Reviews (85)

Overall rating
3.3
Counts per rating level
  • 21% of ratings are 5 stars
  • 29% of ratings are 4 stars
  • 24% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 13% of ratings are 1 stars
September 20, 2020

This app has a lot of potential. However, I want to be able to make my delivery lists, then provide customers with updates regarding their orders easily from my phone. For example: out for delivery, delivered (with picture confirmation). Also need to be able to access their phone number and name from the delivery view because many deliveries to apartments require a call to the customer.

Well Baked Box
Canada
Over 2 years using the app
October 26, 2020

I am about to use the app for the first time tomorrow, and it looks like it plotted out a good route for me. The map is clear and makes good sense. One distinct disadvantage, however, is I have several other stops to make that aren't deliveries through my orders, and I'm not able to add additional stops. I have one customer that made a mistake with the delivery selection, and this will be a local ...

Cumulus Clay
Canada
About 2 years using the app
July 24, 2021

A lot of room for improvement. Firstly, why can't these orders be modified? What if a customer changes or we are short. Second, you should be able to limit what products are available.

Chop Box
United States
Almost 2 years using the app
December 2, 2020

I really like this app, very useful for my company when making deliveries I kind of wish that there was live tracking but overall very good app by shopify!

OutletSavings
United States
Over 2 years using the app
September 4, 2020

Great App, Deliveries were made very efficient. I will be using this each time Deliveries are to be made.

Bendigo Hampers & Gifts
Australia
About 2 years using the app
January 30, 2021

Love this app, makes it so easy to do local delivery. Just prepare the orders and boom login to the app on your phone.

Close to the Heart
United States
About 2 years using the app
Edited February 8, 2022

This app has huge potential because it already intergrates to shopify , but having read all the reviews you can see not much is being done to add more features. There are alot of valid suggestions within the past reviews and to date none of them have been developed even thou they were mentioned more than 6 months ago so not sure how serious shopify is with this app. Some features that urgently ...

Purely Gourmet
Australia
12 months using the app
Shopify replied February 17, 2022

Hi there, Purely Gourmet. Thank you very much for leaving a review of this nature for us to look at. It's clear that you're passionate about the role that Local Pickup plays ...

January 28, 2021

I used the app to deliver a package and I loved it because the route was automatically based upon the delivery address used with the purchase.

Odessa Eli Creations
United States
Almost 2 years using the app
March 15, 2021

Great app and user friendly. I wish I could add local delivery to customized draft orders. It would also be nice if I could create my own route instead of the app deciding what delivery is next. Otherwise it works great and deserves 5 stars.

Soft Foods Done Right
United States
Almost 2 years using the app
January 12, 2021

It works - it's nice to let customers pick local delivery online and the radius limit is key. However, I do greatly wish we were able to select from ALL orders in making a delivery list instead of ONLY those who selected local delivery. Not being able to makes that feature basically useless for us.

FreshGround Roasting
United States
Over 1 year using the app