Reviews (1,554)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations that boost sales and enhance customer engagement. It is easy to install, integrates well with Shopify, and features customizable appearances and strategic placements for upselling and cross-selling. The customer support is responsive and adept at implementing customizations without compromising site performance. Continuous updates further improve its functionality, making it effective in enhancing the online shopping experience and positively impacting e-commerce metrics.

November 4, 2015

never heard back from support plus The app totally froze our mobile site! otherwise was super awesome on a computer!

Print Liberation
United States
2 days using the app
July 26, 2019

Fast and reliable reply and customization. I would recommend this app to everyone who likes to get better conversion.

SportekIntl
United States
About 1 hour using the app
LimeSpot replied July 26, 2019

Thanks for the recommendation! We're happy to help. :D

Edited May 6, 2015

Frustrated with the following aspects so I uninstalled. They contacted me with regards to my review so I have raised the rating. Hopefully they will fix the issues.

1) Causes site to slow down to unusable unacceptable speeds

2) Installs a huge number of snippets and files that are NOT removed when uninstalled.

3) Installs CSS that is NOT removed when uninstalled

4) After going in and manually uninstalling the massive trail left behind I had limespot caused Liquid errors trying to bring up the deleted limespot snippets which I had to get assistance from tech support to search for and remove from numerous other files.

Vapetodoor
United States
1 day using the app
October 14, 2021

amazing support, had site up in no time with tracking online with no fuss. extremely helpful and highly recommend.

Mitch Dowd
Australia
43 minutes using the app
LimeSpot replied October 14, 2021

Happy to hear that you are pleased with our support. Thanks for the recommendation.

Edited May 8, 2017

The app wasn't what I was expecting and was more complicated to use than I expected so I removed it within the day. When I did they emailed to say that to uninstall properly I had do reinstall and uninstall on the Limespot dashboard which would be done with a simple click of a button. I complied but it didn't uninstall and sloppily left code all over the place. I had to search and manually remove each and every one.

Edited to add that they have since been very attentive with a few phone calls and emails to make sure that the uninstall was done properly. They have also offered to give me step by step guidance should I want to try the app again. So customer service is very commendable.

Motheringearthlings
Philippines
About 2 hours using the app
April 25, 2020

Awfull, the sale circle was shown under the images , and now that it delet it there shit is still stuck on my website, DO NOT ADD THIS APP

Wendy Jewelry
Morocco
41 minutes using the app
LimeSpot replied April 27, 2020

We are sorry to hear about your bad experience. We’re normally known for our exceptional detail to customizations, and we regret that we missed the mark. Our team has reached out via email to answer your concerns. Thank you.

September 13, 2023

Terrible, messed up our cart page. Adjustments to cart items with the plus and minus button now duplicates the product inside the cart, removing the product also duplicates it again. They should be removed from the app store list for this terrible code corruption, so rookie. PLEASE FIX NOW!

PureClean Performance
United States
6 minutes using the app
LimeSpot replied September 18, 2023

We apologize for any confusion.

LimeSpot is a recommendation and merchandising tool. While our recommendation boxes appear in your Shopify store’s public-facing interface when you publish them, out-of-the-box, we do not alter the behavior of your cart or other basic website functionality.

Given that you had LimeSpot installed for about 7 minutes, there was no time for your team to make any custom modifications that could have caused this issue. LimeSpot did not cause the glitch with your cart plus/minus buttons.

However, we would like to help you to use LimeSpot. We have contacted you privately to offer assistance and help to optimize your LimeSpot recommendation boxes.

We hope we can move past this confusion, collaborating closely with you to enhance the growth of your brand.

August 1, 2015

Eric and Essan were outrageously helpful in integrating the app with my store, and even implemented a few features I requested! I would recommend this app to everyone with a Shopify store that wants to make more money.

Teelaunch Test
United States
March 6, 2016

Easy to install and adapts well to your theme. The product recommendation is a great addition to our site.

Safe T Air Inc
Canada
January 5, 2016

I found the app very easy to set up and use. The dashboard is very intuitive, and settings are easy to find and change. Looking forward to seeing the results.

Better Life Dev 2015
United States