Reviews (1,202)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its quality translation capabilities, including image and website translation. They appreciate its intuitive design, quick customer support, and additional features like a currency converter and manual translation adjustments. The easy setup and automatic translation feature are also praised for enhancing user-friendliness. Despite its extensive features, merchants note its smooth operation and quick issue resolution.

Edited June 19, 2020

I am very happy with this app considering the capabilities against the price; it's free and awesome.
I wanted to give 10 stars but I recently faced few challenges after I added some additional apps on my site:
* can NOT translate tabs and Buttons in the product page
* can NOT translate the announcement bar or messages created by other Apps
I know there are limitations and I am not a developer, but I am sure that the ETranslate team is clever enough and has extra extra excellent support.
Also, Please give us the capability to change the flag in Arabic; There are many countries that use Arabic Language but obviously not same flag...

Kenz Hosiery Mill
Qatar
Over 1 year using the app
Channelwill replied June 19, 2020

Hi there,

Thank you for your trust. The points you mentioned are consistent with what we think. Actually they are in our plan. We are working hard to make these features closer.

We are welcome for users' opinion and idea. Hope we can bring you a better experience soon.

March 2, 2022

parfait vraiment rien a dire je vous le recommande a 100% mercii beaucoup Etranslate c'est juste incroyable

Rang-Bag™
France
19 days using the app
February 10, 2022

Very intuitive. Great auto-translation, only minor adjustments needed. Great tech support. Highly recommend!

y.e.c.
Portugal
19 days using the app
March 25, 2023

Today I enjoyed really great support from Lisa. Solved the problem I had in no time and added good advice in order for me to avoid recurrence in the future.
Very happy about it

MyExcitingPet
Spain
19 days using the app
June 11, 2022

I didn't realize that my settings were wrong and had to consult with Customer.
He corrected my mistake in less than a minute! I was amazed!
The app is well designed and well written. The customer service is friendly, courteous and trustworthy.
If you are ever in doubt about translations or currency, this app is the one to use. I recommend it!

BB Chance
Japan
18 days using the app
Channelwill replied June 11, 2022

Hello BB Chance,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

April 8, 2022

Very easy to use app. All issues you can adress and get immediate reply via chat. Very professional!

Justbefore
Italy
18 days using the app
Channelwill replied April 9, 2022

Hello Justbefore,

Thank you for sharing your experience with us. We are so glad to know that you are satisfied with the service we provide. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!

Best Regards,
Shermelia | Etranslate

September 26, 2022

The team and customer support are very pleasant and competent. They can tailor their integration to best suit the customer's needs.

CVK
Switzerland
18 days using the app
Channelwill replied September 30, 2022

Hello CVK,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

Edited January 25, 2022

The app is really cool with excellent support from Ruby. I have just installed the app and will update the review later. You can contact RUBY, she is the best support mate out there!

MobiLights
India
18 days using the app
August 19, 2022

Great Support from ET Language Team! The App is very easy to use, and it has multiple translate and currency options

Mijana Beauty
Austria
18 days using the app
Channelwill replied August 19, 2022

Hello Mijana Beauty,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

May 18, 2023

problema solucionado si y siempre atienden rapido por el chat. recomiendo la aplicacion para sus traducciones

B-ESS
Spain
About 1 year using the app
Channelwill replied May 22, 2023

Dear B-ESS,

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations.

Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!

Best regards,
ETranslate Support Team