Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration, user-friendly interface, and customization options. They appreciate the automatic review request emails, intuitive dashboard, and the ability to increase conversions through star ratings and review snippets. The responsive customer support, ability to restore lost reviews, and import reviews from multiple platforms are also praised. Merchants find the free plan cost-effective and appreciate the credibility boost from honest reviews.

October 27, 2023

Doris helped me super fast! The customer support is very helpful also. Finally my customers will write reviews and at the same time with this app im building a reliable a trusted store! Thanks!!!

9 months using the app
November 13, 2023

This is a powerful product review software. The R&D team is also very professional and enthusiastic. If you have any questions, they can help answer and handle them immediately. If your store also needs similar functions, I highly recommend this app!

United States
9 months using the app
November 1, 2023

great app, we just dl it and the customer service (Maya) is very professional and proactive. Waiting to use completely the app to get the payment plan with no hesitation

12 months using the app
October 17, 2023

Hillary helped me set up everything. I appreciate her help. Keep the good work guys. I wish this app can increase conversoin rate of my store down the road.

About 2 months using the app
September 15, 2023

This app has thoroughly impressed me with its seamless functionality and user-friendliness. It has become an invaluable tool for my online store, helping me build trust with my customers by showcasing honest and transparent reviews.

Don’t hesitate to choose this review app for your business; and with a support team like Jillian, you know you’re in great hands!

9 months using the app
October 3, 2023

This app has a nice look to it with a good amount of customization and features. However, the star of the show here is Emily from customer support. She went above and beyond to help with the setup process and custom needs and was very kind and accommodating more than would be expected or required.

Marco P. Selfcare
25 days using the app
November 9, 2023

A great review app with great customizibility. The price isn't much either, only 5$ per month. Does the job well. All in all I would reccomend.

2 months using the app
November 2, 2023

~Great review app i believe one of the cheapest in the market and and is even cheaper if you need to scale across the plans with lots of features...

United Kingdom
5 months using the app
November 28, 2023

Very friendly Staff. Always available to help. Anne was very quick and helpful to solve my problem.

4 months using the app
October 30, 2023

Overall, the Lai Product Reviews is a must-have for Shopify store owners who want to harness the power of customer reviews. It simplifies the process of importing and displaying authentic feedback from AliExpress, helping you create a transparent and trustworthy shopping experience for your customers.

United States
25 days using the app