Langwill: Language Translate

Langwill: Language Translate

Reviews (1,221)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

Edited May 17, 2022

I was given free credit and asked to leave a review, so here I am. App seems to work quite well, no complaints just yet. *Update* It's a bait and hook app. They give you "free" words, then make you contact customer service where they give you more "free" words in exchange for a review (although they don't explicitly say that). If you don't leave a favorable review or any review, they freeze your translation until you do. I don't know how the app works once you play their game, pay their fees and translate everything, as I saw their con a mile away. But, I know 99% of these 5 star reviews are fake. *Update2* ,Got an email from them. I'm pretty sure they are trying to cover their butts so they don't get removed from Shopify. I moved to T Lab ‑ AI Language Translate app. No games from them. I suggest it.

Saint Artemis
United States
About 1 hour using the app
Channelwill replied May 18, 2022

Hi Saint Artemis,

Deeply apologize that we didn't bring you a good user experience and so sorry that we didn't make you satisfied!

For us, the words credit that we added for you is used to help you auto-translate your store and help with your business, but it is not a deal. And every word that we added will never be gotten back, the words are still in the account.

We invite the users to leave a review, and we are appreciative every user's feedback, including the suggestions and the points that we need to improve, these words will be useful for us to do better!

Wish you all the best!

Warm regards,
ETranslate team

January 8, 2022

The app is great and very easy to use. I was stuck on something but support was super quick to help. Very happy about this :)

Yume Moon Studio
France
About 1 hour using the app
July 27, 2022

Ruby was very helpful, which you guys all the best, will chat again if needed cheers, jean manuel bye

Jardin Velharia
Brazil
About 1 hour using the app
Channelwill replied July 28, 2022

Hello Jardin ,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

June 18, 2022

I used the online chat with a wonderful representative and she helped me so much!! She helped me set up everything and it was so easy. Easy for me and my customers

Arts & Cherry
Canada
About 1 hour using the app
Channelwill replied June 18, 2022

Hello Arts & Cherry,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

February 15, 2021

the site leaves snippets all over the page when cropping it and I have not been able to solve the problem, also the language change icon remains where it had left it after removing the app

Amorino Jewelry
Colombia
About 1 hour using the app
August 19, 2022

Super rapide, Shermelia m'a aidé rapidement et a été super gentille, je recommande cette application

OWN
France
About 1 hour using the app
Channelwill replied August 19, 2022

Bonjour OWN,

Merci beaucoup pour votre approbation, et nous sommes si heureux que vous soyez satisfait de notre application et de notre service !!!🤩
Nous sommes toujours là si vous avez besoin de notre aide ou si nous pouvons vous aider en quoi que ce soit !

Santé ! 🥂

Meilleures salutations,
Etranslate Team

February 14, 2022

This translation app is really great! There are free word counts and surprises for contacting the technical staff! First-time translators can really try this.

Feetlu
Taiwan
About 1 hour using the app
May 7, 2022

i was looking a translation app for days and tried too many but all very expensive and yet not complete as this one. Bascially all Free, plus 20.000 words offered for free as well.
Very customizable and intuitive interface. SEO editing/translate included and very easy to make .
What elsE?

Figaro Cats Store
Italy
About 1 hour using the app
Channelwill replied May 7, 2022

Hello there,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We have a lot of features that you can enjoy for free just like translating third-party app content and hard-coded text, we also support image translations and many more. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Shermelia | Etranslate

December 29, 2021

Maravillosa app. Muy útil para manejar una web con varios idiomas. Su función de traducción automática funciona muy bien.

Liliy's pet
United States
About 1 hour using the app
October 23, 2023

It crashed my store. It's not working. Translated only few words. DO NOT RECOMMEND

EarthSoul
Poland
About 1 hour using the app
Channelwill replied October 24, 2023

Hello there,

We apologize for the inconvenience you experienced with our service, and we genuinely appreciate your feedback. We understand how critical it is for our service to work seamlessly with your store, and we're sorry to hear that it caused issues and only partially translated the content. 😥

Our team is committed to resolving these issues and ensuring that your experience improves. We take your feedback seriously and will investigate the matter thoroughly to prevent any recurrence.

If you're open to it, we'd appreciate the opportunity to connect with you directly to understand the specific issues you encountered and work towards a solution. Please reach out to our support team, and we'll do our best to address your concerns promptly.

Thank you for bringing this to our attention, and we hope to have the chance to make things right and provide you with a better experience in the future. 🌻

Best regards,
Sophie|Etranslate Team