Reviews (2,167)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

January 13, 2023

So many customizeability options, def my favorite review app on shopify. Tried other ones and this one is the best

Donis Design
United States
About 1 hour using the app
April 21, 2023

Muito legal o app com varias funções vale a pena cada centavo gasto fora o atendimento deles que sao muito atenciosos

UNIVERSO FIT
Brazil
About 1 hour using the app
September 21, 2022

Gracias! Muy buena aplicación. Parker me ayudó mucho a poder configurar mis reseñas. Es muy paciente y me ayudó mucho

BreikStore
Peru
About 1 hour using the app
January 30, 2021

Free to use and very easy, they have helped me to have a better conversion rate i would definitely recommend them

BlueWearProtection
United Kingdom
About 1 hour using the app
Smartify Apps replied January 30, 2021

Thank you so much for your feedback! We are thrilled to know that LAI Reviews app was able to help your business!

July 26, 2023

The free plan has slightly limited functionality, but it is an easy application for review management. After submitting reviews, the form is still o the page, and "Thank you" is gone very quickly, and this is the default setting. However, it seems if you consider upgrading to Essential, you will have full customization, which means the dev team can help you change that the way you want.

Made In Oregon
United States
1 day using the app
Edited November 3, 2020

Not even one star. This app is not good, Messed up all my code twice after I installed it I was unable to change my varience colors and image changes stopped working and my product page was hanging, After I uninstall also I have to completely reinstal my theme for my site to work. Dont use this.

TreasureStand.com
United States
1 day using the app
Smartify Apps replied November 3, 2020

Update:

Hi, could you please check your mailbox and let us know? I look forward to hearing from you.

Carla
------------------
Hi there,

We're so sorry for the unhappy experience you're having. It's 6 AM here and our team is investigating the problem to fix it. I have also created ticket number 2088 to support you further. I'll update it with you shortly.

Regards,

Carla

July 6, 2022

Just downloaded and set up the app on the shopify store. The customer service during the process was excellent. Let's see how the rest works!

mSquare by Neetu Malik
United States
About 1 hour using the app
December 1, 2020

This is what I was missing. There are all the settings here, you can choose the number of stars and reviews with or without content and with or without photos! in general, the best I've found!

PETTlike
Singapore
About 1 hour using the app
Smartify Apps replied December 1, 2020

Thank you for your review! We're happy to hear you're enjoying LAI Reviews app.

Edited December 18, 2020

Seems easy to use and nice at first. Will update soon if it works out on long term. I need more character to send this review...

Coolcat Gadget
Hungary
About 1 hour using the app
Smartify Apps replied December 22, 2020

We are thrilled to have you with us! Really appreciate your review of our app. We are also glad that you enjoy using our app! We are always here to provide the best we could. Please don't be hesitate to share your thoughts with us.

February 22, 2023

very fast and good service, we resolve the problem ww have learning how to use this app that is new for us
thnaks

Musso
Uruguay
About 1 hour using the app