Shopify Local Delivery

Shopify Local Delivery

Price: Free
Rating (3.1)
86 reviews
86 reviews
Overall rating
Counts per rating level
  • 21% of ratings are 5 stars
  • 29% of ratings are 4 stars
  • 23% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 14% of ratings are 1 stars
86 reviews
April 5, 2022

This app needs to allow ALL orders to be assigned instead of just the online orders. We are a brick and mortar location that does both in person and online sales and we need to be able to include the customers that check out in person to the app. Not really useful if we can't do that.

Ensley Fairfield Mattress Co.
United States
Time spent using app: 9 months
Shopify replied April 12, 2022

I can appreciate why not having the ability to assign the local delivery option to in-person orders is disappointing and I will be sure to pass your request onto our development team. Thank you for taking the time to reach out and share your feedback. -Victor, Shopify Support

March 30, 2022

For manually created or imported orders its not possible to set the shipping method to 'Local Delivery' which makes the whole things pretty much useless as it only works with orders created by customer

New Zealand
Time spent using app: 10 months
Shopify replied April 12, 2022

Thank you for writing your review and for providing us with your feedback. I can appreciate why not having this option would be a frustration for you and why being able to make a drafted order eligible for Local Delivery would be helpful. I'll be sure to pass your comments onto our app development team. -Victor, Shopify Support

March 5, 2022

Limited in the number of zone you can have, in my case causing us to charge customers more due large zones that have to include more distances When using this app, local delivery and pickup orders can not be edited. Good luck if you are out of an item or selling produce/meats and poultry

Mona's Fine Meats
Time spent using app: 11 months
Shopify replied March 23, 2022

Thank you for writing your review and for providing us with your feedback for the Local Delivery app. I can see why being able to have more specific zones would be helpful and help reduce costs for your customers, and I will be sure to pass your comments onto our app development team for them to review. -Victor, Shopify Support

Edited February 8, 2022

This app has huge potential because it already intergrates to shopify , but having read all the reviews you can see not much is being done to add more features. There are alot of valid suggestions within the past reviews and to date none of them have been developed even thou they were mentioned more than 6 months ago so not sure how serious shopify is with this app. Some features that urgently need adding POD , Manuel adding of addresses just to name a few.. If you cant add these features maybe you should buy an exsisting platform that has these features because alot of us are looking for these things.. Personally if it didnt intergrate into shopify i wouldnt even use it because their are alot better apps out there. Im not complaining Im just stating how i see the app and its currently very basic overall Id say it 3.5 / 5.. If the developer is to make a reply to this review please give some depth to your answer and not just say we will pass your feedback on because thats not what we want to hear

Purely Gourmet
Time spent using app: 12 months
Shopify replied February 17, 2022

Hi there, Purely Gourmet. Thank you very much for leaving a review of this nature for us to look at. It's clear that you're passionate about the role that Local Pickup plays in your business operations, as well as the operations of other posters here. I want to assure you that we, too, share that same passion for all of the businesses that use Local Pickup. When folks leave feedback for us, we're incredibly appreciative, as it allows us to make suggestions to our Product Development Team so we can make our application offerings better. As you've mentioned, there have been many recommendations made here, over a large time-span, and I want to stress that these pieces of feedback have been passed along. Our Team is responsible for many applications, as well as our standard Shopify offerings, so there are always features that are being either considered, worked on, or implemented, within Shopify products. Though there may not have been updates to Local Pickup that hit on some of the specific feedback mentioned here, our team does take the time to investigate all suggestions, and assess the viability of adding them. The more feedback provided to us, the more we can pass along to our teams, so they can see how desired these features are. Your review serves as a solid reminder to provide feedback when possible, so we can build something better for all. Thank you again for taking the time to leave this review for us, and I hope that we're able to build Local Pickup into something that is capable of doing all of what you desire. -Imogen, Shopify Support

January 21, 2022

This does not work with the Shopify pos app (shop in store; get it delivered). I also don't think they are updating this app to improve it.

Capital Golf
United Kingdom
Time spent using app: Over 2 years
Shopify replied February 5, 2022

Hey, there. Thank you for taking the time and sharing this feedback with us. We can see how having the Shopify Local Delivery app integrated with the Shopify POS can be beneficial for our merchants, like yourself, and we'd be happy to pass this feedback along to our development team. Cheers! -Elias, Shopify Support

October 24, 2021

Great if all your orders are local delivery, but when you put an order through manually you can't choose local delivery, which means you can't add the order to the delivery route.
also needs to rethink using google maps a check as google maps is so wring so much of the time, you have to budget the customers addresses to add them to the route. could do with some work in my opinion.

Rochdale Veg Boxes
United Kingdom
Time spent using app: 8 months
Shopify replied October 25, 2021

Hi there. Thank you very much for taking the time to leave this review and provide us with this great feedback. I can certainly see how this feature could be beneficial to your business. I would be happy to submit your feedback to our developers for future consideration. Thanks again for your review! -Marty, Shopify Support.

Edited July 27, 2021

I love this app. However there is so much that can be improved. 1. Add waypoints in route. ie supplier pickup points
2. Routing uses toll roads and you cannot opt out. in Melbourne it costs $70 a day to use the toll road in a truck so i avoid them. however the algorithm assumes you want to take toll roads wich causes routes to be incorrect
3. Glitch with paypal not allowing to orders to be marked as delivered
4. Support via email only

Wood 247
Time spent using app: Over 1 year
July 24, 2021

A lot of room for improvement. Firstly, why can't these orders be modified? What if a customer changes or we are short. Second, you should be able to limit what products are available.

Chop Box
United States
Time spent using app: Almost 2 years
June 28, 2021

Se que esto no es para dudas, pero alguien sabe por que no me deja guardar mi dirección , me aparece este mensaje No se pudo verificar esta dirección. Quizá no puedas comprar etiquetas de envío o configurar ciertas formas de entrega. Revisa el formato o intenta introducir nuevamente tu dirección.

Time spent using app: Over 1 year
April 27, 2021

Not too happy, the app goes on all products which makes it hard for me because some of my products are from a different vendor. I should be able to put which product can be locally delivered.

Made by Millie Shop
United States
Time spent using app: 6 months