The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I have been using this app to restrict access to certain products by customer tag. It has worked brilliantly. Today, I went to add another restriction to a new product, and the app was glitchy. It would not load. I immediately contacted support. Ken responded quickly to let me know they were working on the issue. Within a couple hours everything was corrected and working perfectly again. Things don't always go perfectly. The true measure of a good team is their ability to handle and solve problems as they arise. As such, I give the Locksmith team 5 stars. Keep up the good work.
Great app and support to go with it! Simple to use and never had any issues with it. We use this app to restrict certain logged in customers to their customised item list and this app does a great job for that.
Great app and support from the team - have used Locksmith on two sites now. Great way to set up a B2B wholesale site within on normal site so that consumers do not have access to all the products or information.
This app does just what it says it will - simply and easily. The customer service was great, which makes a huge difference.
I am just starting with Shopify and wanted to show only certain items in the UK due to expensive international shipping prices from the US since. I have a US based Shopify store. It was very intuitive to figure out and does what it claims to do very well.
Easy to install. Easy to use. Does the job of limiting access to some products which is what we needed.
I used this app to set up wholesale products and collections that I did not want retail customers to see. It worked beautifully! Additionally, this app allows the use of negative locks. I used this feature to block wholesale customers from seeing standard retail products.
Because of how the app is made, all this took just a few minutes. Additionally, the support available is great! I have only needed to reach out once or twice, but I always got a quick and friendly response.
I highly recommend this app to anyone who wants to control access and visibility on their store!
Real Oyster Cult
We used this app for a special promo we did and it worked great! Customer service was very helpful as well.
Squirrel's Nut Butter
This app performs as advertised. It's helped our business utilize a single platform for both B2C and B2B sales. Our site would be functionally limited without Locksmith - it's been a big help.
So, after we were scrambling to implement an idea we came up with, which was to close off a section of the website to paid members only and trying many Shopify apps to achieve this, we stumbled across Locksmith and voila! Very easy to set up even for someone who is not computer savvy like myself. I did have a few questions for the creators and they answered promptly and accurately. The only complaint I have is that I believe it to be pricey, but I know developers have to eat too! (It says $9 a month but it ended up being $29.) It's ok, saved me an absolute pain.