LAI Product Amazon Reviews

LAI Product Amazon Reviews

Reviews (2,195)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They praise its exceptional customer support and customization options that align with store branding. The ability to import reviews from platforms like Amazon and AliExpress, along with features like editing imported reviews and showcasing them on the homepage, adds significant value, enhancing review management and display capabilities.

Edited January 21, 2021

This is the best app for reviews! You can translete the app to every language and import reviews from Aliexpress with 1 click! It's so easy! The best thing is that the app is FREE! And Harley from the support team is so kind and helpful :)))

shlio-bg.com
Bulgaria
About 11 hours using the app
Smartify Apps replied January 26, 2021

Thanks for leaving us a review! We're glad that you enjoyed your experience with our app.

March 27, 2021

Good app, but don't like how they make it harder to write a review that's not five stars--it's unethical.

Ooshi Booshi
United States
12 days using the app
Smartify Apps replied March 30, 2021

Thank you so much for your valuable feedback! We would love to follow-up with you regarding to your issue via ticket #4844. Please help me to check your mail box and I look forward to hearing from you soon!

November 16, 2021

Je supprime des avis mais il reste sur ma page produit.. L'assistance ne me répond très rarement voir jamais.

Wink
France
13 days using the app
Smartify Apps replied November 16, 2021

Dear Admin,

We genuinely apologised for the experience you have with our app. Due to the timezone difference, we couldn't provide real-time support and we are very sorry for that. The edit feature just had a small issue but we nailed it. We already contacted you via our live chat and we look forward to your response over there. Please let us know what we could do to make up for this issue and help you further!

October 26, 2022

Jillian is amazing super fast and awesome thank you!! She helped me immediately and did everything instantly

doctortruth
United States
About 10 hours using the app
October 4, 2021

Excellent app, highly recommended. Had issue at first but with the help of their customer service. It was easy to navigate. Thank you Janice for guiding me importing amazon products, pop-up and social media. Also wanted to thank you Dale for setting the star reviews. Best customer service by far. Responded to my concern right away. Again, I wanted to thank you. Your support is greatly appreciated.

Zenaida Mart
United States
About 9 hours using the app
Smartify Apps replied October 7, 2021

Hey Zenaida Mart team,
Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right. Please let us know if there is anything else you need ❤️
Have a lovely day!

May 6, 2020

Looks new app but Nice one, easy to navigate. works properly. strongly recommended. thanks to the team <3

Gogni.com
Georgia
About 9 hours using the app
January 21, 2021

Did what it was supposed to do. I'm not very tech-savvy, but I figured this out. It was pretty easy to get the reviews on my website. This is great!

Soul111 Meditation
United States
10 days using the app
November 22, 2022

Horrible.
I would NOT recommend this app and I suggest you do not to waste your time installing it. I have doubts it is legit, because the email automation to ask for reviews wasn't working, nothing was working actually, and immediately they wanted to have full access to my account. You better be very careful giving blind access to your shop. Who knows what they are doing?... The app doesn't work as it is supposed to. And while installed I received reviews but they delete them when you uninstall the app. Stay away.

Aloha Jewels
United States
11 days using the app
Smartify Apps replied November 22, 2022

Hello, this is Jillian from LAI Support team.

First of all, I would like to apologize for all dissatisfying experiences you have with our app, especially on required steps to activate emails. For more details about this email issue, I sent an email to r****v@hotmail.com, we extremely hope you can check and reply to us.

Secondly, Collaborator access to stores is a feature provided and protected by Shopify. We cannot and will not harm your store with any actions. Requested sections for the access are sufficient to assure that we can solve your query.

Lastly, our app removed all code and related data from your theme to prevent any unexpected issues because after the uninstallation, we cannot maintain those data carefully as if you still used LAI. Instead, we provide an Export feature that allows you to use imported reviews when you need.

We hope you to give us another chance to deliver our best services.
We honestly wait for your response.

January 11, 2023

Overall very good app, has a range of options. Jillian has been great support with my queries, would definitely recommend!

QMartCo
United Kingdom
About 9 hours using the app
July 26, 2022

It's really great app, and they have an awesome support team , they response in no time, I would strongly recommend this App

Smarpix
Iraq
About 9 hours using the app