Reviews (394)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline multi-channel e-commerce operations, highlighting features like real-time inventory updates, bulk listing, and automated order processing. They value the customization options for shipping and refunds across different platforms. The intuitive interface and easy integration process are also praised, along with responsive and knowledgeable customer support, making it a valuable tool for managing sales channels efficiently.

January 15, 2024

great customer service

FluxPerfect Shop
Austria
Over 1 year using the app
January 14, 2024

Great app to help integrate with other channels. Great customer service too. Thanks!

Eco Wonders
United Kingdom
8 days using the app
December 2, 2023

Customer service is excellent which make the app experience a breeze. Thank you

Beaditwearitloveit
United States
2 days using the app
LitCommerce replied January 2, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

April 10, 2024

I had it for 1 day to try it out, it's not good so i canceled the next day and still got charged for a full month.

Home Tool Solutions
United Kingdom
About 15 hours using the app
LitCommerce replied April 11, 2024

Hi there!

We noticed your recent feedback regarding an unfortunate experience where you were unexpectedly charged for our product. Our Support Team is always ready to assist customers in pricing matters.
However, couldn't find any recent communication from you with our team. To better understand the situation and provide the best possible assistance, we kindly request you to share more details about these unexpected fees.

For better discussions, you can contact us during our operating hours, from 08:00 to 23:30 GMT+7 on all weekdays, for Live Chat support.
We look forward to hearing from you soon.

Regards,
The LitCommerce Team

December 26, 2023

Still setting up ... Has a bit of a limit on its functions. It cannot pull all the info in your settings from Shopify, so you have to input some of it again.
eBay accepted the listings without issue, once I had my setting correct.
Help was available through Chat, so that was helpful.
I'm not the best at setting up new software on my PC, so if I've managed it .. with help on the chatline ... then most people will be able to :)

Show Us Ya Slotz
Australia
About 5 hours using the app
LitCommerce replied January 2, 2024

Hi there,

Thank you so much for your feedback! We hope that you've completed all the setup, and your eBay store is running smoothly now.

Improving our tool is our top priority, so we really appreciate you sharing your thoughts. We'll be sure to pass them on to our team.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

April 18, 2024

They are always available to help answer questions!

Houser Racing
United States
1 day using the app
February 14, 2024

Amazing and patient customer service team.

Melanated Beauty Depot
Canada
About 1 month using the app
January 15, 2024

Very helpful and accomondating

My Store
United States
6 months using the app
December 25, 2023

Unmatched customer service!!

Thigh High Tribe
United States
18 days using the app
LitCommerce replied January 2, 2024

Hi there,

We're so glad to receive your kind words and learn that our team supported you well in getting everything up and running smoothly.

We hope you'll continue to find satisfaction in using our tool for many years to come!

Thank you for choosing LitCommerce.

Sincerely,
The LitCommerce Team

March 25, 2024

Tech Support was fast in their replies and was super helpful!

Huangs Jadeite and Jewelry Pte Ltd
Singapore
About 1 hour using the app