Reviews (360)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining multi-channel e-commerce operations across platforms like Shopify, eBay, and Etsy. Key features include bulk listing, inventory synchronization, and automated order processing, which save time and improve efficiency. The app is noted for its intuitive interface and reliable performance, while the support team is praised for their responsiveness and expertise, providing 24/7 assistance.

February 13, 2024

Excellent customer support and simple to use

WiseGuysGaming
United Kingdom
4 months using the app
November 1, 2023

I have been searching for a platform that checked all the boxes for what seemed like forever. Most of the things I needed would cost upwards of $80 a month and I just couldn't afford that. Upon using this platform there was a bit of a learning curve but the customer assistance is immediate. Louisa spent hours with me helping me iron out all the details (and this was in the middle of the night for her with the time difference). Having fast and helpful customer service in this world is worth more than money, as its saving me hours of trial and error on my end.

Roslyn Trading
United States
1 day using the app
LitCommerce replied December 24, 2023

Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce, our pricing, and that you found our team member - Louisa so helpful through your experience with us!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Louisa was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Louisa and the rest of the team.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

March 12, 2024

Great app, great customer service, highly recommend

The Music Bank
United Kingdom
29 days using the app
January 7, 2024

Easy to use app to sync our inventory between eBay and Shopify. Excellent customer service, responsive and helpful.

Night Market Hobby
United States
3 months using the app
LitCommerce replied April 15, 2024

Hi Night Market Hobby,

Thank you so much for taking the time to give us this amazing 5-star feedback. We're thrilled that our LitCommerce app can help you along your multichannel selling journey.

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that our CS team was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our app for many years to come.

Sincerely,
The LitCommerce Team

September 9, 2024

Ótima atendente (Pauline)

Global Service Store
Portugal
31 minutes using the app
April 10, 2024

I had it for 1 day to try it out, it's not good so i canceled the next day and still got charged for a full month.

Home Tool Solutions
United Kingdom
About 15 hours using the app
LitCommerce replied April 11, 2024

Hi there!

We noticed your recent feedback regarding an unfortunate experience where you were unexpectedly charged for our product. Our Support Team is always ready to assist customers in pricing matters.
However, couldn't find any recent communication from you with our team. To better understand the situation and provide the best possible assistance, we kindly request you to share more details about these unexpected fees.

For better discussions, you can contact us during our operating hours, from 08:00 to 23:30 GMT+7 on all weekdays, for Live Chat support.
We look forward to hearing from you soon.

Regards,
The LitCommerce Team

September 29, 2024

Love the app, lifesaver. And the support is top notch. A++++

DemmiFalestini
United States
January 15, 2024

Best app we've used so far. Everything is clear and provides guiding tutorials. Customer support had been really helpful, especially Rachel who gave nice, quick and precise answers to any questions we've had :)

KJ STORE
Poland
About 21 hours using the app
February 19, 2024

Just started to use this app, but can already say it's very intuitive and convenient to use, move listings to channels, and publish them.
Very good and fast customer service!

Decalz.co
Israel
About 6 hours using the app
December 22, 2023

The App works very well and the customer service is top notch all of the agents I spoke to were very helpful. Highly recommended App.

C6 Marine
United States
13 days using the app
LitCommerce replied January 2, 2024

Hi there,

We're thrilled to receive your kind words and learn that our team supported you well in getting everything up and running smoothly.

Your recommendation means a lot to us. We hope you'll continue to find satisfaction in using our tool for many years to come!

Thank you for choosing LitCommerce.

Sincerely,
The LitCommerce Team