Locksmith , 482 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.

November 22, 2020

As a wholesaler this is exactly what I was looking for. Very easy way to lock pages, products, etc. based on customer accounts.

ProfastUSA
United States
Over 1 year using the app
December 4, 2020

A very useful app. Well thought-out and easy to use. Mechanic is also brilliant. Lightward displays a quality and professionalism that isn't usually found on the Shopify App market.

Karten Design Fabrik
Germany
Over 1 year using the app
June 22, 2016

Great app with super helpful developer! Issac is so patient despite numerous changes I have requested. He makes sure he understands what you need and accommodate whatever he can do. Functions just as what I need and wish! Thanks Issac!

Thetappingtapir
Malaysia
Over 1 year using the app
February 21, 2022

This app has done exactly what we needed it to do - making certain products and pages visible to select customers only. I found it very simple to set up. We're in the process of building another site and will be using it for that one too. I think the thing that stands out most for me is the amazing support the team offers - fast, helpful replies that cover queries thoroughly.

Mii Cosmetics Australia
Australia
Over 1 year using the app
December 12, 2018

I have been using this app to restrict access to certain products by customer tag. It has worked brilliantly. Today, I went to add another restriction to a new product, and the app was glitchy. It would not load. I immediately contacted support. Ken responded quickly to let me know they were working on the issue. Within a couple hours everything was corrected and working perfectly again. Things don't always go perfectly. The true measure of a good team is their ability to handle and solve problems as they arise. As such, I give the Locksmith team 5 stars. Keep up the good work.

SprayFoamInsulation.com
United States
Over 1 year using the app
July 18, 2020

I think the app works fantastically! one thing I do wish was different was a "save" or "okay" button on the pop up window where you enter the password/criteria for a lock. I never feel like it's saving or not canceling my changes when I have to click out of the window and don't have a confirmation button.

Little Bit's Bow Boutique
United States
Over 1 year using the app
August 23, 2016

Locksmith is an amazing app. Very easy to use, works perfectly. Well engineered. Reliable. It is a crucial plugin for us that allows us to change our entire website and products for regular customers vs wholesale customers.

Lightstim
United States
Over 1 year using the app
October 19, 2020

We've been using this app to lock certain collections in our store, so that we can offer discounted prices to logged in customers only at certain times/on certain days. The app is extremely easy to use, the locks work perfectly and the explanations on how to use them are clear.

My Racing Pig
United Kingdom
Over 1 year using the app
August 8, 2017

Couldn't say enough good things about this app and developer. Service is great, we had questions and needed some special things as our business isn't your average bear....everytime, we are so glad to be doing business with Locksmith. They really know their stuff and know how to take care of their customers

Buffalo Art Brands
United States
Over 1 year using the app
February 25, 2018

Very useful app for locking down sections of Shopify you want to reserve for logged-in customers/ wholesale customers only. Numerous applications, quite granular, flexible, and easy to modify.

Price is rather reasonable as well.

Www Vapewholesale Co Nz
New Zealand
Over 1 year using the app