Locksmith , 485 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.

Edited October 16, 2019

Their apps is incredible and all the colleagues are nice and responsible. I installed their both apps on my store. Their apps are wonderful.

REFInstitute
Taiwan
Over 1 year using the app
October 8, 2020

Locksmith is easy to use and understand. It's the simplest way I've found to implement a client's specific requests to limit purchasing to people who have purchased a membership to their store.

805-wine-jp
United States
Over 1 year using the app
October 19, 2021

App straordinaria, fa esattamente ciò che promette di fare e nel modo più semplice ed efficiente possibile. Servizio clienti super!

IGROWI
Italy
Over 1 year using the app
July 18, 2016

Isaac,
I love your app!!!

We’ve been working on this project for 2 years and this is the ONLY program that has worked; as needed, as “advertised”, straight “out of the box”, did what it was supposed to do from launch, no trouble, no problems, no hassle.

I was shocked I tell you. Shocked!
I installed the app, completely prepared to spend the day battling with the software, developing work-arounds, begging-pleading-cajoling-beating it with a stick, to get it to do even a little of what I needed because that is how all the other programs involved with the project have “worked”.

I was so surprised with the ease of installation and how smoothly the first lock & key set up went, I had to have my site designer redo my work just in case I did something “wrong”.

Joyously, it was not a fluke. Everything was doing its job just as desired.
In a state of rapturous disbelief we took the rest of the day off.

Thank you, thank you, THANK YOU!

Not only is your app everything it is cracked up to be, the personality that comes through the documentation is wonderfully pleasant and approachable.

I’m about to jump in with both feet and your attention to customer service gives me great confidence that if I run into difficulty, help is only an email away.

Feel free to use this as a customer testimonial if you like. I couldn’t be happier with your product or service.

Have a wonderful day!
Steph
BENSTAR Packaging & Distribution, inc.

Ben Star
United States
Over 1 year using the app
February 26, 2018

The app has worked perfectly for us and does exactly what is promised. It is easy to use and they'll help you if you need any custom work done. They are very fast too!
And the customer service is always first class.

Aetznailzz
Finland
Over 1 year using the app
January 30, 2017

Great App and great customer support. Have subscribed now for over a year. Fantastic well worth the subscription www.great-to-be-you.myshopify.com

Many thanks to Isaac who got be up and running in the begining.

Steve Personal Wellness Coach @greattobeyou

Great To Be You
United Kingdom
Over 1 year using the app
January 29, 2018

Great app and support, had a slight issue integrating with a new Premium app and needed some slight customization to what the lockout would show and not show. These guys took care of it no problem.

Htavpros
United States
Over 1 year using the app
February 27, 2018

I wanted a website that had a place for retail customers and wholesale customers to browse. I only wanted wholesalers to see certain aspects of my site. Locksmith was the perfect solution. Don't overthink it! It's simple and the solution to allow certain groups of customers to see certain pages.

Terra La Vie
United States
Over 1 year using the app
Edited April 17, 2017

Probably the best app experience I have had on Shopify. We run a fitness website and have had no issues configuring it for multiple levels of access. Isaac is a very good developer and understands what stores need and how to make it easy to implement.

Group Hiit
United States
Over 1 year using the app
December 4, 2016

Love the app. It's great. It does what I need it to do in an efficient and beautiful way.

Dapper Guru
United States
Over 1 year using the app