Langwill: Language Translate

Langwill: Language Translate

Reviews (1,221)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

June 3, 2023

This is literally the worst app ever. We translate into Japanese and we know that the AI translations are usually wrong so we translated the entire website manually. However, since the begining of this year (2023) the app has been acting weird like there is a bug in the system or something. We manually translate everything meaning there should be no errors, however when we click save, the translation appears at a totally random place on our website that we did NOT put it! We have reached out to customer service multiple times and they have not been able to solve our problem. Everytime all they say it "we need to talk to the developers" then after a couple days they get back to me resolving that one text or one page that was an error without fixing the ACTUAL problem so everytime we even touch the app our whole website gets messed up and past translations that were correct before disappear somewhere or a random translation ends up in the craziest places on our website. Since we do manual translation, all we asked customer service to do was to just simply TRANSLATE/MIRROR exactly what we type. After struggling with this for months and months and getting super frustrated, but thinking that all the work we did on the manual translations is gone, we decided to give up on this app because it is hopeless.

J Beauty Clinic
United States
Over 2 years using the app
Channelwill replied June 3, 2023

Hello there,

I'm sorry to hear about your negative experience with the app. It sounds like you've been dealing with a frustrating issue for quite some time. It's understandable that you would feel frustrated and disappointed with the app's performance. Have you considered trying a different translation app to see if it can provide better results? It might also be worth reaching out to the app's developers again to see if they can provide a more permanent fix for the issue you're experiencing. Ultimately, I hope you're able to find a solution that works for you and your website's translation needs.

Best Regards,
Sophie | Etranslate Support

September 9, 2022

J'ai tout traduit et ça a très bien fonctionné! Mon texte sur la compagnie n'était toujours pas traduit et on m'a aidé à le faire avec l'aide en ligne. C'était super!

BumBelle
Canada
Almost 3 years using the app
Channelwill replied September 9, 2022

Bonjour BumBelle,

Merci beaucoup pour votre approbation, et nous sommes si heureux que vous soyez satisfait de notre application et de notre service !!!🤩
Nous sommes toujours là si vous avez besoin de notre aide ou si nous pouvons vous aider en quoi que ce soit !

Santé ! 🥂

Meilleures salutations,
Etranslate Team

August 29, 2023

Uygulama çok iyi ve destek ekibi çok hızlı hemen sorunlarınızı çözüyorlar.Ben çok beğendim bu uygulamayı

Orlions
United Kingdom
About 1 month using the app
Channelwill replied August 31, 2023

Teşekkürler! Bizim için bu geri bildirim çok önemli. Destek ekibimizin hızlı ve etkili çalışmasından memnun kaldığınız için sevindik. Uygulamamızın size faydalı olması dileğiyle.
-nona🥰

December 10, 2021

The auto translating function is great! But our shops and products have some words and descriptions which are very hard to translate from Mandarin to English. However, the team replied very quick and supportive! Made us feel very confident by using this app.

紀物書館+JiWu Bookstore
Taiwan
Almost 3 years using the app
Channelwill replied December 10, 2021

Hi there,
We are so grateful that we can get your high recognition, and we will keep moving and give you a better using experience! Also, if you have any problems or questions, feel free to contact us and we are so glad to help you!

January 3, 2022

I love the app! The automations are good and everything is ajustable. I can make a translation easily with this app.

Healthy Impact B.V.
Netherlands
Almost 3 years using the app
February 8, 2022

Customer support from Nona was great! She helped me really fast to connect my store with the app and now translation is all set

stitched
Honduras
Almost 3 years using the app
January 5, 2022

This app has great customer support when you need it. I just started using it, and it works great. Recommend as a translation app.

Aliments Lyoca
Canada
Almost 3 years using the app
Edited October 28, 2023

Wonderful tool, I love it, it's easy to use and have all what I need. I was able to translate all my pages easily without big knowledge of the tools.
I recommend it for everyone !!

Bismeqshop
Belgium
Almost 3 years using the app
September 20, 2021

日本語と英語のサイトを作りたかったのですが、翻訳は自分でするので翻訳機能はいりませんでした。CSVを使うよりも楽に翻訳作業ができて、見やすいし、しかも無料で満足です。翻訳精度は使ってないのでわかりません。

chlebourg
Japan
Almost 3 years using the app
Channelwill replied September 21, 2021

Thank you so much for your loving words! It was very kind of you! Reading this review made our day!

Don't hesitate to contact us if you need further support! We are more than happy to help!

January 20, 2023

It's great even the FREE plan is great compared to other currency changer apps. I love this app much recommend.

BondsBracelets
Estonia
About 1 month using the app