Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and customer experience, particularly for customizable products. It's praised for its seamless Shopify integration, compatibility with various themes, and features like image upload and live preview. Despite a noted learning curve, its intuitive design is well-received. The support team is recognized for their prompt and efficient service. Merchants value the flexible pricing and report increased sales of custom products. It's suitable for both novice and experienced merchants, offering user-friendly features and helpful tutorials.

January 30, 2024

Please save yourself some time. Buggy app, bad support, sometimes does not charge engraving fees. Steer clear!

The Roman Catholic Store
United States
Over 1 year using the app
Cloudlift replied January 31, 2024

Hi Katy, our support team repeatedly replied to your requests and asked to share more details.

Our app is well tested, so there is most likely an issue on your theme. All our plans include theme support, we always do our best to resolve such issues for our Merchants!

February 7, 2024

Great app with multiple features, a special note of merit especially for the very precise and courteous assistance.

Mayermoover
Italy
7 months using the app
February 5, 2024

The app works great and the support team is very nice and helpful. The app is also great for beginners.

Gravur-Momente
Germany
10 months using the app
January 15, 2024

The app has been a great addition to my website. The reason for the 5 star review is truly the customer service. I have had several issues/questions that have required reaching out to customer service. They have been able to address/resolve all of the issues/questions quickly.

pepsquadgear
United States
About 1 month using the app
December 28, 2023

My experience with the Live Product Options app has been exceptional. I paid them to setup a product for me to save me some time, and it was well worth it. Carl has been very responsive and the turn around time has been awesome, especially since it was during the Holidays. When I asked for changes to the product setup they acted on them very quickly. I am switching to this app as I believe in the long run it is easier and will be more cost effective.

Sign House Personalized Gifts
United States
11 days using the app
February 19, 2024

Nous avons installé cette application sur nos 3 boutiques et nous en sommes ravies. le service client est très disponible et l'application offre de nombreuses possibilités !

Memo Paris UK
United Kingdom
Over 1 year using the app
April 20, 2024

Highly Recommended...One of the best App ever encountered with on Shopify for product preview and personalization. Thanks to the team!!

The Gifting Marketplace
India
5 days using the app
January 26, 2024

So far this app has done everything I need and at a very reasonable price, with fast responses to any questions I had during the setup process.

Anthology Puzzles
United States
3 days using the app
December 22, 2023

I would dare to say that it is one of the best, if not the best, customer support and assistance. They are always willing to assist you and make the app work for what you need, and as a bonus track, they always do it quickly. It is an app full of features, very useful for different types of businesses. I've used it for 2 of my businesses since 2021 and I can affirm the app only gets better.

Stizy Business
United States
About 1 month using the app
January 17, 2024

good functionality. good support team. fulfills what we need as a business without being overly complex.

One Stop German Shop
United States
7 days using the app