Reviews (2,077)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective customer support, with team members like Emily, Parker, and Alena often praised for their assistance. It offers robust customization options for seamless branding integration and supports importing reviews from platforms like Amazon and AliExpress, enhancing store credibility and sales. The app is also noted for its reliability and reasonable pricing, making it a good value for the investment. Customer support is highlighted for quick and effective issue resolution, boosting merchant satisfaction.

January 24, 2021

Good App, would recommend to all those who are just starting out. it is simple to use, and the fact that it is free is better

SunsetPets
United Kingdom
29 minutes using the app
Smartify Apps replied January 26, 2021

Thanks for leaving us a review! We're glad that you enjoyed your experience with our app.

June 21, 2022

the customer support was helpful and responded to every question that i have plus they helped me make the review section look awesome.

Kamilio
Morocco
28 minutes using the app
Edited December 10, 2020

I am using it on my first shopify store so needed a free reviews app. this app allows pictore reviews which other free apps did not. this was the main clincher. i've only had it installed 15 minutes so may update review once more expreianced. 4 stars for now.

PETLOVERSTRUST
United Kingdom
About 12 hours using the app
January 18, 2021

Vraiment très bie net efficace permet une prise en main rapide et facile, les theme sont de bon gout et permettent d'avoir un meilleurs taux de conversion

La Singerie
France
22 minutes using the app
Smartify Apps replied January 19, 2021

I really appreciate your review. We are so glad to hear that our app adapts your needs because customer satisfaction is always our 1st priority.

Edited October 14, 2020

It is a good app, I will see how it will work in the future but for now it is just fine. Thanks to the team!

Maison spa
France
22 minutes using the app
August 16, 2021

This app doesn't even have the basics like word filtering. You may consider this app if you want to let your customers know that you are dropshipping from Aliexpress.

TENDIZE.
United States
About 11 hours using the app
Smartify Apps replied August 16, 2021

Hi Tendize team,

Thanks for sharing your thoughts with us. I am Janice from LAI Support. I am sorry for any inconvenience that caused you. This feature is still being developed. I already contacted you over live chat because I believe that we can find a workaround for it. I am looking forward to hearing from you soon!

November 22, 2020

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Original Tech
Brazil
17 minutes using the app
Smartify Apps replied November 25, 2020

Thank you for your review! We're happy to hear you're enjoying LAI Reviews app.

April 1, 2023

This app won't get off my Shopify store after I have uninstalled it! It is on my THEME and I cannot get it off or out of my store. It is preventing my new review from even showing up. If anyone knows how to delete this completely, please let me know.
I do NOT RECCOMEND! F**ckin HACKERS!!!!!

Oliver & Company Toys
United States
About 9 hours using the app
Smartify Apps replied April 1, 2023

Hi Oliver,
This is Nate from LAI Customer Success team.

I'm really sorry for your unhappy experience. I've already sent a collaborator request to your store, please accept our request so we can quickly help you with the code removal process.
We also have this feature available within the app UI, but we can not use this since you have uninstalled the app.

I've sent you an email with ticket #12948 for more information on this. I hope to hear from you soon so we can resolve this issue together asap.

July 20, 2023

Thank you very kind and very knowledgeable people for their interest.

Thank you very kind and very knowledgeable people for their interest.

Vireobags
Türkiye
About 8 hours using the app
September 15, 2020

Muito bom e fácil de usar. E o melhor de tudo é que o aplicativo é gratuito. Com certeza eu recomendaria para mais pessoas.

Coisinhas de Casa
Brazil
17 minutes using the app