Reviews (1,200)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its quality translation capabilities, including image and website translation. They appreciate its intuitive design, quick customer support, and additional features like a currency converter and manual translation adjustments. The easy setup and automatic translation feature are also praised for enhancing user-friendliness. Despite its extensive features, merchants note its smooth operation and quick issue resolution.

March 5, 2022

So far it is working good, Cant wait to see how it translate my store. Good and quick customer service also.

Retazos by Michelle
United States
About 1 hour using the app
Edited March 16, 2022

At first I thought this was great. The look of it was good and easy to use. However, it ran out of words after translating just one language. I've been talking to customer service for over 15 minutes. They told me it was too expensive to give words because Google charges them (really? why is Google Translate FREE then?!). Then the translating stopped and even after they gave me more words "as a courtesy", the app broke and wouldn't let me translate. I believe they are in China so not surprised. Find another app if you're a professional business. Not sure where all of their 5 star reviews came from. ... Fake.

LOU.EARL
United States
About 20 hours using the app
Channelwill replied April 18, 2022

Hello LOU.EARL,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Shermelia | Etranslate

January 3, 2022

I love the app! The automations are good and everything is ajustable. I can make a translation easily with this app.

Healthy Impact B.V.
Netherlands
About 1 hour using the app
January 7, 2023

Easy to use and intuitive. Overall had a positive experience with the available features and the chat support.

The Linda Club
Netherlands
About 18 hours using the app
August 31, 2022

Very friendly customer support and helps with any questions in seconds! Love the app so far. Would recommend getting it for your store!

Rest Therapy
Canada
42 minutes using the app
Channelwill replied September 1, 2022

Hello Rest Therapy,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

May 26, 2022

great app , i really like it , and the support is very helpful , and it is so easy to use , great translation

olio.biceno
Italy
41 minutes using the app
Channelwill replied May 26, 2022

Hello olio.biceno,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

August 11, 2022

Shermelia was was attentive and she quickly found a solution for my problem she is very competent I highly recommend ET Language

Ecozyna
Canada
41 minutes using the app
Channelwill replied August 11, 2022

Hello Ecozyna,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

March 6, 2022

Probably the best app we have been using on our website. Very easy to set up. I really recommend this application which is just PERFECT!

Alexander-Palm.Photography
Germany
41 minutes using the app
January 21, 2022

Thank you Anne for your super rapid answer :) I was really Helpful ! The app is also userfriendly. I recommend!
Thank you

Atelier KDube
Canada
40 minutes using the app
February 7, 2022

This app let me quickly translate a product and the UI is very simple. I had a few queries but Nona replied very quickly and solved my problems on the live chat instantly. Very happy, thank you.

Pimberly Store
United Kingdom
39 minutes using the app