Reviews (2,113)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with platforms like Shopify, Amazon, and AliExpress, and extensive customization options. It supports importing reviews from various sources, which enhances its utility for e-commerce businesses. The customer support is highlighted as responsive, with staff members like Emily and Parker receiving specific praise. Features such as the ability to edit reviews and include photo and video content are particularly valued. Merchants find the app cost-effective and effective in boosting customer trust and engagement, leading to increased conversion rates and sales.

January 23, 2021

Great result!
It can be a bit tricky to install in the beginning, especially for me that is not an expert in IT, but once you understand it is a piece of cake.

Trai Dat
United Kingdom
About 6 hours using the app
Smartify Apps replied January 26, 2021

Thank you so much for your review. We're happy to know you're all set up and ready to go!

October 4, 2020

Everything is great about this app.
first It's a free app and more flexibility managing and editing the review but sometimes it feels like reviews are overlapping with each other.

filinzo
India
6 days using the app
April 6, 2023

Wonderful support, this app is perfect, muito bom por sinal, ajuda demais por conta que tem o plano gratuito, recomendo

SharkOferta
Brazil
About 5 hours using the app
November 12, 2020

Nice app very useful which is great for sale that's customers believe. Which sale are increase in highest level

Galtfehmi
India
6 days using the app
Smartify Apps replied November 25, 2020

Thank you for your review! We're constantly working on improving our product as you wish.

Edited March 10, 2021

The service attitude is good, very good use, recommend.
Yes, yes, yes.Not bad.Yes.recommend.
Yes, yes, yes.Not bad.Yes.

Ridgeyard
China
About 5 hours using the app
Smartify Apps replied March 10, 2021

Thanks for sending reviews to us. Our supporter is actively contacting you to find out if you are having any difficulty

June 23, 2020

i would love to be able to change the color of the buttons to match my store but its a great app thank you

profoundcollections
United States
About 4 hours using the app
January 20, 2021

Wonderfull! Perfect! The LAI AliExpress Reviews is the best review app Shopify! Use LAI AliExpress Reviews and make the best design in your store!

O EVERESTE
Brazil
About 4 hours using the app
Smartify Apps replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every shop owner from start to success. Have a nice day!

September 24, 2020

really bad. they dont load on my website. i have tried every thing. in fact the few reviews that upload have pictures that repeat themselves

pinkynurse
United States
5 days using the app
Smartify Apps replied September 24, 2020

***Update:

Hi there,

Our team has sent 3 emails to you since Sep 24 but hasn't heard any responses from you yet. If you can receive this message, please check your mail box and let us know so that we can support you further.

We love to hear from you soon,

Carla

--------------------

Hi Admin,

Our team is sincerely sorry for your unhappy experiences with our app. We fixed your problem immediately as soon as you have left feedback. Everything now is OK.

We have created a support ticket from support@smartifyapps.com to handle your issue, please check your email inbox.

Edited October 5, 2020

This app os great. does exactly what it says it will, all while being free! would definitely recommend to others

Fit Watchs
Canada
About 4 hours using the app
January 20, 2021

bellissima la sto usando per il mio negozio totalmente gratuita..la miglior app per chi sta cominciando droppish

NB_Originale
Brazil
4 days using the app