LimeSpot Personalizer , 1,542 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable product recommendations and potential to boost sales. It effectively showcases product variations and related items, blending automated suggestions with merchant control. The support team is noted for their quick responses and help with visual customizations. Merchants have seen significant sales growth, with one reporting a 22% increase. The app also offers detailed customer behavior analytics. Its cost-effective pricing model is based on the revenue it generates.

February 15, 2017

FOUND OUT AGAIN TODAY MY PRODUCT PAGES AND MORE STILL HAVE NOT BEEN SHOWING ANY RECOMMENDED PRODUCTS. SO MUCH MONEY LOST IN THE LAST WEEKS AND MONTHS FROM THIS PLUGIN, ITS A LIABILITY TO HAVE ON YOUR STORE IF YOU WANT RELATED PRODUCTS FEATURES. BUYER BEWARE!

Foreverrichclothing
United States
3 months using the app
December 18, 2019

The app offers very smart suggestions for our customers and the customer service team is very, very helpful. They were of great help fitting the app to our store.

HattonLabs
United Kingdom
4 days using the app
LimeSpot replied December 18, 2019

Thank you for your review. Glad to hear that you are happy with our product recommendations and customer service. Please feel free to contact us any time if you need any more help!

February 3, 2022

Customer service is great - quick to respond and offer links to tutorials! I'd love to receive insight/suggestions on how I can further implement this app to improve my site.

Russell's Western Wear, Inc.
United States
3 months using the app
LimeSpot replied July 19, 2022

Thanks for your review, and to answer your question- we have a great resource for suggestions and optimization ideas! Our idea guide can be found at: www.limespot.com/idea-guide - or feel free to reach out to our support team.

May 8, 2018

App works great,easy to use,live chat all the time active. Michelle is a great person,helped me so quick with anything. Very impressed

Bornin96
United Kingdom
3 days using the app
December 13, 2017

So far impressed. Very helpful and responsive support team

Veganchocolateshop
United Kingdom
3 months using the app
Edited October 27, 2018

I would advise anyone who used this app to look closely at the revenue the app claims to help drive to your shop. The app claimed to have driven a revenue that is more than the total revenue for my shop in an attempt to charge me for it. I have written in and received no reply about it.

Edited to add: finally, after more than a month of being ignored, they suddenly contacted me (after I left this review) and gave me a refund and said that there was a glitch during the period I was using the app. They also said since I had removed the app, they could not get back to me to give me an explanation but I thought I contacted them through email and they should have my email address and email history? And they also contacted me through my email address to give me a refund. Weird explanation.

I upgrade this 1-star review to 2-star since I received a refund although honestly, anyone can see that I would never get a response if I had never left this 1-star review.

Snacksies Handicraft
Singapore
3 months using the app
April 6, 2017

This app is absolutely a must-have app if any shopify site owner wants to increase their sales. I literally saw the Limespot driven revenue right from the next day after I installed this app. Highly recommended.

Knowstyle
United States
3 days using the app
April 5, 2018

Great customer service i like

Bonplan1
France
3 days using the app
October 19, 2018

Super helpful support team! Just starting out but looks great on all pages as well as the cart. Excluding products was easy as well.

TSEShop
United States
3 days using the app
Edited July 11, 2018

This app guys have injected pixel - 928871153944072 on all of my store that were using this app. I couldn't figure out from where this pixel was coming.

However they stated in their policy that they used a FB pixel I think but it is not a good idea at all, hope they will remove it as they claimed recently.

On the other hands it is a good app for Recommendations!

Try it but be aware!

Yourshoppychoice
United States
3 months using the app