Reviews (2,167)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

January 21, 2021

Did what it was supposed to do. I'm not very tech-savvy, but I figured this out. It was pretty easy to get the reviews on my website. This is great!

Soul111 Meditation
United States
10 days using the app
November 22, 2022

Horrible.
I would NOT recommend this app and I suggest you do not to waste your time installing it. I have doubts it is legit, because the email automation to ask for reviews wasn't working, nothing was working actually, and immediately they wanted to have full access to my account. You better be very careful giving blind access to your shop. Who knows what they are doing?... The app doesn't work as it is supposed to. And while installed I received reviews but they delete them when you uninstall the app. Stay away.

Aloha Jewels
United States
11 days using the app
Smartify Apps replied November 22, 2022

Hello, this is Jillian from LAI Support team.

First of all, I would like to apologize for all dissatisfying experiences you have with our app, especially on required steps to activate emails. For more details about this email issue, I sent an email to r****v@hotmail.com, we extremely hope you can check and reply to us.

Secondly, Collaborator access to stores is a feature provided and protected by Shopify. We cannot and will not harm your store with any actions. Requested sections for the access are sufficient to assure that we can solve your query.

Lastly, our app removed all code and related data from your theme to prevent any unexpected issues because after the uninstallation, we cannot maintain those data carefully as if you still used LAI. Instead, we provide an Export feature that allows you to use imported reviews when you need.

We hope you to give us another chance to deliver our best services.
We honestly wait for your response.

January 11, 2023

Overall very good app, has a range of options. Jillian has been great support with my queries, would definitely recommend!

QMartCo
United Kingdom
About 9 hours using the app
July 26, 2022

It's really great app, and they have an awesome support team , they response in no time, I would strongly recommend this App

Smarpix
Iraq
About 9 hours using the app
November 19, 2023

I really rcommend this app, support team is really helpful and supportive.

Electronovo
Hungary
About 8 hours using the app
October 14, 2020

This is a great app with lot of features. Love it. Now I can import Aliexpress reviews and edit option is also awesome.

Myclix LLC
United States
About 8 hours using the app
August 3, 2020

I really love this smart app, you must have to download this if you want success and want customers.

FUSION FLASHY
India
About 8 hours using the app
November 21, 2020

great app very helpful to submit the reviews ineeed for the store. THANK YOU........................

Sneak Peakk
United Kingdom
8 days using the app
Smartify Apps replied November 25, 2020

We are thrilled to have you with us! Really appreciate your review of our app and customer service. We are also glad that you enjoy using our new Supplier Optimizer! We are always here to provide the best we could. Please don't be hesitate to share your thoughts with us. Have a wonderful day, and take care!!

August 31, 2020

helped me better to find what review i need for my page
love this application good for first time buyers, more accurate

Copiiii
Canada
About 7 hours using the app
June 15, 2023

The Service is very nice, Online customer service is also quick to respond. The import comment function is also very good

UGREEN
Hong Kong SAR
About 6 hours using the app