Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value its automatic review request emails and intuitive review management dashboard. The ability to display star ratings and review snippets on product pages is noted to influence buyer decisions and boost conversions. The app's support for photo and video reviews, which are showcased on Google, is also appreciated. Customer service is praised for its responsiveness and effectiveness.

April 17, 2021

Excellent! Following two problems, I contacted the after-sales service. Jame has extraordinarily solved both of my problems. I highly recommend ! excellent!

MiloCarlo
France
8 months using the app
Smartify Apps replied April 19, 2021

Thank you for giving us your valued review that already brings to us tremendous happiness. We always want to make you feel satisfied with our service. Please contact us if you need further assistance via live chat or email us at support@smartifyapps.com

January 19, 2021

It is okay to use at present, but I don’t know how to send email comments to customers who have purchased

Stoneland Fitness
United States
8 months using the app
Smartify Apps replied January 26, 2021

Thank you for taking time leaving us a review! Our developers are working so hard for an upgrade of this feature. If you need any further support, please contact us <3

September 27, 2022

Awesome support, helped me a lot in regards to customizing and adding! :) Very responsive and always there to help you out!

Les Guidé
Netherlands
8 months using the app
January 12, 2023

Super prático e fácil de usar, além de possuir vários filtros, o que melhora ainda mais a experiência dos clientes.

Diva Center
Brazil
8 months using the app
April 20, 2023

I recently started using the LAI Product Reviews app for my Shopify store, and it's been fantastic! It's easier to use than other competitors, and the user interface is super nice.

The app is user-friendly, making managing reviews a breeze. It looks great and works smoothly with my store.

I highly recommend LAI Product Reviews for a simple, reliable, and visually appealing review solution. It's made handling customer feedback so much better!

MyPetify
Germany
8 months using the app
August 22, 2020

amazing app! A MUST have for every store! worked flawlessly with no integration problems whatsoever!

FoxBooklet
Canada
8 months using the app
Edited November 29, 2020

Hi so Actually there was a problem with the app yesterday, but the support team responded quickly. It was great and now everything works fine. Thank you Carla for your Help. !!!! Much love ! Great aPP

SwagyDogy
Lebanon
8 months using the app
Smartify Apps replied October 21, 2020

UPDATE:

Thank you very much for giving us a chance to support you better! I'm so happy that we connected. Have a great day!

Carla
----------

Hi there,

Thanks for your feedback! Our team has fixed it right away for you. We have also created a ticket number 1874 to support you. Kindly check your mailbox and let us know.

Carla

Edited October 6, 2021

This is a great app with outstanding customer service! Janice was a massive help. 10/10. Would 100% recommend this app to anyone.

The Drowsy Dog
United Kingdom
8 months using the app
Smartify Apps replied October 7, 2021

Hi The Drowsy Dog team,
Janice who provided service will love to read the kind words you left about their service! Thank you for the feedback and we hope you contact us again! Cheers 💚

November 24, 2020

Very nice App and service, because my theme the app code not install to the right place, but the developer help me to make it right. cannot believe it's free App

Devilwears
Hong Kong SAR
8 months using the app
Smartify Apps replied November 25, 2020

Thank you for taking the time to leave a review. We're happy to hear our customer service was able to fix your issues and get you up and running smoothly!

December 14, 2022

O App é excelente e o atendimento é nota 10! Eu amei! Precisei tirar dúvidas por duas vezes e fui muito bem atendida.

ZumZum Presentes
Brazil
8 months using the app