Reviews (1,554)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations that boost sales and enhance customer engagement. It is easy to install, integrates well with Shopify, and features customizable appearances and strategic placements for upselling and cross-selling. The customer support is responsive and adept at implementing customizations without compromising site performance. Continuous updates further improve its functionality, making it effective in enhancing the online shopping experience and positively impacting e-commerce metrics.

January 24, 2018

Really enjoying the app. Very professional looking. Does what it says and works. Customer service responds quickly and efficiently. They will even help with customization to fit your specific layout and color scheme. Instant messaging makes getting answers to questions seamless and easy. Great product!

Old Kentucky Chocolates
United States
About 2 months using the app
Edited November 17, 2015

This is a great app. The app is really easy to install and customise, although it would benefit I think from some additional customisation features in the dashboard (I understand this will be considered in later releases). The app selects "Related products" that really are related in some way. Its quite amazing. "Recently viewed products" are great to show on collection pages and checkout pages to enable customers to easily go back to a product they have seen before. We have set up "Trending Products" on the home page, which reflect products that potential customers are currently viewing the most. I haven't tried "top picks for you" yet but I am looking forward to that. The customer service was very responsive and excellent. They customized the look of the recommendations for us. Good luck with the app!

www.frankibaker.co.uk

Frankibaker
United Kingdom
About 2 months using the app
March 11, 2022

It was overwhelming right after downloading the app but I was able to chat with someone right away and he was able to explain to me how it worked. In a few minutes, I was able to work on the website and add bundles and boxes.

Abacus Sportswear US
United States
About 2 months using the app
LimeSpot replied July 19, 2022

Yes, our app has a lot of advanced customizations, but we are always here to help walk you through it or make the changes you request. Your product bundle recommendations look great!

July 22, 2020

Great company and great support. Would highly recommend if you are trying to improve your AOV and conversion rates throughout your store.

Peachy Sunday
United States
About 2 months using the app
LimeSpot replied July 22, 2020

Thanks so much for your awesome review!

February 16, 2018

Stellar Customer service. Very responsive and did everything I asked them to do +more!

Helped me set up the best-performing settings on my site, and its helped me convert so many more sales!

Earth Supply
United States
About 2 months using the app
July 18, 2017

The app seems to be working well so far. Good customer service. Regards!

Aflote Inc
Singapore
About 2 months using the app
October 27, 2015

Excellent app, easy to install and set up. Highly recommended, especially for the price. Getting a lot of clicks on different products due to this app...

Aerial Tech
Canada
About 2 months using the app
Edited July 25, 2022

The support team is helpful in resolving my problem. The new PAYG plan is more fair in terms of charging us based on the real sales driven by the app. Will continue to review how this app is doing for the store.

My Dearest
Australia
Almost 4 years using the app
May 27, 2017

Great customer service. Lots of good info about what customers are looking at on the site and drives them to other products. Easy to set up.

Rocky Mountain Readiness
United States
About 2 months using the app
Edited May 21, 2020

UPDATE: 22.05.2020
The support team is extremely helpful. Special thanks to Frederick!
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Here are my four honest, no BS reasons why I am using Limespot:

1) You can turn literally every page of your site into a conversion funnel (even 404 page LOL)
2) You have lots and lots of customization options according to your personal preferences, without the need for coding knowledge.
3) The customer support is extremely helpful. I got 4 personalized requests solved in under 20 minutes. Special thanks to Frederick for that! :)
4) They don't charge you unless you are making sales!

What else can you wish? :D

CAPICLEAN
United States
About 2 months using the app
LimeSpot replied May 11, 2020

Thanks so much for your detailed and great review of our app! We are super glad to hear that you find our app useful with lots of customization options as well as great support. We hope you get many upsells with our app!