Langwill: Language Translate

Langwill: Language Translate

Reviews (1,221)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

Edited July 31, 2022

I was very happy with the app and support for the first time however when I changed the language in the main account all the updates was gonne and even syncing the page many contects was not updated like product page I should made one by one or contacting the support which is very helpful but for an issue which I could do automatically contacting all the time it´s not a good thing to do. Hope for future the app works better because it has pontential.

Atrattivi
Portugal
About 3 hours using the app
Channelwill replied July 31, 2022

Hello Atrattivi,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. After changing the default language, the theme will automatically apply its default translation (if it has) to replace the original resources, including all the basic text of the shop. For example, if you switch from English to French, the text on the cart page and checkout page will also switch to French. Besides, the text you customized in the sections needs to be updated in the theme editor. Like button text and announcement text.

Similarly, please check Products, Blogs, Pages, Collections, Links, Media, Navigation, Legal sections, You may need to modify these customized content to the current language. We suggest that you will save a copy of your translations or better to duplicate your current theme as assurance before making the decision.

One of our agent contacted you already and we will surely get all your issues resolved and ensure that you are delighted with our services. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards.
Etranslate Team

May 6, 2022

J'ai untilisé et c'est tres biue, je recommande fortement. SAV tres a lel'ecoute et gratuit! Allez-y et encore merci pour votrerre aide.

ORANGE AMOUR
France
About 3 hours using the app
Channelwill replied May 6, 2022

Bonjour ORANGE AMOUR,

Merci de partager votre expérience avec nous. Il nous fait plaisir de fournir le meilleur service possible à nos précieux utilisateurs. Veuillez nous faire savoir s'il y a autre chose que nous pouvons vous aider, vous pouvez nous joindre par chat en direct ou par e-mail, nous sommes disponibles 24h/24 et 7j/7 pour vous aider. Nous attendons avec impatience la prochaine fois où nous pourrons à nouveau vous servir. Passe une bonne journée

Cordialement,
Shermelia | Etranslate

March 3, 2023

Switched from Weglot translation to this app, mainly because of pricing of Weglot and the limit on the wordcount that comes with each price-range at Weglot.
Installation and set-up is very easy and all within Shopify-environment (Weglot takes you to a separate environment).
Still testing and checking stuff out, but up untill now, I'm pretty impressed by this app and its pricing (which doesn't mean prices can go up! :)

PostMyBeer.be
Belgium
About 3 hours using the app
Edited March 16, 2023

The reply speed is relatively fast, the problem is solved quickly, the operation is relatively simple, the recommended use, the customer service speed is ok,

nufebslife
China
About 3 hours using the app
May 4, 2022

Thank you so much, she hepl me a lot . She is very great. Thank a lot. I very happy about the service

JessyJess | Boutique
France
About 3 hours using the app
Channelwill replied May 4, 2022

Hello JessyJess | Boutique,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day

Best Regards,
Shermelia | Etranslate

February 12, 2022

Thank you so much Shermelia for your assistance. I was worried that I won't be able to change the sittings, but she was so sweet and helpful :)

Wrigat.ae
United Arab Emirates
About 3 hours using the app
June 16, 2022

I belive it will work great after small manual corerctions :) Thank you for so great support, that I was able to fix your translator on our web site.

ARTINO GREEN
Slovenia
About 3 hours using the app
Channelwill replied June 18, 2022

Hello ARTINO GREEN,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

May 8, 2022

Excellent support! They fixed the bug I encountered very quickly. I woudl recommend this vendor for anyone looking for a translation app.

Collectors Emporium NY
United States
About 2 hours using the app
Channelwill replied May 8, 2022

Hi Collectors Emporium NY,

Thank you so much for your feedback and your trust! Your words lighted the whole day! Thank you so much!
Feel free to contact us again if there is anything else that we can help with!💗
Best wishes to you! :)

Best regards,
Ruby | ETranslate

June 9, 2023

Excelent app and Service!

I translate and switch the currency I need and I asked some details.. Mariadel was so nice and fast to help me!

DECORISTA
United Arab Emirates
About 2 hours using the app
Channelwill replied June 9, 2023

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our app and customer service. We take pride in providing fast and friendly assistance to our customers and we're glad to hear that our support was able to assist you with your needs. Please do not hesitate to reach out if you have any further questions or concerns. Thank you for choosing our app!

- Mariadel 💖

August 3, 2022

Thanks, the staff was very helpful in helping me solve the problem! Recommend everyone to use it!! Love it

ValiantLock
China
About 2 hours using the app
Channelwill replied August 3, 2022

Hello ValiantLock,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team