Reviews (393)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline multi-channel e-commerce operations, highlighting features like real-time inventory updates, bulk listing, and automated order processing. They value the customization options for shipping and refunds across different platforms. The intuitive interface and easy integration process are also praised, along with responsive and knowledgeable customer support, making it a valuable tool for managing sales channels efficiently.

January 12, 2024

A great syncing app for eBay & OnBuy, for me. I had a few issues with OnBuy. But Harvey has been great with the tech team to investigate all the issues. And getting them fixed. Highly recommended.

b.savvi
United Kingdom
3 months using the app
March 28, 2024

Very good app, super lovely and helpful support team and ultra quick replies!

Deep Tone Music
Australia
9 months using the app
LitCommerce replied April 11, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

April 2, 2024

Litcommerce is a good app for syncing Shopify with various platforms. It isn't very easy to do without the help of the helpdesk but they are very helpful and talk you through it on a live chat step by step. Once you have done it once it then becomes clear how it works very quickly, so overall a good app to use.

Clickin' It Online Ltd
United Kingdom
12 days using the app
LitCommerce replied April 11, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

March 24, 2024

LitCommerce and their support team is unparalleled, they have gone above and beyond to see that I can get my shop set up with ease. It was an explosively awesome experience with LitCommerce.

Realm of Wonders
United States
5 days using the app
May 9, 2024

Excellent customer service, Hannah was very attentive and talked me through the setup step by step/ 10/10!

My Store
United Kingdom
2 days using the app
LitCommerce replied May 24, 2024

Hi My Store,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Hannah to be so helpful.

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

We're always looking for ways to improve our services, so we appreciate your feedback.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

May 29, 2024

support was very helpful and prompt

TUTT
Canada
4 months using the app
April 1, 2024

they were prompt in their replies and tried there best to help solve the issue.

I did solve the issue myself but Jean still explained to me about how the issue occurred so I have better understanding of what happened.

The app is great and user friendly, it has a guide and pop on what to do and is over all seamless.

TinyPrints
Singapore
About 18 hours using the app
LitCommerce replied April 11, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

February 27, 2024

The app is incredible. Intuitive, powerful, adaptive. 10x better than the other apps I've tried to use to list my Shopify products on Amazon.

The customer service team behind this app is nothing short of phenomenal. From the moment I reached out with my initial queries to the final stages of setting up my listings on Amazon, the support team was there every step of the way. They were not only thorough in their explanations, ensuring I fully understood each aspect of the process, but also incredibly knowledgeable, providing insights and tips that went beyond my expectations. What stood out the most was their responsiveness; every query was met with a swift and comprehensive answer, making the whole process seamless and stress-free. It's rare to come across a team so dedicated to their customers' success. Highly recommend!

Emblem Atelier
United States
1 day using the app
March 23, 2024

Excellent customer service!!! Extremely knowledgeable and solution orientated. We had some hiccups with changing prices between shopify and the other marketplaces. But Chloe was spot on in helping us find the right settings. Love the experience so far!!

KraftsbyLondon
United States
1 day using the app
January 7, 2024

Easy to use app to sync our inventory between eBay and Shopify. Excellent customer service, responsive and helpful.

Night Market Hobby
United States
3 months using the app
LitCommerce replied April 15, 2024

Hi Night Market Hobby,

Thank you so much for taking the time to give us this amazing 5-star feedback. We're thrilled that our LitCommerce app can help you along your multichannel selling journey.

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that our CS team was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our app for many years to come.

Sincerely,
The LitCommerce Team