Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing website performance and aesthetics, particularly through its speed-boosting "Turbomode" feature. The customizable preloader feature is praised for adding a professional touch to websites, while transition effects mask long page load times. Merchants report increased sales and improved customer interactions. The customer support team is commended for their prompt and helpful responses. The app is seen as cost-effective, offering significant value for a low price.

Edited October 7, 2022

The app is pretty cool but fails in a lot of places to not be worth it.
First off, I got this app to help customers have a better transition to the checkout screen which has been slow on my site. Hope this will help, it, unfortunately, did not, and looks like it's an issue with Shopify and nothing Ninety9 can do. However, I found that the functions were cool and started playing around with them, I am getting a trial so why not explore As I was exploring and changing the settings and functions to how I liked them, I found there annoying glitch or issue, if you have set your setting the way you'd like it, but wanted to add some "add-ons" you unfortunately will have to redo all what you have set, because the app would go to "default" everytime you add on.
I am a person of feedback, you can take it as it is, or you can try to improve your site with customer feedback. So I replied to the chat I had, explaining how the reset to default every time I upgraded the app pissed me off, the rep N. Nikolov, was nice enough to not listen to the concern nor pay attention to what I was trying to say, telling me "You need to set up your settings only once after your upgrade", "It's just a few click"... I am sorry Nikolov, but a few clicks don't help the fact that I was unaware that the settings went back to default, so the featured I added to my site were not taken advantage of. This is a major issue if someone has a site that they "set it and leave it". What if I didn't know that the setting was put back to default for weeks or even months? I would be extremely pissed up.
So here's what you can do, listen to a customer if they are upset, stop dodging it, express your concerns, and try to figure out how to make it better. Update: One of the co-founders were nice enough to reach out to me and make things right, he was able to explain what happened and how they were going to fix the issue.
Since installing this app, I have received better customer interactions on the site.

Tie Box
United States
About 1 month using the app
March 29, 2023

The app is amazing! I wanted something like this because I saw it on other websites but didn't know how to do it. They have made it so simple. When I needed help I sent a chat and they responded right away. They even told me some other things I needed to do to make it look perfect.

Thomas Blonde
United States
3 months using the app
February 10, 2023

Well, I had an important issue with loadify and its preloader. We thought, the preloader has slowing down our website and also randomly making trouble opening the website, but it was something else, which occured the problem. Loadify support reached out and helped to solve the issue within minutes!

I haven't expected such a great support, but we were wrong with our assuming.
Loadify support went into our code and solved the issue immediately.

We were close to uninstall loadify, but now, after the help of the support, we are definitely not uninstall it and we are very happy, that we still use the prelaoder from loadify!
Thanks for the great support and quick solving of our issue!

3 months using the app
October 11, 2022

Hi, I am delighted to have found this mighty app. I am struggling to improve the speed of my site for a while now so this is something I really could do with. It is simple to use but if you have any questions then support is right there to make things clear, simple and human. P. Nikolov was very helpful and patient and gave me all the information and assurance needed. In fact I would go so far to say that I am not usually a fan of contacting support. I usually prefer to read information that is available but working with this App this is so much quicker than that and more efficient than wading through written information. I am using all of the options available during the trial period to see the full effect and impact. I will review this as I go along. Thank you very much indeed! Amanda

Parade Handmade
3 days using the app
October 11, 2022

I've been looking for a solution to improve my page loading time for a while now. I came across Loadify and the price looked great as well as the functionality. I needed a little guidance and they're support was on hand to help me straight away!

Paddock Blade Australia
2 months using the app
October 28, 2022

wow just wow!! This is such an amazing app! First of all let's talk about the app itself. It's beautiful and very easy to use! The transition of your logo is just so beautiful and classy. A friend actually recommended this app and I am very happy with it. Now, the customer service is even better! They are QUICK, helpful and very professional ! I am very happy with this app and service! 10/10 recommend !

By Evette Santos
United States
12 months using the app
April 30, 2023

Extremely good plugin to easily create a good looking preloader. Lot of options, easy to customize and a good price. The support is very quick (reactions within 5 minutes). I would recommend this plugin to anyone who wants to implement a preloader very easy. No coding required :)

10 days using the app
February 18, 2023

After trying a load of apps that asking a lot of cash for things they dont work i find this application and in 5 minut or less i got more then 20 point and the store is running alot smoother i realy recommand this app you get alot for realy low price.

6 days using the app
Edited February 24, 2023

Great application. The transition effects are interesting. Super useful to hide long pages to load. The boost seems to be effective too. I could test it and see directly an increase in the speed and fluidity of the site. Without having a dysfunctional impact on my theme.

17 days using the app
September 24, 2023

you guys are amazing when it comes to communication! very fast and helpful, i recommend ya'll 100%. customer support is key & the way you guys answer right away, wasting no time is a blessing. thank ya'll again for everything!

United States
About 1 month using the app