B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (588)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

Edited August 21, 2024

This app is very easy to install. When I had an issue, Emma and the technician helped me very quickly! Great customer support.

Gardens of the World Wholesale
United States
29 days using the app
BSS Commerce replied August 23, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

July 11, 2024

The app worked fine for us 99% of the time, and we received quick and helpful support when it didn't, so no complaints either way. :)

ThalesNano
Hungary
Almost 3 years using the app
BSS Commerce replied July 15, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

July 17, 2024

B2B Login Lock Hide Price BSS, is an amazing app, that helps me show and hide products for different customer segments, after they have logedin to there profile on my store. It is easy to setup and thew have really fast feedback and help with custom programming of the app, from the support team. The best recommendations!

BUT for the last star, they should work on there english communication skills. They are good but it took a long time fore them to understand my situation.

EverBean
Denmark
About 1 year using the app
BSS Commerce replied July 22, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app and support yet. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

October 15, 2024

Mein Anliegen wurde schnell gesichtet und dem Techniker mit der Bitte um eine zeitnahe Umsetzung weitergeleitet. Dies war innerhalb von 2-3 Werktagen umgesetzt und mein Anliegen damit behoben. Schriftlicher Chat Support ist super nett und sehr empfehlenswert. App funktioniert in allen ausgeschriebenen Funktionen super. Klare Kaufempfehlung.

Beck Objekteinrichtungen GmbH
Germany
Almost 4 years using the app
BSS Commerce replied October 20, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

October 10, 2024

5 stars for the fast and kind support from Emma! Helps a lot to utilize the app to full capabilities.

B2B
Germany
1 day using the app
BSS Commerce replied October 20, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

July 3, 2024

Fastest customer support and problem solving that anyone can ask! They take care of you really well and help you all the way. Big thanks to Emma for helping out and the engineers at B2B :)

BlancOne® Pro
Finland
Over 1 year using the app
BSS Commerce replied July 8, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

June 19, 2024

We have been using the BSS B2B Lock & Hide Price app since 2019 without any issues, when we encountered our first problem the BSS customer support team was very quick to resolve, Joy communicated well and provided ongoing updates in a very professional manner.

Staff Allocation
Australia
Over 2 years using the app
BSS Commerce replied June 23, 2024

Thank you for your 5-star rating!

We're thrilled to hear that you've been using the BSS B2B Lock & Hide Price app since 2019 without any issues. Our team are glad that we could help resolve your problem promptly and professionally.

Appreciate a lot your positive feedback!

October 24, 2024

Thank you Mida for your prompt responses and friendly attitude. The app does want I need and Mida was able to customise the password protected page for me to fit my aesthetics. Thank you for making the process simple and easy.

My Store
Australia
About 1 hour using the app
September 26, 2024

Very good customer service. They always help me.

Dental Club Weesgaard
Denmark
2 days using the app
BSS Commerce replied September 30, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

July 2, 2024

I recommend an application that works well. there were some incompatibilities with the theme I was using. but the technical team solved my problem immediately. thank you for their support.

ya da multicosmetics
Türkiye
About 2 months using the app
BSS Commerce replied July 8, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!