Reviews (575)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage wholesale orders and control access, with features like hiding prices and requiring logins for sensitive products. It's praised for its user-friendly interface suitable for those with limited tech skills, and capabilities such as product-specific visibility and website lockdown. The app is noted for reliable performance and exceptional customer support, with staff like Emma, Joy, and Jonas recognized for quick, effective issue resolution and helpful CSS adjustments. It's recommended for efficiently managing B2B interactions.
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The app does what it is supposed to do. We recently had an issue with how our product images would keep loading and not display correctly. I contacted support and Namyr made sure our problem got fixed quickly. Great service.
I am very happy with the app. Above all, when I installed B2B Lock, Jonas and the team were able to assist quickly so that everything could work! Overall, the app has been working fine so far. Really satisfied with this application and the team. Thanks so much for your services!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
This app is exactly what we were looking for. We require the pricing for one of our collections to be hidden as we have customer restrictions and this app worked really well to achieve what we needed. We pair this app with the B2B Wholesale Registration form. Emma has been a huge help to us as there have been a few small snags since we use another app for custom pages but she has been responsive and able to find a solution to the issue quickly. Definitely recommend!
I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.
Thank you for your 5-star rating!
We are thrilled to hear that you are very satisfied with the app, particularly with our excellent customer service team. We appreciate your kind words about the timely responses, thorough service, and proactive assistance with CSS style adjustments. It's wonderful to hear that our agent, Jonas provided patient and effective support. We are grateful for your recommendation.
Thank you for choosing our App!
Thanks Emma and support team. You definitely got it right. Well done.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
great plugin ! Emma was really helpful in customizing this plugin according to my shopify sites needs. Their tech guy even made some hard code updates on the back-end. Kinda annoying that I have to pay an extra $25/month to the the platinum/premium $50/month plan to enable unlock/hide pricing for specific products though.
The app worked fine for us 99% of the time, and we received quick and helpful support when it didn't, so no complaints either way. :)
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Easy to use, very intuitive. Customer support works wonderfully!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
We have been using the BSS B2B Lock & Hide Price app since 2019 without any issues, when we encountered our first problem the BSS customer support team was very quick to resolve, Joy communicated well and provided ongoing updates in a very professional manner.
Thank you for your 5-star rating!
We're thrilled to hear that you've been using the BSS B2B Lock & Hide Price app since 2019 without any issues. Our team are glad that we could help resolve your problem promptly and professionally.
Appreciate a lot your positive feedback!
This app solves so many of our website development issues. Now we're able to publish our wholesale website without hiding all of the pages and sections behind a Shopify landing page password.
Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!