Reviews (2,113)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, seamless integration with platforms like Shopify, Amazon, and AliExpress, and extensive customization options. It supports importing reviews from various sources, which enhances its utility for e-commerce businesses. The customer support is highlighted as responsive, with staff members like Emily and Parker receiving specific praise. Features such as the ability to edit reviews and include photo and video content are particularly valued. Merchants find the app cost-effective and effective in boosting customer trust and engagement, leading to increased conversion rates and sales.
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Horrible.
I would NOT recommend this app and I suggest you do not to waste your time installing it. I have doubts it is legit, because the email automation to ask for reviews wasn't working, nothing was working actually, and immediately they wanted to have full access to my account. You better be very careful giving blind access to your shop. Who knows what they are doing?... The app doesn't work as it is supposed to. And while installed I received reviews but they delete them when you uninstall the app. Stay away.
Hello, this is Jillian from LAI Support team.
First of all, I would like to apologize for all dissatisfying experiences you have with our app, especially on required steps to activate emails. For more details about this email issue, I sent an email to r****v@hotmail.com, we extremely hope you can check and reply to us.
Secondly, Collaborator access to stores is a feature provided and protected by Shopify. We cannot and will not harm your store with any actions. Requested sections for the access are sufficient to assure that we can solve your query.
Lastly, our app removed all code and related data from your theme to prevent any unexpected issues because after the uninstallation, we cannot maintain those data carefully as if you still used LAI. Instead, we provide an Export feature that allows you to use imported reviews when you need.
We hope you to give us another chance to deliver our best services.
We honestly wait for your response.
Overall very good app, has a range of options. Jillian has been great support with my queries, would definitely recommend!
It's really great app, and they have an awesome support team , they response in no time, I would strongly recommend this App
This is a great app with lot of features. Love it. Now I can import Aliexpress reviews and edit option is also awesome.
I really love this smart app, you must have to download this if you want success and want customers.
great app very helpful to submit the reviews ineeed for the store. THANK YOU........................
We are thrilled to have you with us! Really appreciate your review of our app and customer service. We are also glad that you enjoy using our new Supplier Optimizer! We are always here to provide the best we could. Please don't be hesitate to share your thoughts with us. Have a wonderful day, and take care!!
helped me better to find what review i need for my page
love this application good for first time buyers, more accurate
The Service is very nice, Online customer service is also quick to respond. The import comment function is also very good
I've tried a few different review apps but this one is the nicest and most seamless. The customer service is also incredible. Thanks guys :)
vou testar e futuramente, darei meu depoimento sobre o funcionamento desse app. pelos comentários anteriores, parece ser bom.
Thank you for your feedback. It helps us to thrive continuously to provide you with an overall outstanding experience.