Reviews (96)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
Edited September 9, 2023

Rather limited options to change style, e.g. Font-style, font-size, size of stars. Reviews don't seem to be synced back to Shopify so you have to replace the original shopify rating-stars (the Klaviyo stars are way too large, you also can not change this). In general great ideas about functionality features.

FacialRoom Skincare
Germany
7 days using the app
Klaviyo replied August 7, 2023

Thank you for sharing your experience. We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your ...

February 16, 2024

Unable to sync with Shopify despite uninstalling and re-installing app several times. The message I keep getting is "Something is a amiss..."

Lovin' Glovin'
United States
About 22 hours using the app
September 16, 2023

Tried the app, as the price and integration with Klaviyo Emails was attractive. Really like the simple offering of both the apps and it only makes sense for Klaviyo to offer a reviews app. With that said, the app is still not robust enough for us to switch over. There needs to be more design, customizations available in order to fit in with our stores (like not having grey divider lines). There ...

Plastno
Canada
About 4 hours using the app
Klaviyo replied September 19, 2023

Thank you for your review – we really appreciate this feedback. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget ...

August 29, 2023

I was so happy that Klaviyo announced this feature!
The price plan is awesome, the settings are easy to understand and it works well on every theme I believe.
What's still missing is that the reviews don't display the uploaded pictures from the customer. This is a big miss because most of the time the image is more important than the entire review.
Another thing that is not working well is when ...

tabselect
United States
About 3 hours using the app
Klaviyo replied September 5, 2023

Thank you for your review! We really appreciate this feedback – this is a new product with many more enhancements coming soon.

We are able to display photos that customers ...

August 25, 2023

Enthusiastic about the idea of consolidating all emails and even reviews on Klaviyo.

But not yet able to put it in another language ...
When will this be available?

Dada fabrik
France
34 minutes using the app
Klaviyo replied August 28, 2023

Hi there! We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!

December 6, 2023

Rating this a one star due to the pricing plans. We use Klaviyo for SMS + Email marketing and would have LOVED to use this feature. We currently have Loox at $34.99 a month. The Klaviyo plan we would use would be $90 a month, which can significantly increase to $125 and so forth, based on the orders.

East Meets West USA
United States
12 minutes using the app
January 28, 2025

allmite gold.
New Zealand
7 months using the app
January 10, 2025

Chambless Game Totes
United States
4 months using the app
January 27, 2025

A Tribe Called Phresh
United States
10 months using the app
February 24, 2025

GetPop
United States
11 days using the app