Shopify Local Delivery , 85 reviews

I use this app weekly for in-person deliveries. I like the interface and the route optimization. I dislike its integration with other apps, such as maps and text messaging.

We are using the app now sind 2 weeks and it works fine so far even there are some things which work not well or could be better. So if the address is not writen correct your not able to add even though you can find it on google maps. It takes all lot of time to change and find the right spelling. Sometimes there are addresses which can not be added and i still dont know why. Adding also already fullfiled order would be great, sometimes by accident one order is marked as fullfiled and than you dont have any chance to add them again! Regards Thomas

This app looks awesome, unfortunately is not ready to read addresses on Mexico. it would be awesome to get a pinpoint to setup local delivery routes.
I know you can do it awesome coding friendly gods :)

The app works really well with other apps to help make the delivery process easy! I would highly recommend!

Decent for the driver delivery and customer notification experience, but not great for the order operations. Can't add manual orders utilizing local delivery. Can't perform split shipments. A bit of a rushed product that could be great but needs work.

Exactly same experience as fellow user NEPTN.
Functionality is good, however when users faces problem getting the address validated due to different users address format habit, it fails to appear and users can't check out.

I'm trying to move away from Zapiet as well as a ton of other programs but Shopify Local Delivery is not a good choice yet.

1. It is near impossible to find this app on the Shopify App store.
2. If you ever turn off delivery with this app still installed, it will no longer function until you remove and install it again.
3. You can't assign pickup orders that have already been placed to delivery if the customer changes their mind.
4. You can't create test orders to try functionality.
5. There is not a clear way for you to assign deliveries to a driver/not an associated app that drivers can use when delivering (fleet software).
6. The app will fail to load on iPhones when trying to view routes.
7. The app has very little information explaining the different functions and how to use it.

For an app created by Shopify for Shopify, this was poorly done. We'll try it for a couple days and move back to Zapiet if it doesn't improve.

This app looks very nice and offers very useful functionality; unfortunately it doesn't work reliably.

It supports selection of the local delivery area either by distance from the store or postcode selection. Unfortunately, the distance calculation fails for some perfectly valid addresses and tells the customer they can't have local delivery even though they are just round the corner from the store (ticket 18373431 refers). The postcode selection probably works OK in Canada, but it doesn't work in the UK because it only supports simple prefix matching and UK postcodes are not fixed format - and the upper limit on the number of postcodes is too small to list all valid postcodes.

Then when it comes to actually placing orders on the map, it insists that the addresses customers enter must be "validated" and instructs you to go and change them if they fail this validation. However, there's no way to work out what constitutes a valid address, and if you can't make it valid then the app refuses to add the customer address to the delivery list - and so you can't trigger the email notifications for "out for delivery" or "delivered" even manually. (ticket 18836818 refers).

If they actually fixed these bugs then I'd give a 5-star rating, but at the moment it's unusable.

Fantastic. Wish there was better API integration though, as it's frustrating not to be able to create orders as I have only one shipping method for my store.

I was really excited when I saw this app had arrived but its a huge disappointment frankly.

As a company that exclusively does local deliveries it could be a game changer but currently it's worthless I'm sad to say.

-The local delivery limit doesn't seem to actually inhibit orders out of the area from being made, but some inside it does.
-the lack of ability to select it as an option from a draft order is a very strange omission.
-the lack of multiple delivery rate threshold options based on order amount and/or distance from business location is a wasted opportunity.
-when you do get the app to work and manage to select orders to calculate a route, the app always does them furthest order away first. The ability to change this to nearest to furthest would be useful, it makes no business sense to carry your entire day's deliveries to the furthest address away first, burning more fuel than needed.
-once you've got a route (even though it is backwards) you then can't do anything with it. The app never lets me store it to recall the next day or send to another user with access to the shop. It needs to be sharable as a Google maps route so the delivery driver can click on it and set off on his or her way.
-admin needs to be able to choose the orders for a route, save the list, name it and share it with the delivery driver.
-local delivery orders also need to be editable, they are no different to any other order in that respect.

Sort a few of these things out and it's getting there! Drafts orders input at the very least.