Reviews (105)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing delivery and pickup efficiency, reducing customer inquiries, and allowing sales teams to focus on core tasks. It offers customizable features like local pickup, delivery scheduling, and location-based charges, which are essential for businesses like Decathlon Ghana. Additional features such as zipcode delivery and photo proof for deliveries further enhance its functionality. The support team, including noted members like Abhishek, Ehsan, and Sharma, is commended for their quick and effective service, making this tool a top choice for optimizing delivery and pickup operations.

November 17, 2023

The customer service is no joke!

This is my 3rd delivery app (due to the others not being compatible, too difficult to understand or lack of help) Local Delivery + Pickup was neither of these.

First it was fairly easy to plugin to my website, however when I did come across an issue the customer service team responded in a timely manner + hopped on a Google Meet call to walk me through it. Turns out it was a very simply solution but they took the time time to make sure I was confident with the platform. HIGHLY RECOMMEND!

Al's Cookie Mixx
United States
About 24 hours using the app
November 12, 2023

Hit a few technical snags and got them solved with the team.
+ quick reply (within 30 min)
+ quick solutions (almost instant)
+ thinking with the customer whilst respecting our wishes

Great support, very happy

CakeBear
Netherlands
15 days using the app
January 26, 2024

SO AMAZING, they literally hopped on a call with me right away and helped get me set up. I can't recommend them enough!

Blue Hound Brew
United States
3 days using the app
January 4, 2024

very very nice and useful app. the team is very helpful and very responsive.

Gleneden kebab
New Zealand
5 months using the app
November 30, 2023

Abhishek was very helpful, patient, and lead me to the right answer right away. SO grateful for this person.

Petal + Clover
United States
About 1 month using the app
April 22, 2024

Great service

La Bomb Cookies
Australia
6 months using the app
Edited September 30, 2024

Ehsan très à l'écoute. En anglais toutefois...
Merci beaucoupo

Le Bonnet Toqué
France
7 months using the app
November 17, 2023

So grateful for this app and team! Extremely responsive and helpful.

Chichi's Cornbread
United States
About 2 months using the app
January 16, 2024

I have only just installed the app, but the support team were amazing answering all my questions (there were a lot), very fast responses and provided very easy to follow instructions. I can't wait to start using this app.

BAM Party and Events
Australia
About 1 hour using the app
December 4, 2023

Great support

Port Kennedy Auto Parts & Batteries
Australia
3 months using the app