Reviews (578)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage wholesale orders and control access, with features like hiding prices and requiring logins for sensitive products. It's praised for its user-friendly interface suitable for those with limited tech skills, and capabilities such as product-specific visibility and website lockdown. The app is noted for reliable performance and exceptional customer support, with staff like Emma, Joy, and Jonas recognized for quick, effective issue resolution and helpful CSS adjustments. It's recommended for efficiently managing B2B interactions.
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Great app that allows us to control user access to our products with brilliant and fast customer support !
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
I had a problem and thought it was the app. Afterwards it turned out to be due to a setting in my webshop. Jena, Emma, Jonas, and Jolie figured out where I could change something that was actually outside of their app. Jena, Emma, Jonas, and Jolie thank you again for the help that you did not have to give but did. You guys are awesome!
Thank you for the 5-star rating!
We're thrilled to hear that our support agents provided awesome assistance in resolving the issue outside of our app.
We appreciate your kind words and are happy we could help!
I couldn't set up the application but Joy was patient and helped me solve my problems! Many thanks
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
I've had a fantastic experience with BSS! All my three stores are using the same app.Their service and products are top-notch. The app was not only easy to use but also incredibly effective for my needs. The support team was exceptionally helpful, promptly addressing any questions I had. Overall, I highly recommend BSS for their excellent service, user-friendly products, and outstanding support.
Thank you for the 5-star rating!
We are delighted to hear about your fantastic experience with our team. We're thrilled that the app has been effective for your needs, and we greatly appreciate your kind words about our service and support team.
Your recommendation means a lot to us!
They offer the best, friendliest and quickest support I have experienced so far with any shopify app. If anything didn't work as planned it wouldn't take longer than a day and the support would already have taken care of it. Thanks guys!
Thank you so much for the 5-star rating!
We're thrilled to hear that our support team was able to assist you quickly and in a friendly manner. We appreciate your kind words and are here to help whenever you need us.
Thank you for choosing our app!
5 stars for the fast and kind support from Emma! Helps a lot to utilize the app to full capabilities.
Just had an amazing customer experience with the BSS team. They were extremely responsive (during business hours ;) ) and clarified my questions and concerns at every steps.
The app works like a charm and is flexible enough to cover many of my needs. Thanks a million, I was nervous about the outcome, but reassured at every step of the process that someone was on it. The follow-up was beyond amazing!
Thanks!!
Thank you for the amazing 5-star rating!
We are thrilled to hear about your positive experience with the BSS team. We're glad that we could provide great service and meet your needs with our app. Your kind words mean a lot to us.
Thank you for choosing us!
App is brilliant and the customer support was great. Emma took her time out to make sure the app was installed and working with my themes without issue.
Thanks Emma and Team.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
I've been using two of BSS software for a while now and have been pleased with the results. It has taken some getting used to and most of the features are intuative, but anything I was unable to find out on my own, the support staff was generally helpful and quick to respond. This solution has worked well for our site and wholesale orders, so we will continue to be a customer as long as shopify allows.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Love the app and the customer service is very good.