langify ‑ translate your store , 1,468 reviews

Excellent customer service! I would like to thank Jerome for such a quick solution to my issue.

Good app , and Perfect Support .
Thank you

This is a must have app if you want to open a multi language webshop. Johannes was very quick to help me. Great support and sublime app.

Easy to use app with great customer support! Michael, Tony and Sabrina have been super helpful in answering all my questions.

This app has enabled me to make our webshop available in five different languages. It takes some getting used to at first, but the simple interface makes it easy to master. I had some problems with placing the language switcher and that some texts from third party apps were not translated, but these problems were dealt with very quickly and professionally, so I quickly got everything in order. So to conclude my review, Langify itself is a very good app to use and the customer support is also excellent. Definitely worth a try!

Thank you Mr. Wolf from the customer service for helping me making my decision of un-installing the app.
Here's my original review :
"For everyone who's using a paid theme developed by a third party, I do not recommend this app. Because Langify interrupts some key functions, for example, my theme allows customer to preview a variant's photo in a small gallery, but with Langify implemented, the gallery no longer shows properly.
Also, the language switcher is not designed to integrate properly with the theme, it's extremely ugly... For the store owners who already paid $140-180 for a beautiful theme, why ruin everything with the language switcher!!!!"
I didn't contact the customer service after encountering these issues because for 20 minutes, my whole website was completely blank, it gave me a heart-attack. It was Shopify customer service who helped me to roll back and got my website back. I'm sorry but after such a horrible experience, I don't even want to contact customer service.
But after I posted this review, Mr. Michael from customer service contacted me and asked me to give them a second chance, and offered me free services to fix the issues, that's why I reached out. And I have to say, their technical support was very nice, fixed the issues, however, up till now I still see many missing spots where I did translate in the Langify app but didn't show up properly on my website. And the customer service explained that I need to manually add each spot in the "custom" translation. I don't have 365 days on the translation. I want this to be done.
And our lovely Mr. Wolf, sent me a quite strong-worded email, saying that first, I should update my review, because it no longer reflects the truth (which I sadly disagree because it is true that it originally made my code a mess, and for a good enough app who charges 17.5$/month, this should've never happened), and second, Mr. Wolf said he's "surprised" that I never contacted customer service before I left a review. Listen, I appreciate all the great support, but I want an app that works, perfectly, without destroying my code and forcing me to have the customer service spend hours to fix it! And Mr. Wolf's attitude made me think that the awesome support I received was only to have me change my 1-star review.
So here I am, changing my review, I will add an extra star, to thank Mr. Michael and Johannes for all the great help. But hell no I am not happy with this app, and I am uninstalling it now, even though I am already charged for the first month.

They really have the best customer support!! They answer immediately to email requests, log into the account and fix the problem. Thank you !

We connected the app because of the positive reviews and recommendations on YouTube videos. It is really easy to manage. Maybe a guided tour for absolute beginners would be a good addition. We ran into an issue with our themes meta fields (no line breaks in translations). They ask for access to analyze the issue in the shop, you have to give them the needed rights. A day later they added "| newline_to_br" to the product.metafields.my_fields section entries and the issue was solved. (better just do not try by your own unless you understand the code and where to put this added code exactly). For me it was a quick and competent support. Thanks a lot, I know, that I chose the right app for my translations!

One of the best customer support i see. One of the best translate (RTL) plugin in the app store. . Highly recommended..

Very easy to use. Some compatibility issues with other apps or custom themes, but the absolutely brilliant customer service more than makes up for it. They'll help with anything, answer immediately and fixing any issue we've had has taken them at most an hour.