed you are remedied as soon as possible and we wish you and your business continued success.
Nicholas.Beardsley@klarna.com

Beautiful Liars Cosmetics

I was not able to put the on site message on mine. it was not popping up what so ever. go frustrated an gave up!

Developer reply

September 24, 2019

We're sorry the app didn't work for you yet, but we're here to support you to get it working. For support, please email skosm@klarna.com so we can help you.