Reviews (2,101)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with platforms like Shopify, Amazon, and AliExpress, and extensive customization options. It supports importing reviews from various sources, which enhances its utility for e-commerce businesses. The customer support is highlighted as responsive, with staff members like Emily and Parker receiving specific praise. Features such as the ability to edit reviews and include photo and video content are particularly valued. Merchants find the app cost-effective and effective in boosting customer trust and engagement, leading to increased conversion rates and sales.

February 23, 2022

great support .......................................................................................

Norzana
Israel
About 1 month using the app
Smartify Apps replied March 16, 2022

Hi Peeclo, this is Jillian.
Thank you for your 5-star review. It helps us to thrive continuously to provide you with an overall outstanding experience 💙.

September 9, 2020

Super love this app! It has everything I need like photo review and it's free! Lots of paid review apps out there and just almost the same with this one. Hope they can do my recommendation of review sorting. This will get even better in the future for sure. Keep it up! ❤❤❤

One Smart Future
United States
About 1 month using the app
Smartify Apps replied September 10, 2020

Thank you very much for your review and your feedback, too! We value your recommendation! <3 <3 <3

September 4, 2021

Great Customer Support this app is really amazing I am still learning but customer support helped me a lot

FortyThree USA
India
About 1 month using the app
Smartify Apps replied September 6, 2021

Hi FortyThree USA team,

It's a great pleasure to see your review of our app. Our support team was so thrilled to help you resolve your request. They are always available for you ❤️ Have a lovely day!

December 24, 2022

hands down, my favorite review app. there are others, but you really cant sacrifice the quality. this one i think is a little bit more pricey, but the features here you cant get it as easily or make it look as good as here. everytime i start a new store, this app gets added right away.

pont-croix
United States
About 1 month using the app
December 26, 2020

Love this app. I am using it for my store. So far it has been really helpful and my reviews are showing in good places

PAWMINE®
United Kingdom
About 1 month using the app
Smartify Apps replied December 27, 2020

Thank you so much for your review. We're happy to know you're all set up and ready to go!

December 26, 2022

Application complète et très bon service client, réponde en très peu de temps. JE recommande cette application.

FuturViews
France
About 1 month using the app
July 20, 2020

Seems like a very simple app to use.. hopefully its good ill come back later on if this app isnt good or needs improvement.

Majoral
United States
About 1 month using the app
June 17, 2023

So far in my experience, this is the best Shopify review app on the market. I'm impressed. The customer support is also amazing.

Solar Serenity
United Kingdom
About 1 month using the app
Edited January 26, 2021

Super-easy interface gives you full-control over importing AliExpress reviews into your online store.

FastCharger.store
United States
About 1 month using the app
Smartify Apps replied January 26, 2021

Thank you for taking the time to leave a review. We're happy to hear you're enjoying LAI AliExpress Reviews app.

November 25, 2021

Muito bacana esse aplicativo . O suporte realmente funciona, responderam muito rápido e solucionaram meu problema.

Oferta Zones
Brazil
About 1 month using the app
Smartify Apps replied November 29, 2021

Hi Oferta Zones team 💚,

We are happy to hear you had a positive experience at LAI! We value your input and encourage you to let us know more details about your experience with us