Reviews (1,554)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations that boost sales and enhance customer engagement. It is easy to install, integrates well with Shopify, and features customizable appearances and strategic placements for upselling and cross-selling. The customer support is responsive and adept at implementing customizations without compromising site performance. Continuous updates further improve its functionality, making it effective in enhancing the online shopping experience and positively impacting e-commerce metrics.

December 21, 2017

Great app and great support ! Great start for a beginner

Kpopislife
France
About 2 months using the app
January 27, 2016

I'm really, really new to Shopify! I tried some other apps for my store, but really like this best.
Customer service responds almost faster than I send a message.
I love that they fix me, when I don't know I need fixing.
They save me time!!!
My store is beautiful and full of intuitive options with this app. Installation was super easy... if I can do it, anyone can!

Ofto Us
United States
About 2 months using the app
May 7, 2018

Love it, and i like the chat service especially with Michelle, she's very helpful

Aljasmine
Morocco
About 2 months using the app
September 7, 2020

the support is awesome go for it, good app god job! i recomend it
they have been very supportive and good

Frenetik Clothing
Romania
About 2 months using the app
LimeSpot replied September 8, 2020

Thanks so much for your support! Happy to help.

Edited April 25, 2020

Update 04/25/20
Popular item boxes on collection pages now rarely update, even when manually syncing. So I've now removed those as well. Limespot's removed the product analytics from the free version also, not much reason to hang on to this app much longer. Still using it for boxes on my blogs, since it's free, but if I can find something to substitute for it I'll drop this app altogether. If you have issues with Limespot I recommend checking out Globo Upsell Related Products, works right out of the box, amazing recommendations and have had zero issues.

**Update** 02/01/20
Had to remove the related item boxes from my product pages as support could never fix the issue and I got tired of waiting. Now using Globo Upsell app and am very pleased with it, worked right out of the box with really good recommendations, something I could never say about Limespot which I've had nothing but issues with from day one. Now having problems with Popular boxes on the collection pages not properly updating. Once again Limespot can never seem to fix these issues timely. Luckily I'm not paying anything for this app because it's not generating any revenue, if I had to pay for it I would have uninstalled long ago. If you have a small amount of products this app may work for you. But it doesn't seem to be able to handle stores with a few hundred to thousands of products.

**Update** 10/4/19
May have figured out why this app never generates sales for me, on a collection with over 1,300 products I just discovered it has the same dozen Related Items on each... so on my biggest collection the app is not doing it's job basically it's randomly selecting a dozen products and using them in the same order on every product page... this is no better than the bare bones version that came with my Shopify theme.

**

I've been using LimeSpot for over two years and have seen no improvement in sales. Perhaps it's my unique setup as I have thousands of products and only one quantity of each. I've had many discussions with support and they all end in the same way, they offer to setup my website so I have boxes everywhere (essentially SPAMing my own site) or they try to give me a bizarre explanation about how their algorithm works. Simply put, if an item gets one view and one add to cart it gets a recognized as a highly popular product, where a product that gets 40 to 50 views doesn't register as popular at all. So currently on my most popular items in my largest collection of over 1,000 products I have a bunch of products that have a few views and they've been there for over a month, whereas products that are getting a lot of views are not being highlighted at all. To me that's flawed. So I've basically had to just remove all those because they are useless and rarely ever change. I'm only keeping the app around because I like the blog integration, the related items on the products pages are better than Shopify's (which just showed the first products from the collection on every product page) and I'm not paying anything for it (because it's not making me any money). I'd uninstall it immediately if I had to go back to paying a monthly charge.

Voluptuous Vinyl Records
United States
Almost 4 years using the app
LimeSpot replied May 3, 2019

Thank you for your detailed feedback. I'm sorry to that your experience have not been great. Our Analytics Team is taking a closer look at your case since the quantity of products should not be a reason for our algorithms to not properly work. We are in contact with you and we will try our best to find a solution for this. Keep an eye out for an email from us.

April 19, 2017

Limespot guys are awesome. It is almost like using Artificial Intelligence in your store. It s super simple to set up and in minutes you can expand your product display dramatically. I managed to also set it up with a currency converter and it s flawless. Very impressed! The admin panel is very detail with stats. Highly recommended!

Happytoddlers
Norway
About 2 months using the app
August 11, 2015

Great app, do the work for you. Very simple to install with excellent information to manage your website.

Paris Sete
Portugal
About 2 months using the app
March 30, 2016

Must-have-app! We don't want to miss it. Easy to install and brilliant customer support, which is not only super responsive but also extremely proactive.

Highly recommended!

Selective Closet
Luxembourg
About 2 months using the app
September 27, 2018

the app is great and support team is even greater. give that guy michael a raise! haha. will continue using as long as it runs smoothly, few bugs here and there but pros definitely outweigh the cons heavily.

CLOUT CULTURE
Canada
About 2 months using the app
December 29, 2015

This app has increased my
Product views by 24% this app is def a must have if u want to increase sales

Xd Fashions
United States
About 2 months using the app