The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Limespot has a good return on investment, and their staff is really responsive and super helpful. The only downside to me is that their post-purchase upsell requires customers to re-enter their payment information. A true one-click-upsell would make this app perfect.
Thank you for taking the time to give your feedback. We really appreciate it. Just wanted to let you know that our post-purchase upsell is only on the Order Status page (aka Thank You page), which is when the customer finishes making their purchase. Shopify does not allow any apps to access the payment information section due to security reasons.
Great support so far, quick response and very helpful. I had an issue with the browser and they found a quick solution to make the connection work.
Thank you for your generous support!
We 've been using this app for a year now and we its features have been really helpful to our shop. Great support, fast response and follow-up from Mike! Thanks guys
Thank you very much for being a loyal customer. Mike is happy to help!
Star Kingdom USA
I have been using this app for my first website and it is great - very easy to use, tones of options to customize. Customer service from Reymond is excellent, thank you :)
Thanks for leaving a review, and mentioning our customer support agent Reymond. You’re right, Reymond is always going above and beyond. We’ll be sure to share your praises with them!
Poor App-... I have being paying for around 12 months or more, without having access to control the features. Afterwards they dont remove the coding, so store is slowed down. Waste of money dont do it! **Update** It was a mistake I have paid way to much. They gave me a refund for a month. Thats ok. I could have spotted it myself before. Michelle was a pleasure speaking to from Limespot. She get one of the stars personally.
**Update** Thank you so much for updating your review. The refund is currently being processed by Shopify as there hadn't been any charges to your account since February 2020. We look forward to doing business with you again in the future. Best of luck with everything and hope to see you soon!
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
A request has been sent to your store so that our team can help with removing the leftover code. We would also like to offer you a better pricing plan with access to more features. Please expect an email from our support team to make things right.
Great customer service. Michael are really helpful and tries his best to keep the customer satisfied. I absolutely recommend this app.
Awesome to hear that you are satisfied with Michael's support. He will be happy to read your review!
Great customer service! The support is very fast and helpful. Highly recommended! Thank you so much!
Thank you for your positive experience with LimeSpot and the support team!
Paint with Number
The best recommendation app ever ! My store looks like Amazon now ! The support is super responsive and friendly ! I love their apps so much and great support as well ! :)
Super glad to hear that we have customized our app to your store's liking. Please don't hesitate to reach out to our 24/7 support team if you have any other questions. Thank you!
Boots N Bags Heaven
Very good customer service. their live support helped me fix everything very fast. thank you very much!
Happy to hear that we could help!
Club de Brodeuses
This app is all you need to increase your aov and the customer support is as fast as light speed when it comes to helping you with any thing on the app! Thank's a lot!
Thank you so much for the splendid review. ✨