Reviews (2,109)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with platforms like Shopify, Amazon, and AliExpress, and extensive customization options. It supports importing reviews from various sources, which enhances its utility for e-commerce businesses. The customer support is highlighted as responsive, with staff members like Emily and Parker receiving specific praise. Features such as the ability to edit reviews and include photo and video content are particularly valued. Merchants find the app cost-effective and effective in boosting customer trust and engagement, leading to increased conversion rates and sales.

January 23, 2021

I just recently downloaded the app. But so far, it seem s great. I decided to try it out and it works.

shopwestt
Canada
About 1 hour using the app
July 22, 2023

You must have a subscription of €10 per month to export Amazon reviews. So it isn't free, but the staff is very responsive and very nice !

My Magic Store
France
About 1 hour using the app
July 26, 2020

O aplicativo é muito bom e fácil de usar vale a pena sim, poupa muito trabalho na sua loja. Porém quero falar aqui de umas sugestões de melhorias.

1º - Sugestão: Onde estão escritas essas partes (Customer reviews) (Based on 0 reviews) e (Write A Review) (parte onde é para o cliente escrever uma critica) deveria ter funções dentro do aplicativo para traduzir todas as frases para o português do Brasil.

Alkimia Shop
Brazil
About 1 hour using the app
Smartify Apps replied July 29, 2020

Thank you for your feedback.
The multi-language feature is being built and we will release it soon.
For further discussion, please reach us via support@smartifyapps.com

June 30, 2020

i cant uninstall this app, dont have any button to uninstall and also dont have another languages just english.

Mislov
Brazil
26 minutes using the app
Smartify Apps replied July 1, 2020

Thank you for your feedback.

Our app now allows customers to remove codes in just one button. The multi-language feature has already released.

We are truly sorry for your unhappy experience. We sent you an email to offer support, hope you could give us another chance.

For further discussion, please reach us via support@smartifyapps.com

April 21, 2023

After deleting the app the theme code is full of code that this app left behind...
Thats not good at all and should be fixed!

Blinty.se
Sweden
4 minutes using the app
Smartify Apps replied April 21, 2023

Hi bintly.se team, I am Jillian from LAI Support team.
First, we'd like to thank you for your feedback so that our app can be aware of this issue and will try our best to resolve it.
Also, I've sent you an email to *****.se, could you kindly check it and we'd much appreciate it if we could receive any response from you.
Thank you.

December 21, 2020

I use this app to send review request after the delivery of the goods and also it adds review option to the products. It works fine and they have very friendly customer support. They go out of their way to keep the customer happy.

ToyToyKid
Canada
Smartify Apps replied December 22, 2020

Thank you for taking the time to leave a review. We're happy to hear you're a satisfied long-time customer. We're very excited to be a part of your brand.

February 3, 2021

I used this app to help me add reviews to my drop shipping store (oberlo + aliexpress). I have had a seamless theme integration, super easy back end functionality and the ways to bring the reviews in are varied. I would love if the import via the chrome extension worked more reliably but you can do it manually in the import via url so its not to much of a hassle. Any way - Great customisability and happy so far! thanks guys for a great app

Unicorn Logic
New Zealand
Smartify Apps replied February 3, 2021

Thank you for such kind words! We are more than happy that our app can be a part of your store and it can be of help to the business!

November 24, 2020

This app is really easy to set up and I am happy that they have a free tier. They also have a simple interface for customizing the way it looks and the review cards look pretty decent right out of the box.

The Little Light Shop
Canada
Smartify Apps replied November 25, 2020

Thank you for taking the time to leave a review. We're happy to hear you're up and running and seeing results!

September 7, 2022

Best app for importing reviews. Customer support is also excellent I worked with Parker to get my reviews set up.

The Roti Maker
Canada
September 26, 2024

SuperK9
Romania
Over 1 year using the app