The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This is a very professional app , a lot of possibilities and great help from the support team. Five Stars
The customization function is very easy to use, which is very surprising. The customer service is also very good and has helped me a lot. I hope there can be a more convenient way of communication besides email.
The app is truly amazing! I cant believe how many options are available and also workarounds with some tweaks here and there. Definetely worth it!
Great customer support I would recommend it to everyone especially to those who sell customazible products or print on demand products.
This is the best customization app for showing a preview of an uploaded image on a product by far. It does everything I need it to do flawlessly.
Lifesaver for our shop! Support is also very good. If you have personalized products this is the app to use. 5 stars!
Home Fires Engraving LLC
Customization is an incredibly important part of my store, so finding an app that I was able to set up, and that is simple and intuitive for my customers to use, has been a challenge. It took some time and effort on my part to set up Live Product Options on certain products, but the learning process has paid off. I am 100% satisfied with how it works. Michael has been an exceptional ally and helper through it all, responding quickly to any questions I had. I do pay for a subscription, because, as I said, this is an important part of my store, and I wouldn't expect to get it for nothing.
I tried using the app, it does not update the price on the theme bought on the shopify platform, messaged them and they have done absolutely nothing, I have emailed 5 times, and they want you to pay for this?
We did respond to your emails and were offering support. I would have appreciated some patience before you decided to leave a one star review.
Our app is one of the only apps that does not directly edit your theme code, this is a huge benefit in not messing anything up when you in/uninstall the app.
However for some themes the app needs a hint the to find the right location e.g to update the product price. We have help documentation on how to add the hint yourself and also provide theme support to add the hint for you.
At first it seems difficult to master but once we are getting used, the app is amazing! Documentation and videos are useful, Michael is very helpful also.
it is real good app. you could need a little time to familiar how the different feature work, but deserve