Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience with complex and custom product offerings. Its live preview feature, flexibility, and seamless integration are highly valued. Many reported sales increases, indicating its effectiveness. The support team is praised for their quick, helpful responses and problem-solving skills. Despite a learning curve, the app's flexible pricing and suitability for businesses selling custom products make it a recommended choice.

Edited February 19, 2024

Nice app really liked it however it causes a major CLS (Content Layout Shift) in Google Pagespeed. Reported it to developer. Developer keeps talking about deferring javascript dev seems confused doesn't know what CLS is. Problem is the app hijacks the primary gallery image on load causing the primary image to flash and the content to shift on the page hence the CLS issue.

Solution is to make the image not change until the user interacts with the options like all the other personalization live preview apps do. Dev suggested adding conditions which then made the primary image blank. Not a solution. Really nice script hope the devs fix it someday.

HomeWetBar Test
United States
About 22 hours using the app
Cloudlift replied February 16, 2024

Hi Merchant, thanks for testing our app! I'm the lead developer of the app and I certainly know about the CLS score.

Our app has two preview modes;

(1) Directly integrate into the theme gallery, this is limited to a single view (fastest option without affecting CLS score)
(2) Replace the theme gallery with our custom app gallery, which is much more powerful and supports multi view previews. (this can affect CLS. Please note that any other app with the same features will have the same effect).

Update: our team just released advanced lazy loading features to our app gallery, now images are dynamically lazy loaded based on device viewport size and space in the gallery!

December 1, 2023

This app is the core of our online ordering system. It allows customers to visually see all of their choices, including their own uploaded art, which is invaluable!

Amethyst Jackets
United States
Over 1 year using the app
December 30, 2023

Para mi la mejor App para opciones de productos! Fácil e intuitivo. He tenido un problema con mi tema que había otra app que sobre escribía unas líneas de código y el soporte me ha solucionado el problema en tiempo récord. Muy contento con la app!

EQUANNT
Spain
Over 2 years using the app
November 16, 2023

Great! I had a really complicated bug that only occurred with Windows Desktop PC and Mozilla Firefox. I worked on the problem with Michael for several days. We have adjusted a lot of settings to fix the problem. The difficulty was that Michael couldn't reproduce the error on his PC and could therefore only rely on videos from me.

Nevertheless, he managed to fix the error and the configuration now runs perfectly.

I can recommend the app to everyone because not only the functionality but also the support is great.

Fassbender-Druck
Germany
9 months using the app
Cloudlift replied November 17, 2023

Hi Marc, thanks a lot for your review! I'm glad we finally could make the app work well with your theme. All the best with your store.

Michael

November 21, 2023

The best app for custom product options that we have seen for Shopify. Very comprehensive in terms of options and setup. They have far exceeded almost 100% of what we needed.

Moreover, the support is excellent. They respond quickly and almost always provide a good solution to your problem.

Highly recommended if you need an app of this type for your store.

Real Betis Balompié
Spain
29 days using the app
November 27, 2023

I had an excellent experience with Michael from the customer support team. He was quick to respond and incredibly helpful in resolving my issues with the Live Product Options app.
Michael's professionalism and willingness to help were impressive and greatly appreciated.
Big thanks for the fantastic service!

Artemis Foil Prints
United Kingdom
3 months using the app
March 15, 2024

Nous utilisons cette application sur l'ensemble de nos stores et en sommes ravies ! Super service client

Memo Paris US
United States
About 19 hours using the app
November 16, 2023

This product has proven to be the optimal and budget-friendly solution for my shop. It seamlessly delivers precisely what I require, demonstrating its remarkable utility. Moreover, the customer service associated with this product is exemplary, adding an extra layer of satisfaction to the overall experience.

Kame Gear
United States
7 months using the app
April 4, 2024

Eine App mit vielen Funktionen und gutem Support bei Fragen - zu empfehlen

Der Opal Store
Germany
4 months using the app
November 13, 2023

The Live Product Options App is EXCELLENT. The technical support I received from Carl was above and beyond. Not only does this App function really well, it also LOOKS really nice with my Theme (something I could not find with other affordable customizing apps). Keep up the great work on your App! I think I can speak for everyone that you are filling an important need by keeping this lovely app affordable. Thank you again!

Meaningful Tees Shop
United States
12 days using the app