Reviews (2,166)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing functionality without disrupting workflows. They value the customization options for aligning review displays with their store branding and the ability to import reviews from Amazon and AliExpress. The support team is highlighted for its responsiveness and effectiveness in resolving issues. Advanced features also allow for editing parts of reviews, improving content management.

Edited November 11, 2020

Superb customer support and very supportive. This app is smart and very helpful, a lot of options to benefit from. Easy to use and pretty much recommended. Thanks for the people working on it, they know what they do.

SCHEULTZI Shopping Catalogue
Egypt
10 months using the app
Smartify Apps replied October 26, 2020

Thanks for your review! We just created a ticket number 1937 to support you further. Could you please help check your mailbox and let us know?

Carla

December 11, 2021

one of the best app I ever came across for reviews, keep up the best work Team, their very committed

Mamitah.com
United Arab Emirates
10 months using the app
Smartify Apps replied December 12, 2021

Hi Mamitah.com team,

Thank you for sharing your kind words with us. We're really happy that you have a great experience with our app. We'll continue to walk the extra mile and meet your expectations. Cheers!

Edited December 8, 2020

After some initial difficulties, the customer service did their best to help. I am happy with the results. Thank you :-)

Alpha Pes | Plantar Fasciitis Pain Relieve Insoles
Sweden
10 months using the app
Smartify Apps replied November 11, 2020

Update:

Hi,

We have fixed the stars on your product page. Kindly check your mailbox and let us know.
Thank you very much for your patience!

Carla

------------

Hi Admin. Firstly, we're so sorry for the unhappy experience you're having. Regarding your request for integrating our app with Pagefly, our team has still been trying the best to set up it since your recent request. Please be at rest that our team will complete your request at all cost.
Once again, we are truly sorry for your unhappy experience. We will update news with you via email shortly.

Best regards,
Harley

November 21, 2020

so far that app helps me a lot. hopefully will be great in the future. so far its better than the other app i used.

MyCrazyPuppyLove
United States
10 months using the app
Smartify Apps replied November 25, 2020

Thanks for sharing your review with us and this made our day! Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Have a wonderful day, and take care!

July 8, 2022

I used this app to help me run my business. The staff are accommodating and quick to respond. I would highly recommend the app.

Championary
Australia
10 months using the app
Edited September 8, 2020

Honestly, it's the best app you can get for free, I checked most of the apps they all add extern links to your store that slow the load of the website, this app add most of the files on you Shopify thems and it's fully customizable, I feel safer by using this app.
this can be better by updating the UI and UX for the review list, sill amazing app, Good job team! keep going~

Topbright Animation Corporation
United States
10 months using the app
Smartify Apps replied September 8, 2020

You make our day! Thank you so much for your feedback! <3

February 2, 2023

Great app and has fantastic support! Answered me straight away and solved my problem in just a minute or so! Also very friendly. Recommend!

FYPfashion
United Kingdom
10 months using the app
May 7, 2021

Super. Merci beaucoup pour la disponibilité de toute l'équipe et pour votre excellent travail. Team d' account manager et de dev au top

Décor Cosy
France
10 months using the app
Smartify Apps replied May 10, 2021

Hi Décor Cosy team,
Seeing that you had a 5-⭐ experience is the best thing we could hope for 😍!
Your review means a lot to us. Thank you for choosing LAI AliExpress Reviews. ✨✨ We look forward to serving you for many years to come!

Edited August 21, 2020

I loved that I could get existing customer reviews to import to my store. Useful app for new stores.

Sleepy Bloopers
Australia
10 months using the app
December 28, 2020

The app is completely free and very useful. The customer service is also amazing, they are very patient and ready to help. Nothing to complain about. Giving it an easy 5 star!

Fenomenal Gadgets
United Kingdom
10 months using the app
Smartify Apps replied December 28, 2020

Thank you for taking the time to leave a review. We're happy to hear our customer service was able to fix your issues and get you up and running smoothly!