Reviews (385)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage multiple e-commerce channels like Shopify, eBay, and Etsy efficiently. They praise its time-saving features such as automated inventory synchronization and bulk listing capabilities, which help reduce manual errors and enhance operational efficiency. The intuitive interface and customizable settings are appreciated for catering to the specific needs of different sales channels. Merchants also commend the reliable performance in maintaining accurate inventory and order syncs. The customer support team is noted for being responsive, knowledgeable, and available 24/7, assisting merchants effectively in navigating challenges.

March 9, 2024

Assistance was, as always, fast and friendly. Quickly found solution and communicated quickly and with good detailed information on how to resolve the issue.

+++++++++++AAAA

LoneStar Music Online
United States
About 2 months using the app
August 18, 2023

I am super happy that Hanah helped me upload my first Amazon article since I tried with several applications and it was finally possible with her help. I am very grateful for her help, I totally recommend it.

Happy Shopper
United States
5 months using the app
LitCommerce replied August 24, 2023

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Hanah's support to be so helpful.

Since integrating sales channels is a real challenge, we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Hanah was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

We're always looking for ways to improve our services, so we appreciate your feedback. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

November 8, 2023

I have tried several apps and this one has worked the best for me. The support team was awesome in helping me every step of the way! Louisa & Fanny were very knowledgeable and I appreciate the quick responses to my questions & concerns!

Pure Modest Apparel
United States
5 months using the app
LitCommerce replied December 24, 2023

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Louisa and Fanny to be so helpful.

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

Please know that we're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Louisa, Fanny, and the rest of the team.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

June 5, 2023

We tried several different sync systems to connect shopify with etsy (and others soon!).
Litcommerce worked the best, mainly because the customer service is stellar. The team there have been so helpful in explaining how things work, pointing out issues and generally being around to make things work smoothly.

Excellent service.

de Vooght
United Kingdom
5 months using the app
LitCommerce replied August 24, 2023

Hi,

Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.

We know that the process of integrate Shopify with Etsy can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

January 6, 2024

I'm using the app now for a longer time and I'm happy with my decission to move to LitCommerce solution as I was not happy with another app. Customer Service is awesome and reacting time very quick. I can definitely recomment this App!!!

Individual-3D
Germany
4 months using the app
LitCommerce replied April 15, 2024

Hi Individual-3D,

Thank you so much for taking the time to leave us such an amazing 5-star review! We're thrilled to hear that you're enjoying your experience with LitCommerce.

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are so grateful for your feedback and look forward to creating more pleasant experience together!

Sincerely,
The LitCommerce Team

March 2, 2023

Had an issue that I needed to contact support over, and Jessica managed to solve our issue within minutes. Since eBay stopped their own support, we've struggled to find a decent replacement, but Litcommerce has made selling on eBay much easier than other apps.

Hobby Ultra Ltd
United Kingdom
5 months using the app
January 4, 2024

Are you frustrated with multi-channel sales? We have tried every product - and they all failed with issues. LitCommerce came through and crushed my API linking, Mapping, and AMAZING Support ( thanks Rachel and team). Really the interface is easy- it does what you want, and they respond quick to issues for fast resolutions ! Michael D.M @ GarageDoorProject

GarageDoorProject
United States
4 months using the app
LitCommerce replied April 15, 2024

Hi Micheal,

We are so thrilled to hear your positive feedback about LitCommerce and that you enjoy our interface!

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are so grateful for your review and look forward to creating more pleasant experience together!

Sincerely,
The LitCommerce Team

September 21, 2023

So, I had a couple of onboarding issues, however the online support has been fabulous. All good to go now, I will continue to monitor performance now we are up and running.

Your Factory Outlet
United Kingdom
5 months using the app
LitCommerce replied October 6, 2023

Hi there,

We are so thrilled to hear your positive feedback about our customer support and the LitCommerce app!

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

March 28, 2024

We were having trouble finding an integration for one of our marketplaces. Eventually we found LitCommerce and it worked so well for us that we decided to use it for all of our marketplace integrations. The support team has been very responsive in answering all of our questions, which was a key component in our decision to use this app.

ChurchGear
United States
21 days using the app
LitCommerce replied April 11, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

August 19, 2022

I have some requests to custom some features to match my business and I must say the guys at litcommerce truly go above and beyond the normal call of duty. They actually care about their clients' experiences with them. With a fantastic price, I can use this program to manage my inventory and effortlessly publish listings across various selling platforms (Etsy, eBay). I offer unique products, thus this is extremely vital.
The application and interface are simple to use and extremely clean. It has some flaws, but a very responsive development and customer service team takes care of them right away. For me, this is not a big deal when they can resolve it in manner time.
I look forward to working with LitCommerce in the future and would recommend them to anyone looking for a way to link multiple sales channels.

Rino Merch
Vietnam
4 months using the app