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I really like this app, very useful for my company when making deliveries I kind of wish that there was live tracking but overall very good app by shopify!
We tested this app. There is no option to manually add orders to a delivery route makes this app not usable for us. Looks very promising but seems to lack any serious ways to customise. Quite sad given the potential.
A lot of room for improvement. Firstly, why can't these orders be modified? What if a customer changes or we are short. Second, you should be able to limit what products are available.
I'm trying to move away from Zapiet as well as a ton of other programs but Shopify Local Delivery is not a good choice yet.
1. It is near impossible to find this app on the Shopify App store.
2. If you ever turn off delivery with this app still installed, it will no longer function until you remove and install it again.
3. You can't assign pickup orders that have already been placed to delivery if the customer changes their mind.
4. You can't create test orders to try functionality.
5. There is not a clear way for you to assign deliveries to a driver/not an associated app that drivers can use when delivering (fleet software).
6. The app will fail to load on iPhones when trying to view routes.
7. The app has very little information explaining the different functions and how to use it.
For an app created by Shopify for Shopify, this was poorly done. We'll try it for a couple days and move back to Zapiet if it doesn't improve.
Hi there,
Thank you for sharing your experience with us. Your feedback helps us improve the local delivery experience, including how it’s set up, how it’s offered at checkout, and how orders are delivered through the Shopify Local Delivery app.
We have fixed the issue with the driver view loading in the iOS app. You should now be able to access it on your phone.
We have also recently added the ability for you to share a link that expires within 48hrs with any non-staff driver so that they can use it to perform the delivery. We hope that helps you better perform your deliveries.
We are also starting work to make it easier to ensure you are able to treat any appropriate order (e.g. customer with local pick up but changed their mind) as a local delivery order.
We hope you give the app another go and look forward to your additional feedback.
Tejas
This app has huge potential because it already intergrates to shopify , but having read all the reviews you can see not much is being done to add more features. There are alot of valid suggestions within the past reviews and to date none of them have been developed even thou they were mentioned more than 6 months ago so not sure how serious shopify is with this app. Some features that urgently need adding POD , Manuel adding of addresses just to name a few.. If you cant add these features maybe you should buy an exsisting platform that has these features because alot of us are looking for these things.. Personally if it didnt intergrate into shopify i wouldnt even use it because their are alot better apps out there. Im not complaining Im just stating how i see the app and its currently very basic overall Id say it 3.5 / 5.. If the developer is to make a reply to this review please give some depth to your answer and not just say we will pass your feedback on because thats not what we want to hear
Hi there, Purely Gourmet. Thank you very much for leaving a review of this nature for us to look at. It's clear that you're passionate about the role that Local Pickup plays in your business operations, as well as the operations of other posters here. I want to assure you that we, too, share that same passion for all of the businesses that use Local Pickup. When folks leave feedback for us, we're incredibly appreciative, as it allows us to make suggestions to our Product Development Team so we can make our application offerings better. As you've mentioned, there have been many recommendations made here, over a large time-span, and I want to stress that these pieces of feedback have been passed along. Our Team is responsible for many applications, as well as our standard Shopify offerings, so there are always features that are being either considered, worked on, or implemented, within Shopify products. Though there may not have been updates to Local Pickup that hit on some of the specific feedback mentioned here, our team does take the time to investigate all suggestions, and assess the viability of adding them. The more feedback provided to us, the more we can pass along to our teams, so they can see how desired these features are. Your review serves as a solid reminder to provide feedback when possible, so we can build something better for all. Thank you again for taking the time to leave this review for us, and I hope that we're able to build Local Pickup into something that is capable of doing all of what you desire. -Imogen, Shopify Support
Everything was good on desktop but in the Shopify mobile app there's a problem creating delivery list job, it cannot proceed to save the list.
1. Fix the Shopify mobile app function to save list
2. Hope to see in the future update can have different tier delivery rate for local delivery. As when delivery getting farther, and we can set a different rate for different postcode.
3. Update with the time that when the item is delivered, not just the date.
4. would be useful if have verified code sends to recipient or able to take a photo when the recipient received the item as proof of received.
Overall is a good feature app
I was really excited when I saw this app had arrived but its a huge disappointment frankly.
As a company that exclusively does local deliveries it could be a game changer but currently it's worthless I'm sad to say.
-The local delivery limit doesn't seem to actually inhibit orders out of the area from being made, but some inside it does.
-the lack of ability to select it as an option from a draft order is a very strange omission.
-the lack of multiple delivery rate threshold options based on order amount and/or distance from business location is a wasted opportunity.
-when you do get the app to work and manage to select orders to calculate a route, the app always does them furthest order away first. The ability to change this to nearest to furthest would be useful, it makes no business sense to carry your entire day's deliveries to the furthest address away first, burning more fuel than needed.
-once you've got a route (even though it is backwards) you then can't do anything with it. The app never lets me store it to recall the next day or send to another user with access to the shop. It needs to be sharable as a Google maps route so the delivery driver can click on it and set off on his or her way.
-admin needs to be able to choose the orders for a route, save the list, name it and share it with the delivery driver.
-local delivery orders also need to be editable, they are no different to any other order in that respect.
Sort a few of these things out and it's getting there! Drafts orders input at the very least.
Very helpful App to keep customers up to date on the day of delivery. Would be great if you could manually add other orders into the delivery screen, not just 'local delivery' selected orders.
3 star because of the concept and idea. Really good idea to improve productivity, Few issues
The app freeze and and never could create a list, also we were lockdown in the app and could not go back to the admin unless we restart the device.
another issue was the some of our customers could not pass true because their address was no verify by google.
We hope all this issue can be fix to try again.
It works - it's nice to let customers pick local delivery online and the radius limit is key. However, I do greatly wish we were able to select from ALL orders in making a delivery list instead of ONLY those who selected local delivery. Not being able to makes that feature basically useless for us.
