Langwill: Language Translate

Langwill: Language Translate

Reviews (1,221)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the multilingual shopping experience, noting its seamless integration with Shopify and useful features like language and currency switching widgets. They appreciate the straightforward setup and efficient management of multilingual websites. The app is praised for its smooth functionality and high-quality translations, superior to basic Google translations. Customer support is also highlighted as quick, efficient, and helpful, often resolving issues promptly.

June 19, 2022

Great a quick customer support , the app is very helpful to get the store translated quickly into multiple languages!

PokePaw
Germany
23 days using the app
Channelwill replied June 20, 2022

Hello PokePaw,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

July 18, 2022

I had a great customer service experience, I had trouble but it was resolved quickly. The best part is that it was free.

CABLETIME
China
23 days using the app
Channelwill replied July 19, 2022

Hello CABLETIME,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

September 10, 2023

Useful app

JOYBOX
United Kingdom
23 days using the app
Channelwill replied September 12, 2023

Thank you for taking the time to leave a review! We're glad to hear that you find our app useful. We appreciate your support and hope to continue improving your experience with our product.

-Sophie🌹

September 28, 2023

It was great experience to use this app.. The customer support is really great especially Mariadel is very good to support..Thanks for the support.

Kattakaffihúsið
Iceland
22 days using the app
Channelwill replied September 30, 2023

Thank you for your positive review! We are glad to hear that you had a great experience using our app and that our customer support, especially Mariadel, was able to assist you effectively. We appreciate your feedback and hope to continue providing excellent service to you in the future.🥰

-Sophie😍

September 30, 2022

Great customer service, extremely helpful and kind people. Great automatic translations. A bit complicated UI to navigate outside of pages, products and navigation. I.e. the filter of our theme has caused some headache when the values were translated. But it's all solved with the help of customer support/developers of the app!

Barkalot
Sweden
Over 1 year using the app
Channelwill replied September 30, 2022

Hello Barkalot,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Etranslate Team

September 29, 2022

Great customer service, very fast and professional help in a few seconds. Best translation app I know!

NEATFLOW
Germany
22 days using the app
Channelwill replied September 30, 2022

Hello NEATFLOW,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

Edited March 16, 2022

We found this application a user friendly one. It is easy and simple to use, therefore very helpful. Keep up the good work!

Liliana Guerreiro
Portugal
22 days using the app
Channelwill replied April 14, 2022

Hello Liliana Guerreiro,

Thank you for sharing your kind words with us. Our team always tries to ensure that our users will have a great experience with us. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7.

Best Regards,
Shermelia | ETranslate

Edited November 26, 2023

After encountering some issues at the beginning of using the app, I reached out to customer service support for assistance. Mariadel provided excellent service and was able to resolve all my concerns through their expertise and magic. Now, the app is working perfectly well. I rate their effort and time with 5 stars.

Thank you so much Mariadel!

And Today Sophie was very helpful too. Thank you as well!

fuuzzi
United Kingdom
21 days using the app
Channelwill replied November 11, 2023

👋 Thank you for reaching out and sharing your experience with us! 🌟 We appreciate your feedback.

We apologize for any inconvenience you've encountered. We'll promptly investigate the issues you've highlighted regarding the Polish Language and Polish Zloty availability. 😓 Our team will review the settings and ensure that the necessary adjustments are made.

Additionally, we'll look into the HTML concern with the button placement on mobile devices. 📱 We understand the importance of a seamless user experience and will work to resolve this promptly.

Rest assured, we'll keep you informed about the progress, and if any action is needed on your end, we'll guide you through it. 🛠️ Your satisfaction is our priority, and we appreciate your patience as we address these matters. If you have any further questions or concerns, feel free to let us know. Thank you again for bringing this to our attention! 🙌

- Sophie 🌟

September 18, 2023

The customer support is very quick and very helpful. I will recommend it to all store owners. Thank you sophie for your assistance.

Hyperbelle
Netherlands
21 days using the app
Channelwill replied September 19, 2023

I'm glad to hear that you had a positive experience with our customer support team and that Sophie was able to assist you. Thank you for recommending our service to others! 🥰💕

-Sophie💗

November 28, 2022

I did not like the application at all, but as customer service, lisa was very helpful, so I leave this 5 stars

caraccessories24.com
United Kingdom
21 days using the app